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BSOD now pc is running really slow


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#1 Voridian

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Posted 01 March 2016 - 02:36 PM

Hey all, having a weird issue. I was playing some pc games and suddenly BSOD, something about a Kernel security check failure. I had to then use the repair tool to even boot back up and now everything is running super slow, sorry don't have much more info than that. As I'm typing this I'm trying some of the basic stuff that takes some time (defrag, virus scan etc) but just wanted to get the ball rolling.

 

One other thing is that afaik that type of BSOD is to do with driver comparability or something like that. i haven't updated any drivers in the past week or two though.

 

· OS - Windows 10
· x64
· Age of system 5 years
· Age of OS installation - 4 months

· CPU - Asus i5 3570 quad-core
· Video Card - NVidia GTX 660 ti
· MotherBoard - Not sure
· Power Supply - Antec

 

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#2 usasma

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Posted 01 March 2016 - 06:24 PM

Your UEFI/BIOS (version P1.70) dates from 2013.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Only 5 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration):  New link (15 Aug 2012):  http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:  http://www.disc-tools.com/download/sptd
Manual procedure here:  http://daemonpro-help.com/en/problems_and_solutions/registry_and_sptd_problems.html
NOTE:  The uninstaller may not find the SPTD.sys driver.  Don't worry about it, just let us know in your post.

 

The memory dump blames your Virtual Audio Cable (WDM) (vrtaucbl.sys)

Please uninstall the program and see if that stops the BSOD's

 

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

 

Analysis:
The following is for informational purposes only.
**************************Tue Feb  9 21:15:09.024 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\021016-25703-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.63.amd64fre.th2_release.160104-1513
System Uptime: 0 days 1:55:16.700
*** WARNING: Unable to verify timestamp for vrtaucbl.sys
*** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
Probably caused by : Pool_Corruption ( nt!ExFreePool+783 )
BugCheck 19, {e, ffffe001c1b4c840, 0, ed6256acbaf9d9e0}
BugCheck Info: BAD_POOL_HEADER (19)
Arguments:
Arg1: 000000000000000e,
Arg2: ffffe001c1b4c840
Arg3: 0000000000000000
Arg4: ed6256acbaf9d9e0
BUGCHECK_STR:  0x19_e
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x19_e_nt!ExFreePool
CPUID:        "Intel® Core™ i5-3570 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3392
  BIOS Version                  P1.70
  BIOS Release Date             03/02/2013
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             B75 Pro3-M
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
Any drivers in RED should be updated or removed from your system. And should have been discussed in the body of my post.
**************************Tue Feb  9 21:15:09.024 2016 (UTC - 5:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
asahci64.sys                Thu Jan  5 00:08:19 2012 (4F053043)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
RTKVHD64.sys                Tue Jul 24 05:42:48 2012 (500E6E18)
iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
vrtaucbl.sys                Tue Jul 23 12:17:11 2013 (51EEAC87)
dtlitescsibus.sys           Thu Mar 26 22:05:54 2015 (5514BB02)
LGVirHid.sys                Fri Apr 24 17:20:53 2015 (553AB3B5)
LGJoyXlCore.sys             Fri Apr 24 17:20:57 2015 (553AB3B9)
LGBusEnum.sys               Fri Apr 24 17:21:00 2015 (553AB3BC)
lgcoretemp.sys              Tue Jun  9 12:52:10 2015 (557719BA)
nvvad64v.sys                Mon Aug 10 03:51:42 2015 (55C8580E)
rzendpt.sys                 Tue Aug 11 07:13:46 2015 (55C9D8EA)
rzudd.sys                   Tue Aug 11 07:13:50 2015 (55C9D8EE)
rzpnk.sys                   Wed Sep 16 20:16:35 2015 (55FA0663)
rzpmgrk.sys                 Thu Sep 17 14:42:44 2015 (55FB09A4)
nvhda64v.sys                Mon Sep 21 05:44:17 2015 (55FFD171)
rt640x64.sys                Wed Oct  7 11:03:55 2015 (5615345B)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
dc1-controller.sys          Thu Oct 29 22:46:54 2015 (5632DA1E)
DevAuthE.sys                Thu Oct 29 22:47:14 2015 (5632DA32)
xboxgip.sys                 Thu Oct 29 22:47:16 2015 (5632DA34)
nvlddmkm.sys                Wed Dec 16 09:03:30 2015 (56716F32)
BEDaisy.sys                 Mon Feb  8 14:24:17 2016 (56B8EB61)
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=asahci64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
http://www.carrona.org/drivers/driver.php?id=vrtaucbl.sys
http://www.carrona.org/drivers/driver.php?id=dtlitescsibus.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
dc1-controller.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DevAuthE.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
xboxgip.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=BEDaisy.sys


 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Voridian

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Posted 02 March 2016 - 02:36 AM

Hey mate, thanks for the reply. Just to clarify the BSOD was a one off type thing not a constant issue so id rather not uninstall programs i use almost every day (Daemon tools and Virtual Audio Cable). As far as the bios update, i was looking around a while ago to see if i should update the drivers but from what i read it can break things really badly, so im not sure if i should do it.

 

The main issue is not so much that the bsod happened but that my computer takes a long time to boot up now. It used to take about 3 minutes now it takes 10, i also noticed that i have 1gb of ram missing, taskman tells me im using 4gb but according to resource manager im only using 3 and on top of that my disk usage jumps to 100% for no reason.



#4 usasma

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Posted 02 March 2016 - 08:30 AM

It's your choice to do what you want with my suggestions.

My suggestions are based on my experiences w/BSOD troubleshooting over the last 10 years or so.

 

Most BIOS update information that you find is from W7 and earlier - and that just doesn't apply to today's OS's (W8/8.1/10)

The current OS's communicate with the BIOS/UEFI more than W7 and earlier - and problems with those communications can cause other problems with your system.

Unfortunately, these sort of issues are more difficult to diagnose - as they tend to resemble hardware problems more often than not (which leads you on a wild goose chase while trying to fix them).

 

The reports show that you have two 4gB ram sticks, and that all 8 gB are recognized in the systeminfo.txt report

As for what's being used, you'll have to familiarize yourself with the different type of memory that each utility displays.

Taskman...Processes tab shows "Total physical memory reserved by individual processes"

Taskman...Performance tab shows memory "In use", along with "Committed", "Cached", "Paged Pool" and "non-Paged Pool"

Resource monitor shows "used physical memory" - which may/may not be the same as "In use"

It also shows "Committed", "Working Set", "Shareable" and "Private"

 

In the olden days we used to guess that the missing "memory" was the address' that were reserved for hardware devices (such as video).
But that was related to the 4gB RAM limit of 32 bit OS's - so it may/may not be significant in this situation (depending on which memory stats you're looking at)

 

As for the slow boot and as for what's actually doing it, the easiest thing to try would be a "clean" boot.

If the problem goes away when using a clean boot, then the problem is with one of the things that was disabled when you setup the clean boot.

Here's a link on how to do it:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows


Edited by usasma, 02 March 2016 - 08:31 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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