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PC knocking wifi out?


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3 replies to this topic

#1 sharkstertheshark

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Posted 01 March 2016 - 10:00 AM

Hello, I am having so very bizarre Wi-fi problems. The ISP knows of this problem but has been out several times and it is still not fixed and I have started to look at my machine. Whenever I get onto my PC, the two blue lights are knocked out and I am connected but without internet, sometimes after a short while ill have my internet back again. During this time I can connect via phone to local wifi but PC is still a no. I have troubleshot and it is saying I am missing Windows Socket Protocols. Could I get some here?


Edited by sharkstertheshark, 01 March 2016 - 10:01 AM.


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#2 JohnC_21

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Posted 01 March 2016 - 10:57 AM

There are know problems with Wifi and Windows 10. 

 

You can try resetting Winsock and TCP/IP. It may or may not help. 

 

Open an elevated command prompt. Press the Windows key + X. cmd as admin

 

type

netsh winsock reset
netsh int ip C:\resetlog.txt

Reboot and see if that helps.

 

What is the make and model of the computer? Was this an upgrade from a previous OS like Windows 7 or 8?

 

If not, right click your wireless adapter in Device Manager. Select Properties. Under the Details tab select Hardware IDs in the dropdown box. Copy and post the first line.



#3 sharkstertheshark

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Posted 02 March 2016 - 10:02 AM

There are know problems with Wifi and Windows 10. 

 

You can try resetting Winsock and TCP/IP. It may or may not help. 

 

Open an elevated command prompt. Press the Windows key + X. cmd as admin

 

type

netsh winsock reset
netsh int ip C:\resetlog.txt

Reboot and see if that helps.

 

What is the make and model of the computer? Was this an upgrade from a previous OS like Windows 7 or 8?

 

If not, right click your wireless adapter in Device Manager. Select Properties. Under the Details tab select Hardware IDs in the dropdown box. Copy and post the first line.

 

I did that and rebooted and that did the trick.  I switched to 10 from 8 and there has been severe wifi problems with it ever since.



#4 Niweg

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Posted 02 March 2016 - 10:56 AM

 I have a 2 month old Dell laptop that has an Intel wireless AC 3160 WiFi adapter that was having similar problems.  Then yesterday I found out that Dell had posted an updated driver on its site.  I downloaded the driver and installed it, and so far it seems to've resolved the problem I was having.  YMMV.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.





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