The reports that you've uploaded were designed for troubleshooting kernel space errors, The access violations that your system is reporting are from user space errors.
I'm not as strong in the user space as I am in the kernel space, but will try to point out some things that might be causing problems.
Your UEFI/BIOS (version V3.04) dates from 2009. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it. WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
Only 5 Windows Update hotfixes installed. Most build 10586 (TH2/1511) systems have more than this. Please visit Windows Update and get ALL available Windows Updates.
Many Windows Update failures are listed in the WER section of the MSINFO32 report.
Many, many AVSubmit errors in the WER section of the MSINFO32 report.
I'm uncertain what this is, but from it's name it seems as if it might be a problem with submitting and antivirus report.
It's also likely associated with Norton software - which strengthens the idea that it might be a part of an antivirus report.
Consider that along with the fact that your Emsisoft no longer scans on startup, and I'd have to wonder if there's a malware problem.
If infected, I'd suggest posting over in the Am I Infected forum: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.
Other than that, I don't see much evidence of other problems.
Some of the tools that you use for your protection are unfamiliar to me
It may be that there's some conflicting protection software on your system (a situation we used to see a lot with the Comodo firewall).
I'd post over in the Am I Infected forum for advice about that also.
Beyond that, please let the system crash a few times with this error, then upload this report:
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
Hopefully, this will show us some more info on the errors, or will point to a crash dump related to the error - so that we can gather some more information about the error.
Once that's done:
1) Uninstall Comodo firewall (temporarily)
2) Uninstall Norton (also temporarily)
3) Ensure that Windows Defender and the Windows firewall are enabled
4) Test to see if the crash still occurs (once that's done, please feel free to reinstall W10 compatible versions of Comodo and Norton if you'd like)
Edited by usasma, 05 March 2016 - 08:38 AM.