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Shortcut Arrow on Desktop Replaced by User Icon


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#1 Riplyn

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Posted 02 March 2016 - 05:52 PM

Hey all,

 

I noticed today that the usual arrow at the bottom left of desktop shortcuts has been replaced by the user icon of two figures (http://i.imgur.com/F3xcWAW.png). When I go into security properties, there are two user groups that I don't see in other files. One called INTERACTIVE, and the other called Account Unknown(S-1-5-21-4180935659-2234933324-3389827175-1000). Upon doing some research, it was said these unknown accounts can pop up when an account was deleted. I only created one account on this computer since I built it, my main account. I scanned with Malware Bytes, which came up clean. I am currently scanning with Bitdefender as well. Trying to delete the user results in a message describing how I can not remove it as it is inheriting permissions from it's parent, and that I would have to disable the inheritance feature in order to remove it.

 

Help would be appreciated.



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#2 usasma

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Posted 04 March 2016 - 06:48 AM

I'd try these things:

1)  DISM and SFC.EXE:

 

Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after each one:

Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth

FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx

You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.

 

2)  If that doesn't work, then try a RESET using the Keep My Files option:  http://www.asus.com/us/support/FAQ/1013063


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