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Can't solve Internet Explorers Start-Up Page


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7 replies to this topic

#1 Sapheran

Sapheran

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Posted 27 February 2016 - 08:51 PM

Hello everyone! Last night I was hit with a terrible wave of Trojan/Hacker viruses. I was able to get everything under control for the most part, but when I was attacked all of my browsers were switched to a 'mystart' default page. I was able to fix Chrome, FF, and Edge by messing around with the Registry and killer programs but I cannot for the life of me get this thing off of IE. Nothing is picking it up. I've used the following programs:

 

JRT

TDSS Killer

Adw Cleaner

CC Cleaner

iExplore

MalwareBytes

Defender

+ Messed around with the registry

 

Nothing, absolutely nothing. I don't ever use IE, but I believe if I don't remove it, there's a chance it can take over my computer again. :(

I'm not professionally experienced with computers, I do my own tech work because it's cheaper-- so anything that can easily get rid of mystart would be lovely. Thanks friends! I hope this is enough info.

 

 



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#2 nasdaq

nasdaq

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  • Local time:05:57 AM

Posted 28 February 2016 - 09:30 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===

Wait for further instructions.

#3 Sapheran

Sapheran
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Posted 28 February 2016 - 04:18 PM

Hello nasdaq! Thank you so much for your help. I really appreciate it!

 

Here is the log:

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:27-02-2016
Ran by Patricia (administrator) on SALLY (28-02-2016 13:10:14)
Running from C:\Users\Patricia\Downloads
Loaded Profiles: Patricia &  (Available Profiles: Patricia)
Platform: Windows 10 Home Version 1511 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser not detected!)
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\Pen\WTabletServiceCon.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Bluetooth\ibtrksrv.exe
(Malwarebytes) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe
(Intel) C:\Program Files\Intel Corporation\Intel WiDi\BrcmSetSecurity.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\Pen\Pen_TabletUser.exe
(Wacom Technology) C:\Program Files\Tablet\Pen\WacomHost.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\Pen\Pen_TouchUser.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\Pen\Pen_Tablet.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Intel Corporation) C:\Windows\System32\igfxEM.exe
(Intel Corporation) C:\Windows\System32\igfxHK.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
() C:\Windows\System32\igfxTray.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Dell Inc.) C:\Program Files\Dell\QuickSet\quickset.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
() C:\Program Files (x86)\RocketDock\RocketDock.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Valve Corporation) C:\Program Files (x86)\Steam\Steam.exe
(CyberLink Corp.) C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Valve Corporation) C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
(Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
(Valve Corporation) C:\Program Files (x86)\Common Files\Steam\SteamService.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MSASCui.exe
(Dell Inc.) C:\Program Files (x86)\Dell Customer Connect\DCCService.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe
(Dell Inc.) C:\Program Files (x86)\Dell Update\DellUpService.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
(Malwarebytes) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Dell Inc.) C:\Program Files (x86)\Dell Update\DellUpTray.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Apple Inc.) C:\Program Files\iTunes\iTunes.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
(Dell Inc.) C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVault.exe
() C:\Program Files\WindowsApps\Microsoft.Messaging_2.13.20000.0_x86__8wekyb3d8bbwe\SkypeHost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\wbem\WmiPrvSE.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
 
==================== Registry (Whitelisted) ===========================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [8510680 2015-07-23] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1394392 2015-07-23] (Realtek Semiconductor)
HKLM\...\Run: [IgfxTray] => C:\WINDOWS\system32\igfxtray.exe [402344 2015-12-19] ()
HKLM\...\Run: [QuickSet] => c:\Program Files\Dell\QuickSet\QuickSet.exe [3760456 2013-04-23] (Dell Inc.)
HKLM\...\Run: [IAStorIcon] => C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [287592 2013-08-30] (Intel Corporation)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [170256 2015-10-16] (Apple Inc.)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2985712 2013-06-04] (Synaptics Incorporated)
HKLM-x32\...\Run: [RemoteControl10] => C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe [102928 2012-10-23] (CyberLink Corp.)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [60688 2015-10-13] (Apple Inc.)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [594992 2016-01-29] (Oracle Corporation)
HKLM\...\Policies\Explorer: [HideSCAHealth] 1
HKU\S-1-5-21-322962272-4120287805-2598749939-1001\...\Run: [RocketDock] => C:\Program Files (x86)\RocketDock\RocketDock.exe [495616 2007-09-02] ()
HKU\S-1-5-21-322962272-4120287805-2598749939-1001\...\Run: [Steam] => C:\Program Files (x86)\Steam\steam.exe [3014224 2016-02-04] (Valve Corporation)
HKU\S-1-5-21-322962272-4120287805-2598749939-1001\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [8641240 2016-02-12] (Piriform Ltd)
HKU\S-1-5-21-322962272-4120287805-2598749939-1001\...\RunOnce: [Uninstall C:\Users\Patricia\AppData\Local\Microsoft\OneDrive\17.3.6281.1202_1\amd64] => C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Patricia\AppData\Local\Microsoft\OneDrive\17.3.6281.1202_1\amd64"
HKU\S-1-5-21-322962272-4120287805-2598749939-1001\...\Policies\Explorer: [HideSCAHealth] 1
HKU\S-1-5-21-322962272-4120287805-2598749939-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\Run: [RocketDock] => C:\Program Files (x86)\RocketDock\RocketDock.exe [495616 2007-09-02] ()
HKU\S-1-5-21-322962272-4120287805-2598749939-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\Run: [Steam] => C:\Program Files (x86)\Steam\steam.exe [3014224 2016-02-04] (Valve Corporation)
HKU\S-1-5-21-322962272-4120287805-2598749939-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [8641240 2016-02-12] (Piriform Ltd)
HKU\S-1-5-21-322962272-4120287805-2598749939-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\RunOnce: [Uninstall C:\Users\Patricia\AppData\Local\Microsoft\OneDrive\17.3.6281.1202_1\amd64] => C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Patricia\AppData\Local\Microsoft\OneDrive\17.3.6281.1202_1\amd64"
HKU\S-1-5-21-322962272-4120287805-2598749939-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\Policies\Explorer: [HideSCAHealth] 1
ShellIconOverlayIdentifiers: [DBARFileBackuped] -> {831cebdd-6baf-4432-be76-9e0989c14aef} => C:\WINDOWS\system32\mscoree.dll [2015-10-29] (Microsoft Corporation)
ShellIconOverlayIdentifiers: [DBARFileNotBackuped] -> {275e4fd7-21ef-45cf-a836-832e5d2cc1b3} => C:\WINDOWS\system32\mscoree.dll [2015-10-29] (Microsoft Corporation)
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
Winsock: Catalog5-x64 07 C:\Windows\system32\wlidnsp.dll [66048 2015-10-29] (Microsoft Corporation)
Winsock: Catalog5-x64 08 C:\Windows\system32\wlidnsp.dll [66048 2015-10-29] (Microsoft Corporation)
Hosts: Hosts file not detected in the default directory
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
Tcpip\Parameters: [NameServer] 8.8.8.8,8.8.8.4
Tcpip\..\Interfaces\{ad3fde15-3f93-4b35-9d6e-6803a455e056}: [DhcpNameServer] 172.20.10.1
Tcpip\..\Interfaces\{ee06e46b-b665-4cfd-a1c6-2f4da29b1d5d}: [DhcpNameServer] 192.168.1.1
 
Internet Explorer:
==================
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-322962272-4120287805-2598749939-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-322962272-4120287805-2598749939-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-322962272-4120287805-2598749939-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://dell13.msn.com/?pc=DCJB
HKU\S-1-5-21-322962272-4120287805-2598749939-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://dell13.msn.com/?pc=DCJB
URLSearchHook: HKU\S-1-5-21-322962272-4120287805-2598749939-1001 - (No Name) - {0633EE93-D776-472f-A0FF-E1416B8B2E3D} - No File
URLSearchHook: HKU\S-1-5-21-322962272-4120287805-2598749939-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 - (No Name) - {0633EE93-D776-472f-A0FF-E1416B8B2E3D} - No File
SearchScopes: HKLM -> DefaultScope value is missing
SearchScopes: HKLM-x32 -> DefaultScope {DB3B80C0-8717-47AD-A81F-78886573C257} URL = 
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_73\bin\ssv.dll [2016-02-07] (Oracle Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_73\bin\jp2ssv.dll [2016-02-07] (Oracle Corporation)
BHO-x32: Adblock Plus for IE Browser Helper Object -> {FFCB3198-32F3-4E8B-9539-4324694ED664} -> C:\Program Files\Adblock Plus for IE\AdblockPlus32.dll [2015-02-25] (Eyeo GmbH)
 
FireFox:
========
FF ProfilePath: C:\Users\Patricia\AppData\Roaming\Mozilla\Firefox\Profiles\c61lnvl4.default
FF DefaultSearchEngine: Google
FF DefaultSearchEngine.US: Google
FF Homepage: hxxp://www.google.com/
FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_20_0_0_306.dll [2016-02-10] ()
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.41212.0\npctrl.dll [2015-12-11] ( Microsoft Corporation)
FF Plugin: @unity3d.com/UnityPlayer64,version=1.0 -> C:\Program Files\Unity\WebPlayer64\loader-x64\npUnity3D64.dll [2015-09-05] (Unity Technologies ApS)
FF Plugin: @wacom.com/wtPlugin,version=2.1.0.3 -> C:\Program Files\TabletPlugins\npWacomTabletPlugin.dll [2012-12-24] (Wacom)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_20_0_0_306.dll [2016-02-10] ()
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\WINDOWS\SysWOW64\Adobe\Director\np32dsw_1221171.dll [2015-10-19] (Adobe Systems, Inc.)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2015-10-08] ()
FF Plugin-x32: @java.com/DTPlugin,version=11.73.2 -> C:\Program Files (x86)\Java\jre1.8.0_73\bin\dtplugin\npDeployJava1.dll [2016-02-07] (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.73.2 -> C:\Program Files (x86)\Java\jre1.8.0_73\bin\plugin2\npjp2.dll [2016-02-07] (Oracle Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.41212.0\npctrl.dll [2015-12-11] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3528.0331 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2014-03-31] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.29.5\npGoogleUpdate3.dll [2016-02-09] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.29.5\npGoogleUpdate3.dll [2016-02-09] (Google Inc.)
FF Plugin-x32: @virtools.com/3DviaPlayer -> C:\Program Files (x86)\Virtools\3D Life Player\npvirtools.dll [2012-04-05] (Dassault Systèmes)
FF Plugin-x32: @wacom.com/wtPlugin,version=2.1.0.3 -> C:\Program Files (x86)\TabletPlugins\npWacomTabletPlugin.dll [2012-12-24] (Wacom)
FF Plugin HKU\S-1-5-21-322962272-4120287805-2598749939-1001: @soe.sony.com/installer,version=1.0.3 -> C:\Users\Patricia\AppData\LocalLow\Sony Online Entertainment\npsoe.dll [2012-03-19] ()
FF Plugin HKU\S-1-5-21-322962272-4120287805-2598749939-1001: @the9.com/installer,version=1.0.3 -> C:\Users\Patricia\AppData\LocalLow\The9 Limited\npth9.dll [No File]
FF Plugin HKU\S-1-5-21-322962272-4120287805-2598749939-1001: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Patricia\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll [2015-08-04] (Unity Technologies ApS)
FF Plugin HKU\S-1-5-21-322962272-4120287805-2598749939-1001: wacom.com/WacomTabletPlugin -> C:\Program Files\TabletPlugins\npWacomTabletPlugin.dll [2012-12-24] (Wacom)
FF Plugin HKU\S-1-5-21-322962272-4120287805-2598749939-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0: @soe.sony.com/installer,version=1.0.3 -> C:\Users\Patricia\AppData\LocalLow\Sony Online Entertainment\npsoe.dll [2012-03-19] ()
FF Plugin HKU\S-1-5-21-322962272-4120287805-2598749939-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0: @the9.com/installer,version=1.0.3 -> C:\Users\Patricia\AppData\LocalLow\The9 Limited\npth9.dll [No File]
FF Plugin HKU\S-1-5-21-322962272-4120287805-2598749939-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Patricia\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll [2015-08-04] (Unity Technologies ApS)
FF Plugin HKU\S-1-5-21-322962272-4120287805-2598749939-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0: wacom.com/WacomTabletPlugin -> C:\Program Files\TabletPlugins\npWacomTabletPlugin.dll [2012-12-24] (Wacom)
FF Extension: Adblock Plus - C:\Users\Patricia\AppData\Roaming\Mozilla\Firefox\Profiles\c61lnvl4.default\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2016-02-24]
FF HKLM-x32\...\Thunderbird\Extensions: [msktbird@mcafee.com] - C:\Program Files\McAfee\MSK => not found
FF ExtraCheck: C:\Program Files (x86)\mozilla firefox\firefox.cfg [2013-12-25] <==== ATTENTION
 
Chrome: 
=======
CHR StartupUrls: Default -> "hxxp://www.google.com/"
CHR Profile: C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-02-04]
CHR Extension: (Google Drive) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-10-21]
CHR Extension: (YouTube) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-09-28]
CHR Extension: (Adblock Plus) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2016-02-08]
CHR Extension: (Google Search) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-10-27]
CHR Extension: (Google Docs Offline) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2015-11-23]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-07-22]
CHR Extension: (ScriptSafe) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Default\Extensions\oiigbmnaadbkfbmpbfijlflahbdbdgdf [2014-05-20]
CHR Extension: (Gmail) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-03-29]
CHR Profile: C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 3
CHR Profile: C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 4
CHR Extension: (Google Slides) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-12-30]
CHR Extension: (Google Docs) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\aohghmighlieiainnegkcijnfilokake [2015-12-30]
CHR Extension: (Google Drive) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-12-30]
CHR Extension: (YouTube) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-12-30]
CHR Extension: (Adblock Plus) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2016-02-22]
CHR Extension: (Google Search) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-12-30]
CHR Extension: (Google Sheets) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-12-30]
CHR Extension: (Google Docs Offline) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-01-03]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-12-30]
CHR Extension: (ScriptSafe) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\oiigbmnaadbkfbmpbfijlflahbdbdgdf [2015-12-30]
CHR Extension: (Gmail) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-12-30]
CHR Profile: C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 5
CHR Extension: (Google Slides) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2016-02-27]
CHR Extension: (Google Docs) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\aohghmighlieiainnegkcijnfilokake [2016-02-27]
CHR Extension: (Google Drive) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\apdfllckaahabafndbhieahigkjlhalf [2016-02-27]
CHR Extension: (YouTube) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2016-02-27]
CHR Extension: (Adblock Plus) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2016-02-27]
CHR Extension: (Google Search) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2016-02-27]
CHR Extension: (Google Sheets) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2016-02-27]
CHR Extension: (Google Docs Offline) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-02-27]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-02-27]
CHR Extension: (ScriptSafe) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\oiigbmnaadbkfbmpbfijlflahbdbdgdf [2016-02-27]
CHR Extension: (Gmail) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2016-02-27]
CHR Profile: C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 6
CHR Extension: (Google Slides) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 6\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2016-02-27]
CHR Extension: (Google Docs) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 6\Extensions\aohghmighlieiainnegkcijnfilokake [2016-02-27]
CHR Extension: (Google Drive) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 6\Extensions\apdfllckaahabafndbhieahigkjlhalf [2016-02-27]
CHR Extension: (YouTube) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 6\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2016-02-27]
CHR Extension: (Adblock Plus) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 6\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2016-02-27]
CHR Extension: (Google Search) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 6\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2016-02-27]
CHR Extension: (Google Sheets) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 6\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2016-02-27]
CHR Extension: (Google Docs Offline) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 6\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-02-27]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 6\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-02-27]
CHR Extension: (ScriptSafe) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 6\Extensions\oiigbmnaadbkfbmpbfijlflahbdbdgdf [2016-02-27]
CHR Extension: (Gmail) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 6\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2016-02-27]
CHR Profile: C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 7
CHR Extension: (Google Slides) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2016-02-27]
CHR Extension: (Google Docs) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\aohghmighlieiainnegkcijnfilokake [2016-02-27]
CHR Extension: (Google Drive) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\apdfllckaahabafndbhieahigkjlhalf [2016-02-27]
CHR Extension: (YouTube) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2016-02-27]
CHR Extension: (Adblock Plus) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2016-02-27]
CHR Extension: (Google Search) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2016-02-27]
CHR Extension: (Google Sheets) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2016-02-27]
CHR Extension: (Google Docs Offline) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-02-27]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-02-27]
CHR Extension: (ScriptSafe) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\oiigbmnaadbkfbmpbfijlflahbdbdgdf [2016-02-27]
CHR Extension: (Gmail) - C:\Users\Patricia\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2016-02-27]
 
==================== Services (Whitelisted) ========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77104 2015-10-07] (Apple Inc.)
R2 BrcmSetSecurity; C:\Program Files\Intel Corporation\Intel WiDi\BrcmSetSecurity.exe [101536 2013-04-16] (Intel)
R2 Dell Customer Connect; C:\Program Files (x86)\Dell Customer Connect\DCCService.exe [137968 2015-09-22] (Dell Inc.)
R2 DellDataVault; C:\Program Files\Dell\DellDataVault\DellDataVault.exe [2574168 2015-09-11] (Dell Inc.)
R2 DellDataVaultWiz; C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe [201560 2015-09-11] (Dell Inc.)
R2 DellUpdate; C:\Program Files (x86)\Dell Update\DellUpService.exe [237272 2015-08-27] (Dell Inc.)
S3 FLEXnet Licensing Service; C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe [651720 2014-09-04] (Macrovision Europe Ltd.) [File not signed]
R2 IAStorDataMgrSvc; C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [15720 2013-08-30] (Intel Corporation)
R2 igfxCUIService2.0.0.0; C:\Windows\system32\igfxCUIService.exe [373160 2015-12-19] (Intel Corporation)
R2 Intel® Capability Licensing Service Interface; c:\Program Files\Intel\iCLS Client\HeciServer.exe [733696 2013-05-11] (Intel® Corporation) [File not signed]
S3 Intel® Capability Licensing Service TCP IP Interface; c:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [822232 2013-05-11] (Intel® Corporation)
R2 Intel® ME Service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [131544 2013-06-01] (Intel Corporation)
R2 Intel® Wireless Bluetooth® 4.0 Radio Management; C:\Program Files (x86)\Intel\Bluetooth\ibtrksrv.exe [156616 2013-06-26] (Intel Corporation)
S3 iumsvc; c:\Program Files (x86)\Intel\Intel® Update Manager\bin\iumsvc.exe [178312 2015-09-25] (Intel Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [169432 2013-06-01] (Intel Corporation)
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1513784 2015-10-05] (Malwarebytes)
S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [1135416 2015-10-05] (Malwarebytes)
S4 RichVideo; C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe [254512 2012-04-24] ()
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [298200 2015-07-23] (Realtek Semiconductor)
R2 SupportAssistAgent; C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe [21160 2015-09-30] (Dell Inc.)
R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [364464 2015-10-29] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [24864 2015-10-29] (Microsoft Corporation)
R2 WTabletServiceCon; C:\Program Files\Tablet\Pen\WTabletServiceCon.exe [627992 2014-01-13] (Wacom Technology, Corp.)
 
===================== Drivers (Whitelisted) ==========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [92536 2012-06-25] (CyberLink)
R3 DDDriver; C:\Windows\system32\drivers\DDDriver64Dcsa.sys [23760 2015-02-26] (Dell Computer Corporation)
R3 DellProf; C:\Windows\system32\drivers\DellProf.sys [24240 2015-05-22] (Dell Computer Corporation)
R3 DellRbtn; C:\Windows\System32\drivers\DellRbtn.sys [10752 2013-01-24] (OSR Open Systems Resources, Inc.)
R3 ibtusb; C:\Windows\system32\DRIVERS\ibtusb.sys [263952 2015-12-17] (Intel Corporation)
R3 MBAMProtector; C:\WINDOWS\system32\drivers\mbam.sys [25816 2015-10-05] (Malwarebytes)
R3 MBAMSwissArmy; C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys [192216 2016-02-28] (Malwarebytes)
S3 MBAMWebAccessControl; C:\WINDOWS\system32\drivers\mwac.sys [64216 2015-10-05] (Malwarebytes Corporation)
R3 MEIx64; C:\Windows\system32\DRIVERS\TeeDriverx64.sys [99288 2013-12-19] (Intel Corporation)
R3 NETwNb64; C:\Windows\System32\drivers\Netwbw02.sys [3485696 2015-10-29] (Intel Corporation)
R3 rt640x64; C:\Windows\System32\drivers\rt640x64.sys [896744 2015-12-17] (Realtek                                            )
R3 RTSPER; C:\Windows\system32\DRIVERS\RtsPer.sys [450632 2013-02-22] (RTS Corporation)
S3 SmbDrv; C:\Windows\System32\drivers\Smb_driver_AMDASF.sys [29424 2013-06-04] (Synaptics Incorporated)
R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [33008 2013-06-04] (Synaptics Incorporated)
R3 usb3Hub; C:\Windows\System32\drivers\usb3Hub.sys [207768 2013-04-16] (Windows ® Win 7 DDK provider)
S0 WdBoot; C:\Windows\System32\drivers\WdBoot.sys [44568 2015-10-29] (Microsoft Corporation)
R0 WdFilter; C:\Windows\System32\drivers\WdFilter.sys [293216 2015-10-29] (Microsoft Corporation)
R3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [118112 2015-10-29] (Microsoft Corporation)
S3 PCDSRVC{3B54B31B-D06B6431-06020200}_0; \??\c:\program files\dell\supportassist\pcdsrvc_x64.pkms [X]
 
==================== NetSvcs (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
 
==================== One Month Created files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2016-02-28 13:10 - 2016-02-28 13:11 - 00030637 _____ C:\Users\Patricia\Downloads\FRST.txt
2016-02-28 13:10 - 2016-02-28 13:10 - 00000000 ____D C:\FRST
2016-02-28 13:08 - 2016-02-28 13:09 - 02371072 _____ (Farbar) C:\Users\Patricia\Downloads\FRST64.exe
2016-02-28 01:02 - 2016-02-28 01:03 - 00269692 _____ C:\TDSSKiller.3.1.0.9_28.02.2016_01.02.04_log.txt
2016-02-28 00:56 - 2016-02-28 00:57 - 00008502 _____ C:\TDSSKiller.3.1.0.9_28.02.2016_00.56.57_log.txt
2016-02-28 00:08 - 2016-02-28 00:08 - 01107912 _____ (Bleeping Computer, LLC) C:\Users\Patricia\Downloads\iExplore64.exe
2016-02-27 16:55 - 2016-02-27 16:55 - 01609216 _____ (Malwarebytes) C:\Users\Patricia\Downloads\JRT.exe
2016-02-27 16:42 - 2016-02-27 16:48 - 00527122 _____ C:\TDSSKiller.3.1.0.9_27.02.2016_16.42.00_log.txt
2016-02-27 16:40 - 2016-02-27 16:41 - 04727984 _____ (Kaspersky Lab ZAO) C:\Users\Patricia\Downloads\tdsskiller.exe
2016-02-27 16:33 - 2016-02-27 16:34 - 02032072 _____ (Bleeping Computer, LLC) C:\Users\Patricia\Downloads\iExplore.exe
2016-02-27 16:16 - 2016-02-27 16:16 - 00000000 ____D C:\Users\Patricia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Google Chrome
2016-02-27 15:08 - 2016-02-28 01:54 - 00000180 _____ C:\WINDOWS\system32\{A6D608F0-0BDE-491A-97AE-5C4B05D86E01}.bat
2016-02-27 14:48 - 2016-02-27 14:48 - 00000214 _____ C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job
2016-02-27 14:47 - 2016-02-27 14:56 - 00000000 ____D C:\WINDOWS\pss
2016-02-27 14:03 - 2016-02-27 14:03 - 00002856 _____ C:\WINDOWS\System32\Tasks\CCleanerSkipUAC
2016-02-27 14:03 - 2016-02-27 14:03 - 00000000 ____D C:\Program Files\CCleaner
2016-02-27 14:02 - 2016-02-27 14:03 - 06837784 _____ (Piriform Ltd) C:\Users\Patricia\Downloads\ccsetup515 (1).exe
2016-02-27 12:55 - 2016-02-27 12:56 - 06837784 _____ (Piriform Ltd) C:\Users\Patricia\Downloads\ccsetup515.exe
2016-02-27 12:53 - 2016-02-28 00:19 - 00000000 ____D C:\AdwCleaner
2016-02-27 12:51 - 2016-02-27 12:51 - 01511936 _____ C:\Users\Patricia\Downloads\AdwCleaner (1).exe
2016-02-27 12:50 - 2016-02-27 12:53 - 01511936 _____ C:\Users\Patricia\Downloads\AdwCleaner.exe
2016-02-27 01:02 - 2016-02-27 01:02 - 00000000 ____D C:\$SysReset
2016-02-27 00:25 - 2016-02-27 00:25 - 00000739 _____ C:\ProgramData\ProgramData - Shortcut.lnk
2016-02-26 23:55 - 2016-02-26 23:55 - 00000000 ____D C:\WINDOWS\system32\nek
2016-02-26 23:35 - 2016-02-26 23:36 - 00000000 ____D C:\Users\Patricia\AppData\Local\Tempfolder
2016-02-26 23:01 - 2016-02-26 23:01 - 00000077 _____ C:\WINDOWS\SysWOW64\L
2016-02-24 16:49 - 2016-02-24 16:50 - 04625483 _____ C:\Users\Patricia\Downloads\mcconnell20e_sample_ch03.pdf
2016-02-15 00:10 - 2016-02-15 00:10 - 00000000 ____D C:\Users\Patricia\Downloads\[#aznmp3] Spirited Away OST [160kbps.2001.07.18][Ripped by suiseniki]
2016-02-15 00:09 - 2016-02-15 00:10 - 70413397 _____ C:\Users\Patricia\Downloads\50794Spirited Away OST [160kbps.2001.07.18].zip
2016-02-12 23:02 - 2016-02-26 23:51 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox
2016-02-09 19:13 - 2016-01-26 21:56 - 21124344 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\shell32.dll
2016-02-09 19:13 - 2016-01-26 21:55 - 05242496 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\windows.storage.dll
2016-02-09 19:13 - 2016-01-26 21:45 - 22564328 _____ (Microsoft Corporation) C:\WINDOWS\system32\shell32.dll
2016-02-09 19:13 - 2016-01-26 21:45 - 06605544 _____ (Microsoft Corporation) C:\WINDOWS\system32\windows.storage.dll
2016-02-09 19:13 - 2016-01-26 21:10 - 22394368 _____ (Microsoft Corporation) C:\WINDOWS\system32\edgehtml.dll
2016-02-09 19:13 - 2016-01-26 21:05 - 19339776 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll
2016-02-09 19:13 - 2016-01-26 21:04 - 09918976 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\twinui.dll
2016-02-09 19:13 - 2016-01-26 20:58 - 11545088 _____ (Microsoft Corporation) C:\WINDOWS\system32\twinui.dll
2016-02-09 19:13 - 2016-01-26 20:55 - 12125696 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll
2016-02-09 19:13 - 2016-01-26 20:54 - 24603136 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll
2016-02-09 19:13 - 2016-01-26 20:48 - 13382656 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll
2016-02-09 19:13 - 2016-01-26 20:38 - 07835648 _____ (Microsoft Corporation) C:\WINDOWS\system32\Chakra.dll
2016-02-09 19:13 - 2016-01-26 20:36 - 02757120 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininet.dll
2016-02-09 19:12 - 2016-01-28 22:57 - 04502352 _____ (Microsoft Corporation) C:\WINDOWS\explorer.exe
2016-02-09 19:12 - 2016-01-28 22:33 - 04064320 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\explorer.exe
2016-02-09 19:12 - 2016-01-26 22:15 - 01557776 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KernelBase.dll
2016-02-09 19:12 - 2016-01-26 22:15 - 01542816 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ntdll.dll
2016-02-09 19:12 - 2016-01-26 22:01 - 07476064 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntoskrnl.exe
2016-02-09 19:12 - 2016-01-26 22:01 - 01997328 _____ (Microsoft Corporation) C:\WINDOWS\system32\KernelBase.dll
2016-02-09 19:12 - 2016-01-26 22:01 - 01819720 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntdll.dll
2016-02-09 19:12 - 2016-01-26 21:59 - 00304752 _____ (Microsoft Corporation) C:\WINDOWS\system32\systemreset.exe
2016-02-09 19:12 - 2016-01-26 21:57 - 02919320 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll
2016-02-09 19:12 - 2016-01-26 21:57 - 01824264 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\combase.dll
2016-02-09 19:12 - 2016-01-26 21:57 - 00820704 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WinTypes.dll
2016-02-09 19:12 - 2016-01-26 21:55 - 00081112 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\OpenWith.exe
2016-02-09 19:12 - 2016-01-26 21:54 - 00295264 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msv1_0.dll
2016-02-09 19:12 - 2016-01-26 21:46 - 02606824 _____ (Microsoft Corporation) C:\WINDOWS\system32\combase.dll
2016-02-09 19:12 - 2016-01-26 21:46 - 01270072 _____ (Microsoft Corporation) C:\WINDOWS\system32\WinTypes.dll
2016-02-09 19:12 - 2016-01-26 21:44 - 00604928 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\cng.sys
2016-02-09 19:12 - 2016-01-26 21:44 - 00085320 _____ (Microsoft Corporation) C:\WINDOWS\system32\OpenWith.exe
2016-02-09 19:12 - 2016-01-26 21:43 - 00359776 _____ (Microsoft Corporation) C:\WINDOWS\system32\msv1_0.dll
2016-02-09 19:12 - 2016-01-26 21:37 - 01998176 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\dxgkrnl.sys
2016-02-09 19:12 - 2016-01-26 21:37 - 00576352 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\dxgmms2.sys
2016-02-09 19:12 - 2016-01-26 21:21 - 00162816 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msorcl32.dll
2016-02-09 19:12 - 2016-01-26 21:15 - 00031232 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ztrace_maps.dll
2016-02-09 19:12 - 2016-01-26 21:13 - 00065536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininetlui.dll
2016-02-09 19:12 - 2016-01-26 21:12 - 00045568 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jsproxy.dll
2016-02-09 19:12 - 2016-01-26 21:11 - 00118272 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mtxoci.dll
2016-02-09 19:12 - 2016-01-26 21:10 - 00099840 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\hlink.dll
2016-02-09 19:12 - 2016-01-26 21:08 - 00299008 _____ (Microsoft Corporation) C:\WINDOWS\system32\microsoft-windows-system-events.dll
2016-02-09 19:12 - 2016-01-26 21:08 - 00036864 _____ (Microsoft Corporation) C:\WINDOWS\system32\ztrace_maps.dll
2016-02-09 19:12 - 2016-01-26 21:07 - 00203264 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iassam.dll
2016-02-09 19:12 - 2016-01-26 21:05 - 18678272 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\edgehtml.dll
2016-02-09 19:12 - 2016-01-26 21:05 - 00069632 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininetlui.dll
2016-02-09 19:12 - 2016-01-26 21:05 - 00052224 _____ (Microsoft Corporation) C:\WINDOWS\system32\jsproxy.dll
2016-02-09 19:12 - 2016-01-26 21:04 - 00147456 _____ (Microsoft Corporation) C:\WINDOWS\system32\mtxoci.dll
2016-02-09 19:12 - 2016-01-26 21:03 - 00099328 _____ (Microsoft Corporation) C:\WINDOWS\system32\ngckeyenum.dll
2016-02-09 19:12 - 2016-01-26 21:02 - 00109056 _____ (Microsoft Corporation) C:\WINDOWS\system32\hlink.dll
2016-02-09 19:12 - 2016-01-26 21:01 - 00792064 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\kerberos.dll
2016-02-09 19:12 - 2016-01-26 20:59 - 00258048 _____ (Microsoft Corporation) C:\WINDOWS\system32\iassam.dll
2016-02-09 19:12 - 2016-01-26 20:57 - 00764928 _____ (Microsoft Corporation) C:\WINDOWS\system32\Chakradiag.dll
2016-02-09 19:12 - 2016-01-26 20:55 - 03666432 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll
2016-02-09 19:12 - 2016-01-26 20:52 - 00970752 _____ (Microsoft Corporation) C:\WINDOWS\system32\kerberos.dll
2016-02-09 19:12 - 2016-01-26 20:50 - 02230784 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll
2016-02-09 19:12 - 2016-01-26 20:50 - 01504768 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\urlmon.dll
2016-02-09 19:12 - 2016-01-26 20:50 - 00144384 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxdav.sys
2016-02-09 19:12 - 2016-01-26 20:49 - 05662208 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Chakra.dll
2016-02-09 19:12 - 2016-01-26 20:44 - 00063488 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\cfgbkend.dll
2016-02-09 19:12 - 2016-01-26 20:42 - 01387520 _____ (Microsoft Corporation) C:\WINDOWS\system32\lsasrv.dll
2016-02-09 19:12 - 2016-01-26 20:41 - 03592704 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32kfull.sys
2016-02-09 19:12 - 2016-01-26 20:39 - 02275328 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuaueng.dll
2016-02-09 19:12 - 2016-01-26 20:38 - 01734656 _____ (Microsoft Corporation) C:\WINDOWS\system32\urlmon.dll
2016-02-09 19:12 - 2016-01-26 20:37 - 04894720 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9.dll
2016-02-09 19:12 - 2016-01-26 20:32 - 01087488 _____ (Microsoft Corporation) C:\WINDOWS\system32\reseteng.dll
2016-02-09 19:12 - 2016-01-26 20:31 - 00079360 _____ (Microsoft Corporation) C:\WINDOWS\system32\cfgbkend.dll
2016-02-07 04:48 - 2016-02-07 04:48 - 00000000 ____D C:\Users\Patricia\AppData\Roaming\Sun
2016-02-07 04:48 - 2016-02-07 04:48 - 00000000 ____D C:\Users\Patricia\.oracle_jre_usage
 
==================== One Month Modified files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2016-02-28 13:09 - 2013-12-25 01:28 - 00000830 _____ C:\WINDOWS\Tasks\Adobe Flash Player Updater.job
2016-02-28 13:00 - 2014-02-14 15:26 - 00004152 _____ C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{D6C3A3D7-E65E-40D9-B6C2-49B94B7508AB}
2016-02-28 12:59 - 2013-12-24 20:35 - 00000918 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
2016-02-28 09:41 - 2014-05-17 00:21 - 00192216 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
2016-02-28 01:56 - 2013-12-24 20:35 - 00000914 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
2016-02-28 01:54 - 2015-12-29 18:40 - 00000000 ____D C:\Program Files (x86)\Steam
2016-02-28 01:54 - 2015-08-05 18:26 - 00000000 __SHD C:\Users\Patricia\IntelGraphicsProfiles
2016-02-28 01:53 - 2016-01-01 21:12 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT
2016-02-28 01:53 - 2015-10-29 22:28 - 00524288 ___SH C:\WINDOWS\system32\config\BBI
2016-02-27 23:02 - 2016-01-01 20:53 - 00000000 ____D C:\Users\Patricia
2016-02-27 16:42 - 2015-10-29 23:24 - 00000000 ____D C:\WINDOWS\AppReadiness
2016-02-27 15:08 - 2013-12-24 22:13 - 00000000 __RHD C:\Users\Public\AccountPictures
2016-02-27 15:08 - 2013-10-09 18:08 - 00000000 ____D C:\Intel
2016-02-27 15:03 - 2015-10-30 01:07 - 00000000 ____D C:\Program Files\Windows Journal
2016-02-27 15:03 - 2015-10-29 23:21 - 00000000 ____D C:\WINDOWS\INF
2016-02-27 14:44 - 2015-12-29 18:44 - 00000000 ____D C:\Users\Patricia\AppData\Local\Steam
2016-02-27 14:14 - 2016-01-01 20:46 - 00231448 _____ C:\WINDOWS\system32\FNTCACHE.DAT
2016-02-27 13:39 - 2015-10-29 23:11 - 00000000 ____D C:\WINDOWS\CbsTemp
2016-02-27 13:21 - 2015-08-05 18:12 - 00881036 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2016-02-27 13:12 - 2015-08-08 01:58 - 00000000 ____D C:\Users\Patricia\AppData\Roaming\MPC-HC
2016-02-27 13:12 - 2014-04-12 22:09 - 00000000 ____D C:\Users\Patricia\AppData\Roaming\Azureus
2016-02-27 13:11 - 2016-01-01 20:45 - 00000000 ___DC C:\WINDOWS\Panther
2016-02-27 13:11 - 2014-12-15 00:31 - 00000000 ____D C:\Users\Patricia\AppData\Local\CrashDumps
2016-02-27 12:58 - 2013-12-24 20:39 - 00001132 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
2016-02-27 03:55 - 2013-10-09 18:13 - 00000000 ____D C:\ProgramData\Package Cache
2016-02-27 03:21 - 2012-07-26 00:12 - 00000000 ___HD C:\WINDOWS\system32\GroupPolicy
2016-02-27 00:38 - 2015-10-29 23:24 - 00000000 ___HD C:\WINDOWS\ELAMBKUP
2016-02-27 00:17 - 2013-12-24 21:36 - 00000000 ____D C:\Users\Patricia\AppData\Roaming\Opera Software
2016-02-27 00:17 - 2013-12-24 21:36 - 00000000 ____D C:\Users\Patricia\AppData\Local\Opera Software
2016-02-27 00:07 - 2015-10-29 23:24 - 00000000 ___HD C:\Program Files\WindowsApps
2016-02-26 23:54 - 2015-10-29 23:24 - 00000000 ___SD C:\WINDOWS\system32\F12
2016-02-26 23:54 - 2015-10-29 23:24 - 00000000 ___RD C:\WINDOWS\PurchaseDialog
2016-02-26 23:54 - 2015-10-29 23:24 - 00000000 ___RD C:\WINDOWS\ImmersiveControlPanel
2016-02-26 23:54 - 2015-10-29 23:24 - 00000000 ____D C:\WINDOWS\system32\WinBioPlugIns
2016-02-26 23:54 - 2015-10-29 23:24 - 00000000 ____D C:\WINDOWS\system32\oobe
2016-02-26 23:54 - 2015-10-29 23:24 - 00000000 ____D C:\WINDOWS\system32\appraiser
2016-02-26 23:54 - 2015-10-29 23:24 - 00000000 ____D C:\WINDOWS\bcastdvr
2016-02-26 23:51 - 2014-09-27 23:27 - 00000000 ____D C:\WINDOWS\en
2016-02-26 23:48 - 2015-10-30 01:13 - 00000000 ____D C:\WINDOWS\ServiceProfiles
2016-02-26 23:35 - 2013-12-24 20:42 - 00002464 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2016-02-24 20:02 - 2015-10-29 23:24 - 00000000 ____D C:\WINDOWS\system32\NDF
2016-02-12 21:45 - 2013-12-28 12:13 - 00000000 ____D C:\WINDOWS\system32\MRT
2016-02-12 21:31 - 2013-12-28 12:13 - 146614896 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2016-02-11 23:12 - 2015-06-23 12:26 - 00000000 ____D C:\Users\Patricia\Documents\Okami
2016-02-11 00:30 - 2013-12-29 18:31 - 00000000 ____D C:\ProgramData\Oracle
2016-02-09 17:54 - 2013-12-24 20:35 - 00003976 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineUA
2016-02-09 17:54 - 2013-12-24 20:35 - 00003744 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineCore
2016-02-07 04:49 - 2014-05-31 01:29 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java
2016-02-07 04:49 - 2013-12-29 18:31 - 00000000 ____D C:\Program Files (x86)\Java
2016-02-07 04:47 - 2014-05-31 01:29 - 00097888 _____ (Oracle Corporation) C:\WINDOWS\SysWOW64\WindowsAccessBridge-32.dll
2016-02-05 06:38 - 2015-08-05 18:32 - 00002411 _____ C:\Users\Patricia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk
2016-02-05 06:38 - 2015-08-05 18:26 - 00000000 ___RD C:\Users\Patricia\OneDrive
2016-02-03 11:01 - 2015-10-29 23:26 - 00828920 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe
2016-02-03 11:01 - 2015-10-29 23:26 - 00176632 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
2016-01-29 16:23 - 2016-01-01 20:51 - 00000200 _____ C:\WINDOWS\system32\{EC94D02F-D200-4428-9531-05AF7F9799CB}.bat
 
==================== Files in the root of some directories =======
 
2015-08-04 05:07 - 2015-08-04 05:07 - 0000098 _____ () C:\Users\Patricia\AppData\Roaming\LauncherSettings_live.cfg
2014-12-15 01:49 - 2014-12-15 01:49 - 0004948 _____ () C:\ProgramData\cyzlxojr.ycm
2016-01-01 20:49 - 2016-01-01 20:49 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
2016-02-27 00:25 - 2016-02-27 00:25 - 0000739 _____ () C:\ProgramData\ProgramData - Shortcut.lnk
2014-12-14 03:58 - 2014-12-14 03:58 - 0005045 _____ () C:\ProgramData\wmzddnmb.cix
2013-10-09 18:33 - 2013-10-09 18:34 - 0000119 _____ () C:\ProgramData\{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}.log
2013-10-09 18:28 - 2013-10-09 18:30 - 0000106 _____ () C:\ProgramData\{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}.log
2013-10-09 18:30 - 2013-10-09 18:31 - 0000111 _____ () C:\ProgramData\{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}.log
2013-10-09 18:28 - 2013-10-09 18:28 - 0000107 _____ () C:\ProgramData\{C59C179C-668D-49A9-B6EA-0121CCFC1243}.log
2013-10-09 18:31 - 2013-10-09 18:33 - 0000108 _____ () C:\ProgramData\{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}.log
 
Some files in TEMP:
====================
C:\Users\Patricia\AppData\Local\Temp\sqlite3.dll
 
 
==================== Bamital & volsnap =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2016-02-27 17:35
 
==================== End of FRST.txt ============================
 
 
Thank you so much for your help! I can't express my gratitude enough! Thank you! :)

Attached Files



#4 Sapheran

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Posted 29 February 2016 - 03:08 AM

UPDATE:

I was messing around with the Registry again and noticed that a key containing 'mysearch' specifically: HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www-mysearch.com was reappearing after being deleted. I tried disabling/replacing the permissions, but still no cigar. From the looks of it, every time I reopen Internet Explorer (after changing the permissions and deleting the key), it shows up again. :(

 

This is truly troubling...



#5 nasdaq

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Posted 29 February 2016 - 08:11 AM

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to the a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-322962272-4120287805-2598749939-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-322962272-4120287805-2598749939-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
URLSearchHook: HKU\S-1-5-21-322962272-4120287805-2598749939-1001 - (No Name) - {0633EE93-D776-472f-A0FF-E1416B8B2E3D} - No File
URLSearchHook: HKU\S-1-5-21-322962272-4120287805-2598749939-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 - (No Name) - {0633EE93-D776-472f-A0FF-E1416B8B2E3D} - No File
SearchScopes: HKLM -> DefaultScope value is missing
FF Plugin HKU\S-1-5-21-322962272-4120287805-2598749939-1001: @the9.com/installer,version=1.0.3 -> C:\Users\Patricia\AppData\LocalLow\The9 Limited\npth9.dll [No File]
FF Plugin HKU\S-1-5-21-322962272-4120287805-2598749939-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0: @the9.com/installer,version=1.0.3 -> C:\Users\Patricia\AppData\LocalLow\The9 Limited\npth9.dll [No File]
FF HKLM-x32\...\Thunderbird\Extensions: [msktbird@mcafee.com] - C:\Program Files\McAfee\MSK => not found
FF ExtraCheck: C:\Program Files (x86)\mozilla firefox\firefox.cfg [2013-12-25] <==== ATTENTION
S3 PCDSRVC{3B54B31B-D06B6431-06020200}_0; \??\c:\program files\dell\supportassist\pcdsrvc_x64.pkms [X]
Task: {138B3542-AB1B-442C-9878-2341AD043AB6} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {140F7CBC-4971-4CCB-881D-DA3017818BC6} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {1BE30831-C28C-42D8-B80E-B405C045CCEA} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {2BA2E6EA-2730-4B94-9E6D-1DFBD879AB7F} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {30D96C3D-4161-414F-9F59-624FAF597316} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
Task: {36EF6BA6-063A-41F4-B7AA-F6E4B5EBFAF2} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {4CE8F59C-3D08-4EF9-95F0-30F0603B692B} - \crash_service -> No File <==== ATTENTION
Task: {9408A45C-6512-4A75-B32B-0AAE8FF99973} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {AD9A9E48-6A82-422B-ACF9-586B3ADC6364} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {AF1027E6-9269-45BB-BF92-5AA548CE82B7} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {BA31DB14-5733-44A4-BC7A-1CDA7567904B} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {DF817BF3-E2EA-452D-AC54-3E5839B5A81F} - \Run_Bobby_Browser -> No File <==== ATTENTION
Task: {F5666A3D-0F5C-43DF-8D2D-A252F37CBE56} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
ShortcutWithArgument: C:\Users\Patricia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\Internet Explorer.lnk -> C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) -> hxxp://www%2dmysearch.com/?prd=set_epc&s=G2Rzftptn095001,e91c5279-a357-4d0c-b5d2-b1458282ae91,
ShortcutWithArgument: C:\Users\Patricia\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\69639df789022856\Person 1 - Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> hxxp://www%2dmysearch.com/?prd=set_epc&s=G2Rzftptn095001,e91c5279-a357-4d0c-b5d2-b1458282ae91,
ShortcutWithArgument: C:\Users\Patricia\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\48499db33039e897\saphinator - Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> hxxp://www%2dmysearch.com/?prd=set_epc&s=G2Rzftptn095001,e91c5279-a357-4d0c-b5d2-b1458282ae91,
ShortcutWithArgument: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> hxxp://www%2dmysearch.com/?prd=set_epc&s=G2Rzftptn095001,e91c5279-a357-4d0c-b5d2-b1458282ae91,

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please let me know if the problem persists.

#6 Sapheran

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Posted 29 February 2016 - 02:54 PM

Oh my gosh! It's fixed! IE is working like normal again and mysearch isn't reappearing on the registry!

Thank you so much friend! I truly truly appreciate your help. I hope you have a beautiful day. :)

 

Thank you so much!!  :thumbsup:



#7 nasdaq

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Posted 01 March 2016 - 08:54 AM

Glad we could help.

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

#8 nasdaq

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Posted 07 March 2016 - 08:24 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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