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BSOD with hal.dll error code 0x133


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#1 User1412

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Posted 29 February 2016 - 10:45 AM

I'm currently using ASUS n550JK laptop (please find attachment for more info)

 

During gaming, I got the BSOD with DPC_WATCHDOG_VIOLATION

 

Please help

 

Thanks.

 

Attached Files



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#2 usasma

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Posted 01 March 2016 - 08:45 AM

Your UEFI/BIOS (version N550JK.204) dates from 2014.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  There are many Windows Update failures in the WER section of the MSINFO32 report.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).

 

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration):  New link (15 Aug 2012):  http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:  http://www.disc-tools.com/download/sptd
Manual procedure here:  http://daemonpro-help.com/en/problems_and_solutions/registry_and_sptd_problems.html

NOTE:  The uninstaller may not find the SPTD.sys driver.  Don't worry about it, just let us know in your post.

 

Please download the latest, W8 compatible nVidia video driver version for your system from the Asus website and install it

 

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

Analysis:
The following is for informational purposes only.
**************************Mon Feb 29 09:52:59.478 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\030116-21750-01.dmp]
Windows 8.1 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.18185.amd64fre.winblue_ltsb.151230-0600
System Uptime: 1 days 12:23:11.172
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1b8082 )
BugCheck 133, {1, 1e00, 0, 0}
BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x133_ISR_nvlddmkm!Unknown_Function
CPUID:        "Intel® Core™ i7-4710HQ CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2494
  BIOS Version                  N550JK.204
  BIOS Release Date             01/23/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  N550JK
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
Any drivers in RED should be updated or removed from your system. And should have been discussed in the body of my post.
**************************Mon Feb 29 09:52:59.478 2016 (UTC - 5:00)**************************
SSPORT.sys                  Thu Aug 11 19:07:32 2005 (42FBDA34)
ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
npf.sys                     Thu Feb 28 20:31:24 2013 (513004EC)
atkwmiacpi64.sys            Tue Jul  2 04:35:32 2013 (51D290D4)
RtsUVStor.sys               Tue Jul  9 02:33:53 2013 (51DBAED1)
plctrl.sys                  Wed Jul 10 23:23:44 2013 (51DE2540)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
Rt630x64.sys                Thu Aug 15 02:23:59 2013 (520C73FF)
TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
AsHIDSwitch64.sys           Mon Oct  7 21:45:17 2013 (525363AD)
igdkmd64.sys                Wed Nov 13 10:26:34 2013 (52839A2A)
semav6msr64.sys             Fri Jan 24 14:22:40 2014 (52E2BD80)
RTKVHD64.sys                Tue May 20 06:25:48 2014 (537B2DAC)
VMNET.SYS                   Sun Jul 27 09:30:27 2014 (53D4FEF3)
vmnetadapter.sys            Sun Jul 27 09:30:30 2014 (53D4FEF6)
vmnetbridge.sys             Sun Jul 27 09:30:32 2014 (53D4FEF8)
vmci.sys                    Thu Sep  4 22:11:32 2014 (54091BD4)
vsock.sys                   Thu Sep  4 22:12:05 2014 (54091BF5)
SeLow_x64.sys               Mon Nov 17 08:21:50 2014 (5469F66E)
Neo_VPN2.sys                Mon Nov 17 08:22:07 2014 (5469F67F)
btmhsf.sys                  Wed Nov 26 09:43:29 2014 (5475E711)
ibtusb.sys                  Wed Dec  3 17:24:49 2014 (547F8DB1)
AsusTP.sys                  Tue Jan 13 05:18:32 2015 (54B4F0F8)
dtlitescsibus.sys           Thu Mar 26 22:05:54 2015 (5514BB02)
MBAMSwissArmy.sys           Wed Jul 29 00:26:01 2015 (55B855D9)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
hcmon.sys                   Tue Aug 11 22:27:00 2015 (55CAAEF4)
vmnetuserif.sys             Fri Aug 14 16:43:15 2015 (55CE52E3)
vmx86.sys                   Fri Aug 14 16:56:27 2015 (55CE55FB)
Netwbw02.sys                Sun Aug 23 07:07:35 2015 (55D9A977)
nvlddmkm.sys                Sat Nov 14 00:38:16 2015 (5646C8C8)
VBoxNetLwf.sys              Tue Jan 19 11:40:16 2016 (569E66F0)
VBoxUSBMon.sys              Tue Jan 19 11:40:17 2016 (569E66F1)
VBoxNetAdp6.sys             Tue Jan 19 11:40:17 2016 (569E66F1)
VBoxDrv.sys                 Tue Jan 19 11:40:46 2016 (569E670E)
idmwfp.sys                  Wed Jan 27 11:45:02 2016 (56A8F40E)
aswMonFlt.sys               Tue Feb  2 09:56:21 2016 (56B0C395)
aswRdr2.sys                 Tue Feb  2 09:57:35 2016 (56B0C3DF)
aswRvrt.sys                 Tue Feb  2 09:58:04 2016 (56B0C3FC)
aswSnx.sys                  Tue Feb  2 09:58:11 2016 (56B0C403)
aswHwid.sys                 Tue Feb  2 09:59:03 2016 (56B0C437)
aswStm.sys                  Tue Feb  2 10:26:19 2016 (56B0CA9B)
aswVmm.sys                  Tue Feb  9 15:14:20 2016 (56BA489C)
aswSP.sys                   Thu Feb 18 09:11:12 2016 (56C5D100)
http://www.carrona.org/drivers/driver.php?id=SSPORT.sys
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=npf.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
http://www.carrona.org/drivers/driver.php?id=plctrl.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=semav6msr64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=vsock.sys
http://www.carrona.org/drivers/driver.php?id=SeLow_x64.sys
Neo_VPN2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
http://www.carrona.org/drivers/driver.php?id=dtlitescsibus.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
http://www.carrona.org/drivers/driver.php?id=vmx86.sys
http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetLwf.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp6.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys

 


Edited by usasma, 01 March 2016 - 08:45 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 User1412

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Posted 01 March 2016 - 11:42 AM

Thanks for the reply.

 

I have checked the driver download page from ASUS (https://www.asus.com/us/support/Download/3/529/0/4/YVF7HRbsK0Xt6t2h/45/) and saw no new updates from BIOS section; my VGA driver is almost new from the NVIDIA home page (I think I should consider update the driver)

 

I'm currently checking Windows Update now..

 

Beside DaemonTools and Alcohol %, is there any program support virtual drive and read/write ISO files?

 

Thanks.


Edited by User1412, 01 March 2016 - 11:44 AM.


#4 usasma

usasma

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Posted 01 March 2016 - 06:09 PM

It is not advisable to update laptop video drivers from the nVidia/AMD webpages.

The OEM manufacturer's modify the drivers so that they will work with the hardware on your system (this includes switching software to switch between the integrated graphics and the higher grade graphics cards).

 

I'm not a gamer, so I'm not aware of the latest trends for this software.

The last I heard, Virtual Clone CD was a good program (but that was years ago).


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 User1412

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Posted 03 March 2016 - 05:18 AM

Thanks for your help, usasma

 

My computer runs fine, no more BSOD while gaming, for now.






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