Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Laptop running very slowly/not responding


  • Please log in to reply
14 replies to this topic

#1 Mergho

Mergho

  • Members
  • 37 posts
  • OFFLINE
  •  

Posted 04 March 2016 - 09:32 AM

Hi, I have a Dell 15R Inspiron 5110 running Windows 8 pro. I have avast free antivirus along with Windows Defender and they never find any virus or malware.

The computer takes an extended time to open files and run applications.

I will frequently get a message saying "not responding" when trying to open files or use programs but they will eventually work, most of the time.
Sometimes, they will stop and if it try the process again, it may work.

Please let me know if there is any additional information I can provide. From my vantage point, it is somewhat nebulous but certainly not how it was before or how it should be.

Thank you, in advance for any help

BC AdBot (Login to Remove)

 


#2 Willy22

Willy22

  • Members
  • 945 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Planet Earth
  • Local time:03:59 PM

Posted 04 March 2016 - 09:44 AM

- Run SPECCY

http://www.bleepingcomputer.com/download/speccy/

to make a snapshot of your system (File >> Publish Snapshot) and post the weblink that pops up in your next reply.



#3 Agouti

Agouti

  • Members
  • 1,548 posts
  • OFFLINE
  •  
  • Local time:10:59 AM

Posted 04 March 2016 - 12:06 PM

I have avast free antivirus along with Windows Defender and they never find any virus or malware.

In Windows 7 and earlier, Windows Defender is an anti-spyware.  However, in Windows 8 and later, Windows Defender is an antivirus.  That means you are running 2 antivirus programs which is not recommended.  You should either uninstall Avast! or disable Windows Defender.



#4 Mergho

Mergho
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  

Posted 04 March 2016 - 12:44 PM

- Run SPECCY

http://www.bleepingcomputer.com/download/speccy/

to make a snapshot of your system (File >> Publish Snapshot) and post the weblink that pops up in your next reply.

http://speccy.piriform.com/results/i0YOhUb0KGkylHZKE4q4i3g



#5 Mergho

Mergho
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  

Posted 04 March 2016 - 12:47 PM

 

I have avast free antivirus along with Windows Defender and they never find any virus or malware.

In Windows 7 and earlier, Windows Defender is an anti-spyware.  However, in Windows 8 and later, Windows Defender is an antivirus.  That means you are running 2 antivirus programs which is not recommended.  You should either uninstall Avast! or disable Windows Defender.

 

but i've been using them aside to each other for 5 years



#6 jcgriff2

jcgriff2

  • BSOD Kernel Dump Expert
  • 1,109 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey Shore
  • Local time:10:59 AM

Posted 04 March 2016 - 01:32 PM

Yes, but as Agouti said, starting with Windows 8, Windows Defender became a full-fledged anti-vurus program. It's completely different than it was in Windows 7 or Vista. Having two anti-virus apps running simultaneously can cause in-fighting and conflicts between them, not to mention wasting system resources.

 

I suggest that you uninstall Avast using the Avast Removal Tool - http://support.eset.com/kb146/?locale=en_US

 

With a core i7 system like you have with 6 GB RAM, system speed should not be a problem at all.

 

Check your hard drive. Run SeaTools for DOS, LONG test - https://www.sysnative.com/forums/hardware-tutorials/4072-hard-drive-hdd-diagnostics.html

 

Regards. . .

 

jcgriff2


Edited by jcgriff2, 04 March 2016 - 01:39 PM.

Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present

#7 Willy22

Willy22

  • Members
  • 945 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Planet Earth
  • Local time:03:59 PM

Posted 04 March 2016 - 05:56 PM

I see 2 reasons why your system is slow:

- Your C: drive is only some 106 GB in size and for 88% full. A good recipe for a slow system.

- Your Harddisk is in the first stages of failing. SMART attribute &C5 is no longer at zero.

https://en.wikipedia.org/wiki/S.M.A.R.T.

Back up all files from all drives and replace the harddisk. Make sure that on the next drive the C: drive is MUCH larger. to speed up up the moving/copying of all files to a backup drive you can, before backing up the drive, clean the C: drive with the build-in disk clean up tool and Piriform's CCleaner.



#8 jcgriff2

jcgriff2

  • BSOD Kernel Dump Expert
  • 1,109 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey Shore
  • Local time:10:59 AM

Posted 04 March 2016 - 09:19 PM

Per Speccy, the HDD size = 698 GB.


Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present

#9 Willy22

Willy22

  • Members
  • 945 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Planet Earth
  • Local time:03:59 PM

Posted 05 March 2016 - 02:45 AM

- Yes, the total size of the HDD is 698 but the C: drive is a mere 106 GB. Too small for Win 8.



#10 Mergho

Mergho
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  

Posted 05 March 2016 - 03:54 AM

Yes, but as Agouti said, starting with Windows 8, Windows Defender became a full-fledged anti-vurus program. It's completely different than it was in Windows 7 or Vista. Having two anti-virus apps running simultaneously can cause in-fighting and conflicts between them, not to mention wasting system resources.
 
I suggest that you uninstall Avast using the Avast Removal Tool - http://support.eset.com/kb146/?locale=en_US
 
With a core i7 system like you have with 6 GB RAM, system speed should not be a problem at all.
 
Check your hard drive. Run SeaTools for DOS, LONG test - https://www.sysnative.com/forums/hardware-tutorials/4072-hard-drive-hdd-diagnostics.html
 
Regards. . .
 
jcgriff2

I found that windows defender is already disabled

#11 Mergho

Mergho
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  

Posted 05 March 2016 - 03:57 AM

I see 2 reasons why your system is slow:
- Your C: drive is only some 106 GB in size and for 88% full. A good recipe for a slow system.
- Your Harddisk is in the first stages of failing. SMART attribute &C5 is no longer at zero.
https://en.wikipedia.org/wiki/S.M.A.R.T.
Back up all files from all drives and replace the harddisk. Make sure that on the next drive the C: drive is MUCH larger. to speed up up the moving/copying of all files to a backup drive you can, before backing up the drive, clean the C: drive with the build-in disk clean up tool and Piriform's CCleaner.

Will backing up data and inc. Drvie C space using partition magic or any third party app solve the problem? And to what size i have to inc drive c space?

#12 Mergho

Mergho
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  

Posted 05 March 2016 - 03:59 AM

- Yes, the total size of the HDD is 698 but the C: drive is a mere 106 GB. Too small for Win 8.

Even if there's 21.6 Giga of free space?

#13 Willy22

Willy22

  • Members
  • 945 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Planet Earth
  • Local time:03:59 PM

Posted 05 March 2016 - 09:12 AM

- For a Win 7 & Win 8 system I would recommend to let the C: drive be - at least - say 200 GB in size. Or let the C: drive occupy the entire HD.

- Making a backup is a GOOD time to review all the content on your HD and ask yourself: Do I REALLY need these documents, photos, videos etc. ? You also can use a USB HD to store all photos, videos, etc. you rarely open. That can free up A LOT OF valuable disk space.

- But another important point is that your HD is in the first stages of failing. That won't be solved by re-partitioning your HD.



#14 Agouti

Agouti

  • Members
  • 1,548 posts
  • OFFLINE
  •  
  • Local time:10:59 AM

Posted 05 March 2016 - 10:30 AM

I ran Windows 8.1 on a 60 GB partition for over a year and never had an issue.  However, I do agree that 12% free space on the C partition is looking for problems.  You may want to run something like TreeSize to find out what is taking up that space.  Also, I couldn't find a thing wrong with the SMART status of your hard drive but it would hurt to have a checkup with Data Lifeguard Diagnostics from WD.



#15 Willy22

Willy22

  • Members
  • 945 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Planet Earth
  • Local time:03:59 PM

Posted 06 March 2016 - 06:59 PM

- Run GSmartControl

http://gsmartcontrol.sourceforge.net/home/index.php/Downloads

and report back how much and which red(-ish) lines pop up in the "Attributes" tab of this program.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users