Your UEFI/BIOS (version F.34) dates from 2015. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. This is just in case there has been a recent update.
Only 3 Windows Update hotfixes installed. Most build 10586 (TH2/1511) systems have more than this. Please visit Windows Update and get ALL available Windows Updates.
Lot's of Windows Update failures in the WER section of the MSINFO32 report.
There's an unknown USB device in Device Manager:
Unknown USB Device (Device Descriptor Request Failed) USB\VID_0000&PID_0002\5&240B7E71&0&2 This device is working properly.
Please unplug all USB devices and see if you can identify the problem (there are likely some USB devices built into the system that you can't remove).
Let us know and we'll move on from there.
Beyond that, there's not many other issues visible in the reports.
Could you describe what problems you're having in a bit more detail?
We may be able to see a bit more with this report:
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: http://support.microsoft.com/kb/2028504
While waiting for a reply, please monitor your temps with this free utility: http://www.cpuid.com/softwares/hwmonitor.html
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able. - John
(my website: http://www.carrona.org/
)**If you need a more detailed explanation, please ask for it. I have the Knack
. ** If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.
<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.