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serious malware effection


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3 replies to this topic

#1 firezai

firezai

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Posted 29 February 2016 - 02:52 PM

today i was preparing to reinstall my laptop with windows 8 and after that i update it in windows update and suddenly error pops up

i will attact the screen shot

 

 

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#2 olgun52

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Posted 29 February 2016 - 04:03 PM

Hello firezai and Welcome to the BleepingComputer. :welcome:  
 
My name is Yılmaz and I'll help you with the cleanup of malware from your computer.

Before we move on, please read the following points carefully.

  • Please complete all steps in the specified order.
  • Even if tools don't find malware, I want you to post the logfiles anyway.
  • Please copy and paste the logfiles directly into your posts. Please do not attach them unless you are instructed to do so.
  • Read the instructions carefully. If you have problems, stop what you  were doing and describe the problems you encountered as precisely as  you can.
  • Don't install or uninstall software during the cleanup unless you are told to do so.
  • Ensure your external and/or USB drives are inserted during always the scan.
  • If you can't answer for the next few days, please let me know. If  you haven't answered within 5 days, I am assuming that you don't need  help anymore and your topic will be closed.
  • I can not guarantee that we will find and be able to remove all  malware. The cleaning process is not instant. Please continue to review  my answers until I tell you that your computer is clean
  • Please reply to this thread. Do not start a new topic
  • As my first language is not English, please do not use slang or idioms. It could be hard for me to understand.
  • Please open as administrator  the computer. How is open as administrator  the computer?
  • Disable your AntiVirus and AntiSpyware applications, as they will  interfere with our tools and the removal. If you are unsure how to do  this, please refer to get help here

Thanks
   
I am currently reviewing your log.I will be back with a fix for your problem as soon as possible.Please be patient with me during this time.
 
Sincerely
:hello:
 
============================================================================================================================
Probable rootkit activity detected ''No'' Okay ?
MalwareBytes Antirootkit software Close
===========================================

Windows Firewall is enabled.

Please Close.


Best regards
 
paypal.gif
If you wish to show appreciation and support me personally fighting against malware, then you can consider a donation. Thank you. :thumbup2:
Malware fix forum
If I don't reply within 24 hours please PM me!

 


 


#3 olgun52

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Posted 01 March 2016 - 07:35 PM

Hello,

Are you still with me ?


Best regards
 
paypal.gif
If you wish to show appreciation and support me personally fighting against malware, then you can consider a donation. Thank you. :thumbup2:
Malware fix forum
If I don't reply within 24 hours please PM me!

 


 


#4 olgun52

olgun52

  • Malware Response Team
  • 3,781 posts
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  • Local time:12:43 PM

Posted 07 March 2016 - 05:06 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

Best regards
 
paypal.gif
If you wish to show appreciation and support me personally fighting against malware, then you can consider a donation. Thank you. :thumbup2:
Malware fix forum
If I don't reply within 24 hours please PM me!

 


 





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