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Running low on space, suspecting the worst


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18 replies to this topic

#16 waifi

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Posted 17 March 2016 - 10:00 PM

Malwarebytes Anti-Malware

www.malwarebytes.org
 
Scan Date: 3/17/2016
Scan Time: 9:04 PM
Logfile: mw_scn_03102016.txt
Administrator: Yes
 
Version: 2.2.0.1024
Malware Database: v2016.03.17.05
Rootkit Database: v2016.03.12.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Cookie
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 416365
Time Elapsed: 51 min, 15 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


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#17 Jo*

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Posted 18 March 2016 - 06:37 AM

Hello again,

:step1: We need to download Temp File Cleaner (TFC) by OldTimer:
  • Please download TFC.exe by Oldtimer at one of the two links: Link 1 Link 2
  • Save and close all running applications
  • Double-click on TFC.exe to run the program
  • Click on Start to begin the cleaning process note: this program may close running applications, make your screen disappear temporarily, or require a reboot of your PC - this is normal and part of the cleanup
  • When the scan is complete, if you were not asked to reboot the computer, please do so now
More Information can be found about the tool here:
http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/



***


:step2: Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
- Kaspersky Lab report: Evaluating the threat level of software vulnerabilities
- Microsoft: Unprecedented Wave of Java Exploitation
- Ghosts of Java Haunt Users

Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 8 and save it to your desktop.
  • Under "Java Platform, Standard Edition"...click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select (click on) the download link for your operating system (Windows x86 Offline: jre-8u66-windows-i586.exe or Windows x64: jre-8u66-windows-x64.exe) and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to StartBtn.gif > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7/8 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-8u66-windows-i586.exe (or jre-8u66-windows-x64.exe for 64-bit) to install the newest version.
  • If using Windows 7/8 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered any unwanted software or toolbars during installation, just uncheck the box before continuing unless you want it. The McAfee Security Scan Plus may be installed unless you uncheck the McAfee installation box when updating Java.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version. However, be aware that the Java updater prompts you to make Yahoo Search your browser's default search engine and home page...the option is pre-checked.


***


:step3: ESET Online Scanner
  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that here.
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.
Open the scan log and copy and paste the content to your next reply.
 

***


:step4: How the computer is running now?


***


Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#18 waifi

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Posted 21 March 2016 - 09:15 PM

No threats were found!



#19 Jo*

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Posted 22 March 2016 - 07:57 AM

Your remaining issues are not malware related, if you need still help, please start a new topic at our MS Windows forum section.

===================================


***


It Appears That Your Pc Is Now Clean!


***


Clean up:


***


Right-click AdwCleaner.exe and select Run As Administrator.
  • Click on the Uninstall button.
  • A window will open, press the Confirm button.
  • AdwCleaner will uninstall now.

***


Clean up with delfix:
  • please download delfix to your desktop.
  • Close all other programms and start delfix.
  • Please check all the boxes and run the tool.
  • delfix will now delete all found traces of our removal process

***


Delete the log files our tools created; they are located at your desktop or at the
"c:\users\{.......}\Downloads" folder.
Highlight them, and press the del or delete key on the keyboard.
You can browse to the location of the file or folder using either My Computer or Windows Explorer.


***


Here are some Preventive tips to reduce the potential for spyware infection in the future

:step1: Browse more secure :step2: Make sure you keep your Windows OS current.
  • Windows XP users can visit Windows update regularly to download and install any critical updates and service packs.
  • Windows Vista / 7 / 8 users can update via
    Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane).
:step3: Avoid P2P
  • If you think you're using a "safe" P2P program, only the program is safe, not the data.
  • You will share files from unsafe sources, and these may be infected.
  • Some bad guys use P2P filesharing as an important chanel to spread their wares.
:step4: Use only one anti-virus software and keep it up-to-date.

:step5: Firewall
Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

:step6: Backup regularly
You never know when your PC will become unstable or become so infected that you can't recover it.

:step7: Use Strong passwords!

:step8: Email attachments
Do not open any unknown email attachments, which you received without asking for it!


Extra note:
Keep your Browser, Java, pdf Reader and Adobe Flash Up to Date.
And you could install Malwarebytes Anti-Exploit to run alongside your traditional anti-virus or anti-malware products.

Make sure your programs are up to date - because older versions may contain Security Leaks.

Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.





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