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can't install software after windows 10 install

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#1 suzzie22


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Posted 03 March 2016 - 07:29 AM

I have an HP Pavilion Slimline s5000 desktop that I downloaded the windows 10 upgrade into and now it will not read any disk I try, it sounds like it runs faster but nothing pops up. Anyone know what that mite be?

I'm not sure what driver I would need for the tray or were to get it from


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#2 usasma


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Posted 05 March 2016 - 07:09 AM

Does this only happen when you try to load a disk?  Can you install stuff that's downloaded from the internet?

If tha'ts the case, you might want to post over in the Internal Hardware forums for some more expert advice:    http://www.bleepingcomputer.com/forums/f/7/internal-hardware/ 

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