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BSOD, unknown cause.


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#1 Sensations

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Posted 02 March 2016 - 10:09 PM

I've had this issue once before and ram multiple scans(Memtest, Chdsk) to no avail and chalked it up. Now 4 months later I just had another BSOD while coming back to my computer. I had WoW open, League open, Skype, ~6 FF tabs, 3 of youtube, Mumble voip, and Discord. I get back to my computer and instantly get a blue screen when I tab over to World of Warcraft.

 

My OS is Windows 7, it's what the computer came with. The computer is roughly 4 years old, and I recently reinstalled the OS around 2 months ago. Both Windows Memory Diagnostics and Chkdsk came back with no errors.

 

 

CPU: i7-3960X

Motherboard: GIGABYTE GA-X79-UD5

PSU: 800W

Video Card: Geforce GTX 760

Manufacturer: iBUYPOWER Desktop PC Gamer Supreme 931SLCK

Attached Files


Edited by Sensations, 02 March 2016 - 10:48 PM.


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#2 usasma

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Posted 04 March 2016 - 07:29 AM

Only 1 memory dump in the uploaded reports, and only one shown in the WER section of MSINFO32

Does this seem correct (since your last installation)?

 

Only 190 Windows Update hotfixes installed.  Most systems with SP1 have 400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Please install the drivers for this device:

 

Network Controller    PCI\VEN_168C&DEV_0037&SUBSYS_21001A3B&REV_01\4&3932186B&0&0018    The drivers for this device are not installed.

 

From your description, I have to wonder about a hardware problem.

As such, please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

The lone memory dump seems to say that there's a problem with the hard drive - so I'd suggest starting with the hard drive diagnostics.

 

Analysis:
The following is for informational purposes only.
**************************Wed Mar  2 20:22:27.511 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\030216-27861-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Built by: 7601.18933.amd64fre.win7sp1_gdr.150715-0600
System Uptime: 22 days 17:24:25.034
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3545a )
BugCheck 7A, {fffff6fc4005d270, ffffffffc000000e, 4c1d06be0, fffff8800ba4e000}
BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
Arguments:
Arg1: fffff6fc4005d270, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 00000004c1d06be0, current process (virtual address for lock type 3, or PTE)
Arg4: fffff8800ba4e000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000000e
FAILURE_BUCKET_ID:  X64_0x7a_c000000e_nt!_??_::FNODOBFM::_string_+3545a
CPUID:        "Intel® Core™ i7-3960X CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
  BIOS Version                  F8
  BIOS Release Date             01/06/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             X79-UD5
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
Any drivers in RED should be updated or removed from your system. And should have been discussed in the body of my post.
**************************Wed Mar  2 20:22:27.511 2016 (UTC - 5:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
e1c62x64.sys                Wed Jul 20 12:37:53 2011 (4E270461)
mvxxmm.sys                  Mon Aug  8 23:05:06 2011 (4E40A3E2)
mvs91xx.sys                 Mon Aug  8 23:05:23 2011 (4E40A3F3)
RTKVHD64.sys                Tue Aug 30 05:24:37 2011 (4E5CAC55)
HECIx64.sys                 Thu Sep 22 12:38:44 2011 (4E7B6494)
iaStorF.sys                 Wed Oct 12 16:28:40 2011 (4E95F878)
iaStorA.sys                 Wed Oct 12 16:29:51 2011 (4E95F8BF)
AppleCharger.sys            Tue Nov  1 22:46:00 2011 (4EB0AEE8)
FLxHCIc.sys                 Fri Nov  4 03:21:19 2011 (4EB3926F)
FLxHCIh.sys                 Fri Nov  4 03:21:28 2011 (4EB39278)
avgdiska.sys                Wed Mar 11 06:16:03 2015 (550015E3)
avgrkx64.sys                Fri Mar 20 06:18:15 2015 (550BF3E7)
avgloga.sys                 Thu May  7 07:50:17 2015 (554B5179)
ssdevfactory.sys            Thu May 21 01:20:51 2015 (555D6B33)
avgtdia.sys                 Tue Aug  4 05:32:32 2015 (55C086B0)
nvhda64v.sys                Mon Sep 21 05:44:17 2015 (55FFD171)
nvlddmkm.sys                Sat Nov 14 00:38:16 2015 (5646C8C8)
avgidsdrivera.sys           Wed Dec 16 11:45:55 2015 (56719543)
avgldx64.sys                Wed Dec 16 11:49:58 2015 (56719636)
nvvad64v.sys                Thu Dec 17 07:47:18 2015 (5672AED6)
NvStreamKms.sys             Tue Dec 22 15:53:26 2015 (5679B846)
avgidsha.sys                Wed Jan 13 07:08:02 2016 (56963E22)
avgmfx64.sys                Fri Jan 22 06:53:41 2016 (56A21845)
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=e1c62x64.sys
http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorF.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
http://www.carrona.org/drivers/driver.php?id=FLxHCIc.sys
http://www.carrona.org/drivers/driver.php?id=FLxHCIh.sys
http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=ssdevfactory.sys
http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Sensations

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Posted 04 March 2016 - 11:01 AM

Thank you for your reply :)

 

I've installed the Network driver, I've ran Windows Memory Diagnostics, HDTune Error Check and Benchmark, Crystal Marks benchmarks,  I performed the Seagate Tools test(Every category available), I've ran windows check disk, all came back with passes(Crystal works stated 95% HDD health). I haven't had another blue screen since, but am worried since I doubt the blue screen would just happen for an unknown reason? The only thing I have yet to do is perform Windows Updates, but that's simply because it's wanting me  to install W10 alongside the updates, which I'm not ready to do. Is it possible with the error in the BSOD that a Windows update could be the cause? I noticed a mention more-so on hardware failure than anything.

 

 I do have a history though which led me to believe one of my Sata ports is faulty(I went through 2 storage hard drives, I used to have a 1tb HDD which I believed to die, I purchased a new HDD and a week later it ran into the same issue(Would constantly connect/disconnect, I ended up removing them completely which left me with my now SSD but on an entirely different port). I was never sure if it was the Hard Drives that were failing or the SATA ports, or something other than the drives themselves. This was all roughly 6 months ago.

 

 I'm unsure where to head from here, and if maybe it could've just been a bad set of events and I should wait it out to see if it happens again?


Edited by Sensations, 04 March 2016 - 11:05 AM.


#4 usasma

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Posted 05 March 2016 - 09:19 AM

Unfortunately, BSOD's do seem to happen for unknown reasons.

Also, they do seem to fix themselves on occasion.

 

Before Microsoft "improved" the BSOD screen, there was advice there to just ignore it the first time.

 

I suspect that some of the "fixes" are from Microsoft sending information to itself, and then lining you up for the proper fixes in Windows Update.

Also, it could be that some of the things that you tried initially actually fixed it.
Unfortunately the only way to tell if it's fixed is to wait.............

 

If it crashes again, please zip up and upload the contents of the C:\Windows\Minidump folder

If unable to zip it up, please copy it to your Desktop and zip it up there.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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