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Computer Won't Start


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4 replies to this topic

#1 joebeaven

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Posted 03 March 2016 - 05:40 AM

Hi,

 

I have a self built Windows 7 Ultimate PC which has been running fine for about a year. Yesterday I lost my Internet connection and the only way I could get it back was by restarting my computer. At first it would just show the screen attached and then restart. After turning it off and leaving it for 10 seconds it started up again and was OK, however today I had the same problem with loosing the Internet connection and after restarting I can only get the attached screen followed by a restart over and over again. I unplugged it and cleaned it and turned it on again about 15 minutes later and it still does the same thing. Pressing delete or F11 does nothing.

 

Please can someone tell me how to fix the problem and get my computer working again?

 

Thank you,

Joe 



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#2 Niweg

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Posted 03 March 2016 - 10:39 AM

 I'd download Minitoolbox, check the box "Last 10 Event Viewer Errors" and run it.  This could be caused by a number of things, but that Minitoolbox report will help zero in on the problem.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.


#3 joebeaven

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Posted 04 March 2016 - 04:22 AM

The computer finally started up again after being off for about an hour, but it'll probably happen again at some point. Here's what Minitoolbox produced:

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Joe (administrator) on 04-03-2016 at 09:17:50
Running from "C:\Users\Joe\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: MS-7850 Manufacturer: MSI
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
127.0.0.1 activation.acronis.com 
 
========================= IP Configuration: ================================
TP-LINK 300Mbps Wireless N Adapter = Wireless Network Connection (Connected)
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
popd
# End of IPv4 configuration
 
Windows IP Configuration
   Host Name . . . . . . . . . . . . : Joe-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : lan
 
Wireless LAN adapter Wireless Network Connection:
   Connection-specific DNS Suffix  . : lan
   Description . . . . . . . . . . . : TP-LINK 300Mbps Wireless N Adapter
   Physical Address. . . . . . . . . : C4-6E-1F-51-69-D8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::c48e:80b1:74fe:8b77%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, March 04, 2016 6:50:30 AM
   Lease Expires . . . . . . . . . . : Saturday, March 05, 2016 6:50:31 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 247754271
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-C1-68-9D-C4-6E-1F-51-69-D8
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.lan:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : lan
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2a00:1450:4009:812::200e
 216.58.198.206
 
Pinging google.com [216.58.198.206] with 32 bytes of data:
Reply from 216.58.198.206: bytes=32 time=30ms TTL=54
Reply from 216.58.198.206: bytes=32 time=24ms TTL=54
 
Ping statistics for 216.58.198.206:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 24ms, Maximum = 30ms, Average = 27ms
Server:  dsldevice.lan
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 2001:4998:44:204::a7
 98.139.183.24
 98.138.253.109
 206.190.36.45
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=208ms TTL=49
Reply from 98.138.253.109: bytes=32 time=197ms TTL=49
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 197ms, Maximum = 208ms, Average = 202ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...c4 6e 1f 51 69 d8 ......TP-LINK 300Mbps Wireless N Adapter
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.65     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.65    281
     192.168.1.65  255.255.255.255         On-link      192.168.1.65    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.65    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.65    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.65    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    281 fe80::/64                On-link
 11    281 fe80::c48e:80b1:74fe:8b77/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/04/2016 06:48:40 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/03/2016 04:13:21 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.0 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 9508.  Message ID: [0x2509].
 
Error: (03/03/2016 11:31:38 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/03/2016 07:46:48 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/02/2016 06:11:35 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.0 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 9040.  Message ID: [0x2509].
 
Error: (03/02/2016 06:07:51 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.0 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 9752.  Message ID: [0x2509].
 
Error: (03/02/2016 06:07:34 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.0 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 9840.  Message ID: [0x2509].
 
Error: (03/02/2016 04:59:25 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.0 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 7752.  Message ID: [0x2509].
 
Error: (03/02/2016 02:02:13 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/02/2016 01:14:11 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.0 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 8116.  Message ID: [0x2509].
 
System errors:
=============
Error: (03/03/2016 11:31:45 AM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service hung on starting.
 
Error: (03/03/2016 09:27:22 AM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (03/03/2016 09:13:51 AM) (Source: Service Control Manager) (User: )
Description: The Windows Connectivity Manager for Gramblr service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 500 milliseconds: Restart the service.
 
Error: (03/03/2016 09:13:51 AM) (Source: Service Control Manager) (User: )
Description: The Windows Connectivity Manager for Gramblr service terminated with the following error: %%1
 
Error: (03/02/2016 02:06:20 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
Error: (03/02/2016 01:55:04 PM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (03/02/2016 01:44:53 PM) (Source: Service Control Manager) (User: )
Description: The Windows Connectivity Manager for Gramblr service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 500 milliseconds: Restart the service.
 
Error: (03/02/2016 01:44:53 PM) (Source: Service Control Manager) (User: )
Description: The Windows Connectivity Manager for Gramblr service terminated with the following error: %%1
 
Error: (03/02/2016 08:01:27 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
Error: (03/01/2016 07:54:18 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
Microsoft Office Sessions:
=========================
Error: (03/04/2016 06:48:40 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/03/2016 04:13:21 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.0 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 9508.  Message ID: [0x2509].
 
Error: (03/03/2016 11:31:38 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/03/2016 07:46:48 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/02/2016 06:11:35 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.0 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 9040.  Message ID: [0x2509].
 
Error: (03/02/2016 06:07:51 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.0 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 9752.  Message ID: [0x2509].
 
Error: (03/02/2016 06:07:34 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.0 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 9840.  Message ID: [0x2509].
 
Error: (03/02/2016 04:59:25 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.0 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 7752.  Message ID: [0x2509].
 
Error: (03/02/2016 02:02:13 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/02/2016 01:14:11 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.0 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 8116.  Message ID: [0x2509].
 
=========================== Installed Programs ============================
ABBYY FineReader 12 Professional (HKLM-x32\...\{F12000FE-0001-0000-0000-074957833700}) (Version: 12.1.426 - ABBYY Production LLC)
Acronis True Image 2015 (HKLM-x32\...\{EC394A67-873F-4E6B-AD26-3AA71C7DDA4C}) (Version: 18.0.6055 - Acronis) Hidden
Acronis True Image 2015 (HKLM-x32\...\{EC394A67-873F-4E6B-AD26-3AA71C7DDA4C}Visible) (Version: 18.0.6055 - Acronis)
Acronis Universal Boot Media Builder (HKLM-x32\...\{8FAB072E-6028-4BCD-A6CD-D179E4860073}) (Version: 11.5.38938 - Acronis)
Active@ ISO Burner 3.0 (HKLM-x32\...\{3B756F35-2504-429A-B36C-EA0961B6A2C0}_is1) (Version: 3.0 - LSoft Technologies Inc)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20059 - Adobe Systems Incorporated)
Adobe Acrobat XI Pro (HKLM-x32\...\{AC76BA86-1033-FFFF-7760-000000000006}) (Version: 11.0.00 - Adobe Systems)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 19.0.0.213 - Adobe Systems Incorporated)
Adobe Audition CC 2014 (HKLM-x32\...\{F3388E10-EFA9-4A80-B28E-2E647F8D00C4}) (Version: 7.0.0 - Adobe Systems Incorporated)
Adobe Flash Player 20 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 20.0.0.270 - Adobe Systems Incorporated)
Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.306 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.2 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.2.1.171 - Adobe Systems, Inc.)
Any Video Recorder version 1.0.4 (HKLM-x32\...\{17D86E62-4849-49BC-83D2-FA369CEEA9D9}_is1) (Version: 1.0.4 - anvsoft, Inc.)
AnyDVD (HKLM-x32\...\AnyDVD) (Version: 7.6.6.0 - SlySoft)
AnyMedia Player 4.5.4 (HKLM-x32\...\{1959CCD2-1227-4de4-97E7-04F29D526762}_is1) (Version: 4.5.4 - cyan soft ltd)
Avidemux 2.6 - 64 bits (HKLM-x32\...\Avidemux 2.6 - 64 bits (64-bit)) (Version: 2.6.10.150607 - )
BatchRename Pro (HKLM-x32\...\BatchRename Pro) (Version:  - )
bl (HKLM-x32\...\{2A075BB4-E976-4278-BF3F-E5C6945D84C0}) (Version: 1.0.0 - Your Company Name) Hidden
Business Accountz v3 v3 (HKLM-x32\...\1204-0196-3057-4789) (Version: v3 - accountz)
Canon iP7200 series Printer Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP7200_series) (Version:  - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.14 - Piriform)
CDisplayEx 1.10.29 (HKLM\...\CDisplayEx_is1) (Version:  - Progdigy Software S.A.R.L.)
CD-LabelPrint (HKLM-x32\...\MediaNavigation.CDLabelPrint) (Version:  - )
CloneDVD 7 Ultimate 7.0.0.11 (HKLM-x32\...\CloneDVD 7 Ultimate_is1) (Version:  - Copyright © 2003-2013 CloneDVD Studio.)
Contents (HKLM-x32\...\{C8A4DA60-6A94-4627-B7C9-DB6223D531FE}) (Version: 1.0.0.93 - Corel Corporation) Hidden
Corel FastFlick (HKLM-x32\...\_{10EC8494-8A92-49D8-9677-2483EB01F7F1}) (Version: 1.0.0.93 - Corel Corporation)
Creative Media Lite (HKLM-x32\...\Creative Media Lite) (Version:  - )
Creative Software Update (HKLM-x32\...\{86604C06-DA30-425E-AECE-47304FE81C45}) (Version: 1.01.02 - Creative Technology Ltd.) Hidden
Creative ZEN Stone Plus User's Guide (HKLM-x32\...\ZENStonePlusUG) (Version:  - Creative Tech)
CutePDF Writer 3.1 (HKLM\...\CutePDF Writer Installation) (Version:  3.1 - Acro Software Inc.)
Dazzle Video Capture DVC100 X64 Driver 1.06 (HKLM-x32\...\{BFF23267-1D19-444E-93E2-E5059BE805EA}) (Version: 1.06.0000 - Pinnacle) Hidden
Design-Lib.Com - Batch PSD to JPG 1.5 (HKLM-x32\...\Design-Lib.Com - Batch PSD to JPG 1.5) (Version:  - )
DHTML Editing Component (HKLM-x32\...\{2EA870FA-585F-4187-903D-CB9FFD21E2E0}) (Version: 6.02.0001 - Microsoft Corporation)
DirectX 9 Runtime (HKLM-x32\...\{3A9527CF-4E91-4683-A03F-F1AD022126E5}) (Version: 1.00.0000 - Sonic Solutions) Hidden
Dropbox (HKLM-x32\...\Dropbox) (Version: 3.14.7 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.27.37 - Dropbox, Inc.) Hidden
FileASSASSIN (HKLM-x32\...\FileASSASSIN) (Version: 1.06 - Malwarebytes)
FileZilla Client 3.14.1 (HKLM-x32\...\FileZilla Client) (Version: 3.14.1 - Tim Kosse)
FolderMatch v3.7.2 (HKLM-x32\...\FolderMatch_is1) (Version:  - )
Free Countdown Timer 3.1.0 (HKLM-x32\...\{404245D0-E836-4737-9C12-D4D0034540F5}_is1) (Version: 3.1 - Comfort Software Group)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 48.0.2564.116 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Gramblr (HKLM\...\Gramblr) (Version: 2.5.5 - Gramblr Team)
HandBrake 0.10.2 (HKLM-x32\...\HandBrake) (Version: 0.10.2 - )
HL-1110 series (HKLM-x32\...\{4F2442B7-A89E-42A4-8F0E-6937499855CA}) (Version: 1.0.0.0 - Brother Industries, Ltd.)
ICA (HKLM-x32\...\{10EC8494-8A92-49D8-9677-2483EB01F7F1}) (Version: 1.0.0.93 - Corel Corporation) Hidden
Icecream Media Converter version 1.56 (HKLM-x32\...\{896F1686-6F72-480B-B60B-336E7F8A2EE2}_is1) (Version: 1.56 - Icecream Apps)
iMacros Version 10.0.2.2823 (x64) (HKLM\...\{9C5118F7-E26D-4fc0-B7F4-4A067A0808FA}_is1) (Version: 10.0.2.2823 - Ipswitch, Inc)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 4.0.0.36 - Intel Corporation)
Intel® Watchdog Timer Driver (Intel® WDT) (HKLM-x32\...\{3FD0C489-0F02-481a-A3E1-9754CD396761}) (Version:  - Intel Corporation)
IPM_VS_Pro (HKLM-x32\...\{126FB9B0-85B6-476A-AF26-BE008D8DFC53}) (Version: 1.0 - Corel Corporation) Hidden
Java 8 Update 65 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418065F0}) (Version: 8.0.650.17 - Oracle Corporation)
Java 8 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218065F0}) (Version: 8.0.650.17 - Oracle Corporation)
K-Lite Mega Codec Pack 10.0.5 (HKLM-x32\...\KLiteCodecPack_is1) (Version: 10.0.5 - )
Kodi (HKCU\...\Kodi) (Version:  - XBMC-Foundation)
MakeMKV v1.9.8 (HKLM-x32\...\MakeMKV) (Version: v1.9.8 - GuinpinSoft inc)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft .NET Framework 4.6 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.00081 - Microsoft Corporation)
Microsoft Office FrontPage 2003 (HKLM-x32\...\{90170409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUS) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6201.1019 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506 (HKLM-x32\...\{3ee5e5bb-b7cc-4556-8861-a00a82977d6c}) (Version: 14.0.23506.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mindjet 14 (HKLM-x32\...\{5C1060A2-462B-4883-A26A-065EEF6E35DF}) (Version: 14.0.334 - Mindjet)
Movavi Screen Capture Studio 5 (HKLM-x32\...\Movavi Screen Capture Studio 5) (Version: 5.0.0 - MOVAVI)
Movavi Video Converter 14 wersja 14.3.0 (HKLM-x32\...\Movavi Video Converter 14_is1) (Version: 14.3.0 - )
Mozilla Firefox 44.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 44.0.2 (x86 en-US)) (Version: 44.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 44.0.2.5884 - Mozilla)
Norton 360 (HKLM-x32\...\N360) (Version: 22.5.5.15 - Symantec Corporation)
NVIDIA 3D Vision Driver 358.91 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 358.91 - NVIDIA Corporation)
NVIDIA Graphics Driver 358.91 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 358.91 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.4 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.4 - NVIDIA Corporation)
NVIDIA Update 10.4.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 10.4.0 - NVIDIA Corporation)
Outils de vérification linguistique 2013 de Microsoft Office - Français (HKLM\...\{90150000-001F-040C-1000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Password Agent 2.6.2 (HKLM-x32\...\Password Agent 2) (Version: 2.6.2  - Moon Software)
PDF-XChange 2012 (HKLM\...\{504022CD-6A58-42D5-ACC9-966F695AAD93}_is1) (Version: 5.0.266.0 - Tracker Software Products Ltd)
PeerBlock 1.2 (r693) (HKLM\...\{015C5B35-B678-451C-9AEE-821E8D69621C}_is1) (Version: 1.2.0.693 - PeerBlock, LLC)
ph (HKLM-x32\...\{185F9795-9663-4F13-9EF9-307A282ADB5A}) (Version: 1.0.0 - Your Company Name) Hidden
PhotoScissors 2.1 (HKLM\...\{664FCCAE-8187-4EC5-B191-758C040C999C}_is1) (Version:  - teorex)
Pixillion Image Converter (HKLM-x32\...\Pixillion) (Version: 2.90 - NCH Software)
RBVirtualFolder64Inst (HKLM\...\{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7553 - Realtek Semiconductor Corp.)
Revo Uninstaller Pro 3.1.4 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.4 - VS Revo Group, Ltd.)
Roxio Creator NXT Pro 3 (HKLM-x32\...\{7B4B9450-39C8-454A-AA2D-6548EE4D21EB}) (Version: 16.0.50.1 - Roxio)
Roxio Virtual Drive x64 (HKLM\...\{632DCE79-2711-4B07-BB89-DA763E96840C}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
R-Studio 7.7 (HKLM-x32\...\R-Studio 7.7NSIS) (Version: 7.7.159562 - R-Tools Technology Inc.)
Setup (HKLM-x32\...\{F2BACD4C-71F0-487C-AC11-247833494E52}) (Version: 1.0.0.93 - Corel Corporation) Hidden
Share (HKLM-x32\...\{4AA35E5E-F12E-4CC9-92CD-049AF647841B}) (Version: 1.0.0.93 - Corel Corporation) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 8.0.0.9103 - Microsoft Corporation)
Skype™ 7.18 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.18.112 - Skype Technologies S.A.)
SmartDraw 2013 (HKLM-x32\...\SmartDraw 2013) (Version:  - SmartDraw.com)
SmartFTP Client (HKLM\...\{0116E489-D3B9-4382-8E04-E0B5800EAA1F}) (Version: 7.0.2174.0 - SmartSoft Ltd.)
SmartGenealogy (HKLM-x32\...\SmartGenealogy_is1) (Version: V 3.0 W  (http://alainlecomte.free.fr/Download2.htm) - )
SoundTaxi Media Suite 4.5.4 (HKLM-x32\...\{EF4C657F-632F-4CED-A220-F4C1C724241C}_is1) (Version: 4.5.4 - cyan soft ltd)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Tag&Rename 3.9.1 (HKLM-x32\...\Tag&Rename_is1) (Version: 3.9.1 - Softpointer Inc)
TL-WN851ND Driver (HKLM-x32\...\{4BAE4C76-44C3-418F-B715-6BBF5A65323E}) (Version: 1.00.0000 - TP-LINK)
TP-LINK Wireless Configuration Utility (HKLM-x32\...\{319D91C6-3D44-436C-9F79-36C0D22372DC}) (Version: 2.01.0012 - TP-LINK)
Traders Way MetaTrader 4 (HKLM-x32\...\Traders Way MetaTrader 4) (Version: 4.00 - MetaQuotes Software Corp.)
Turbo Lister 2 (HKLM-x32\...\{8927E07C-97F7-4A54-88FB-D976F50DD46E}) (Version: 2.00.0000 - eBay Inc.)
Update for Skype for Business 2015 (KB3039776) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{0FA8AE0C-69AE-4F60-A1AB-F79C6BA5A999}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3114502) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{6F47687A-78E9-41B1-8587-ED0CC2677A2A}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3114502) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{6F47687A-78E9-41B1-8587-ED0CC2677A2A}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3114502) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6F47687A-78E9-41B1-8587-ED0CC2677A2A}) (Version:  - Microsoft)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.2 - VideoLAN)
VSClassic (HKLM-x32\...\{3342D238-E332-43BB-B406-C6EE82273708}) (Version: 1.0.0.93 - Corel Corporation) Hidden
VSPro (HKLM-x32\...\{6AA550DB-4863-44C7-863F-4F4C7D13649F}) (Version: 1.0.0.93 - Corel Corporation) Hidden
WinISO (HKLM-x32\...\WinISO) (Version: 6.4.0.5170 - WinISO Computing Inc.)
WinPcap 4.1.2 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2001 - CACE Technologies)
WinRAR 5.21 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.21.0 - win.rar GmbH)
Xara3D6 (HKLM-x32\...\{B3783869-5D14-4838-A042-910DF816D070}) (Version: 1.00.0000 - Xara Group Ltd.)
YTD Video Downloader 4.8.9 (HKLM-x32\...\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}) (Version: 4.8.9 - GreenTree Applications SRL)
 
========================= Devices: ================================
Name: Ethernet Controller
Description: Ethernet Controller
Class Guid: 
Manufacturer: 
Service: 
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_78501462&REV_0C\4&30B2F36E&0&00E5
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
========================= Memory info: ===================================
Percentage of memory in use: 86%
Total physical RAM: 8142.29 MB
Available physical RAM: 1124.89 MB
Total Virtual: 16282.78 MB
Available Virtual: 7881.58 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:931.41 GB) (Free:152.08 GB) NTFS
3 Drive e: (Local Disk) (Fixed) (Total:2794.52 GB) (Free:0.66 GB) NTFS
4 Drive f: (Local Disk) (Fixed) (Total:1863.01 GB) (Free:0.78 GB) NTFS
5 Drive g: () (Fixed) (Total:465.76 GB) (Free:0.16 GB) NTFS
 
========================= Users: ========================================
User accounts for \\JOE-PC
 
Administrator            Guest                    Joe                      
 
========================= Minidump Files ==================================
No minidump file found
 
========================= Restore Points ==================================
24-02-2016 08:57:17 Scheduled Checkpoint
26-02-2016 16:51:50 Device Driver Package Install: AnvSoft Sound, video and game controllers
26-02-2016 19:53:37 Revo Uninstaller Pro's restore point - Movavi Screen Capture Studio 6 SE
 
**** End of log ****

Edited by hamluis, 04 March 2016 - 02:02 PM.


#4 Niweg

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Posted 04 March 2016 - 08:25 PM

 If this happened to me, I'd restore from the last full system backup I made.  I hope you have one.  If you don't, maybe this will show you why you need to make them.  I see a lot of errors in that report.  I see you have CCCleaner installed.  If you've run a registry cleaner, that could explain some of your problem.  They don't help anything and can cause problems that are difficult to diagnose and extremely difficult to fix.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.


#5 joebeaven

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Posted 08 March 2016 - 06:15 AM

Thank you for the help. I only use CCleaner for cleaning files and deleting my Internet history and cookies, not for cleaning the registry, so I don't know what could have caused the problems. Luckily the haven't happened again since.






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