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Posted 01 March 2016 - 08:59 PM
Posted 02 March 2016 - 08:10 AM
Welcome to BC...
The programs below will find and remove Reimage and tons more of malware and adware.
Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the
Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.
After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.
Download Malwarebytes' Anti-Malware from Here
Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
POST THE LOG FOR REVIEW.
Download AdwCleaner by Xplode onto your desktop.
Posted 03 March 2016 - 04:54 PM
Thanks for taking the time to assist me. Following are the log reports.
Posted 03 March 2016 - 06:23 PM
Rerun MBAM and be sure to allow it to remove what it found..... DNS Unlocker....the log you posted doesn't show the items were deleted or quarantined.
Follow Steps 1 and 2 in the link below for resetting and flushing the DNS settings:
Post the three lists mentioned below using CCleaner.
Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.
At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next
post. Please do that.
Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you
will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.
Posted 03 March 2016 - 07:40 PM
Sorry, I didn't read your directions slowly enough; I found it strange you didn't want to attempt a removal. I'll try to be more patient. Here is the new log and the CC information you requested.
I appreciate you.
Posted 03 March 2016 - 09:09 PM
Disable this Windows startup...Yes HKCU:Run CCleaner Monitoring Piriform Ltd "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
Use CCleaner by clicking on it and choose Disable on the right. Or you can use its settings to block it from startup.
Uninstall these programs:
Bing Bar Microsoft Corporation 8/12/2014 6.0.2282.0
ESET Online Scanner v3 3/3/2016
Java 7 Update 67 Oracle 1/22/2016 120 MB 7.0.670
KNCTR Itibiti Inc. 12/23/2015 9.81 MB
Microsoft Silverlight Microsoft Corporation 8/12/2014 20.4 MB 4.0.50401.0
Posted 03 March 2016 - 10:36 PM
Looks like it has resolved the IE problem, for the moment, but not the safemode issue. Computer gets to the screen, where I choose a login, then reboots. Doesn't do it in native mode. Could that be malware related? Damage to the registry?
Posted 03 March 2016 - 11:00 PM
I don't think it is malware. Try running Windows Repair using these instructions: Windows Repair All-in-one instructions
Be sure to do Option #3 as well as other repairs.
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