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Could any of my security programs be conflicting eachother?


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#1 BackAndForth

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Posted 27 February 2016 - 07:15 PM

My computer seems to run pretty slow every now and then, and I was wondering if it could be related to any of my security programs. Would anyone be able to tell me if theres a chance that they could be conflicting?

 

Here's what programs I have in my security folder

72837c64eef755825e1ba0131224664b.png

 

Here's what I have in my antivirus

bca5cd6496292ba4e8d42a9a2fc5049f.png
 



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#2 InadequateInfirmity

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Posted 27 February 2016 - 07:25 PM

I would suggest that you disable useless startups, all are really not needed, except your antivirus. When you disable items from startup, a reboot is needed to feel the changes. Whats In Startup.

 

After the reboot, tell me how things are running.

 

Then Download Security Check to your desktop, right click it run as administrator. When the program completes, the tool will automatically open a log file, please post that log here in your next post.



#3 BackAndForth

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Posted 27 February 2016 - 07:38 PM



I would suggest that you disable useless startups, all are really not needed, except your antivirus. When you disable items from startup, a reboot is needed to feel the changes. Whats In Startup.

 

After the reboot, tell me how things are running.

 

Then Download Security Check to your desktop, right click it run as administrator. When the program completes, the tool will automatically open a log file, please post that log here in your next post.

Thanks for the reply! Here's the log you've requested

 

SecurityCheck by glax24 & Severnyj v.1.4.0.35 [23.01.16]
WebSite: www.safezone.cc
DateLog: 27.02.2016 19:34:18
Path starting: C:\Users\HAL\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe
Log directory: C:\SecurityCheck\
IsAdmin: True
User: HAL
VersionXML: 2.34-23.01.2016
___________________________________________________________________________
 
Windows 7(6.1.7601) Service Pack 1 (x86) Ultimate Lang: English(0409)
Installation date OS: 31.03.2015 01:29:34
LicenseStatus: Windows® 7, Ultimate edition Windows is in Notification mode
Boot Mode: Normal
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
SystemDrive: C: FS: [NTFS] Capacity: [148.9 Gb] Used: [35.7 Gb] Free: [113.2 Gb]
------------------------------- [ Windows ] -------------------------------
Internet Explorer 11.0.9600.18204 [+]
User Account Control enabled
Automatic download and scheduled installation
Windows Update (wuauserv) - The service is running
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
---------------------------- [ Antivirus_WMI ] ----------------------------
Bitdefender Antivirus Free Edition (enabled and up to date)
---------------------------- [ Firewall_WMI ] -----------------------------
ZoneAlarm Free Firewall Firewall (enabled)
--------------------------- [ AntiSpyware_WMI ] ---------------------------
Windows Defender (disabled and out of date)
Bitdefender Antivirus Free Edition (enabled and up to date)
---------------------- [ AntiVirusFirewallInstall ] -----------------------
Bitdefender Antivirus Free Edition v.1.0.21.1099
ZoneAlarm Free Firewall v.14.1.011.000
ZoneAlarm Security v.14.1.011.000
ZoneAlarm Firewall v.14.1.011.000
-------------------------- [ SecurityUtilities ] --------------------------
Malwarebytes Anti-Malware version 2.2.0.1024 v.2.2.0.1024
WinPatrol v.33.1.2015.0
--------------------------- [ OtherUtilities ] ----------------------------
Oracle VM VirtualBox 4.3.12 v.4.3.12 Warning! Download Update
--------------------------------- [ IM ] ----------------------------------
Skype™ 7.18 v.7.18.112 [+]
------------------------------- [ Browser ] -------------------------------
Google Chrome v.47.0.2526.111
--------------------------- [ RunningProcess ] ----------------------------
C:\Program Files\Google\Chrome\Application\chrome.exe v.47.0.2526.111
MBAMService.exe
mbae-svc.exe
----------------------------- [ End of Log ] ------------------------------


#4 InadequateInfirmity

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Posted 27 February 2016 - 07:44 PM

Does your install of Zone Alarm have an antivirus with it or just the firewall? Install and run Destroy Windows Spying.

 

 

Install Ccleaner - Clean up temp files.

 

 

Go ahead and install ccleaner Now that you have the program installed go ahead and run the cleaner function.

https://www.piriform.com/ccleaner/download
kwLN4uv.png

Now that you have cleaned out some temp files, lets go ahead and disable all of the items starting up with your machine except your antivirus. To do this you will need to click on tools then start up then under the Windows Tab select each item then disable. Also under the scheduled task tab, you are safe to disable all task. Only disable items under the windows tab and scheduled task tab!

GjWwvEu.png

Now that you have disabled those un-needed start ups lets go into the settings, we will have Ccleaner run when your machine boots, so that you will never have to worry about cleaning temp files again.

To do this:
 

  • Hit options.
  • Settings.
  • Place a tick to run Ccleaner when the computer starts.

Lxioao1.png

Now go to the advanced tab, and select close program after cleaning, now run the cleaner again this will close Ccleaner.

SnqZ2JW.png



#5 BackAndForth

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Posted 27 February 2016 - 08:18 PM

I do not have a antivirus with my Zone Alarm firewall. I did everything you said to do with CCleaner, what do you want me to do with Destroy Windows Spying.


#6 InadequateInfirmity

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Posted 27 February 2016 - 08:23 PM

what do you want me to do with Destroy Windows Spying.

 

 

 

Save it to your desktop, right click and run as admin, click the highlighted region.

 

 

 

3it9BAe.png

 

After it completes, reboot your machine and tell me how your computer is running.



#7 BackAndForth

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Posted 27 February 2016 - 08:26 PM

Whever I try to run it this happens

3d19219d318a5743741725bc12029f2c.png
https://gyazo.com/3d19219d318a5743741725bc12029f2c



#8 InadequateInfirmity

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Posted 27 February 2016 - 08:37 PM

You will need this file.



#9 BackAndForth

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Posted 28 February 2016 - 04:03 PM

I ran DWS Lite and restarted the computer. 

It still seems like the computer is still running slowly and freezes.

Idk if the DWS helped or not.



#10 InadequateInfirmity

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Posted 28 February 2016 - 04:14 PM

Can you uninstall Zone Alarm, just as a test to see how things run? You can always re-install it. Also.....

 

 

 

Download Autoruns and Autorunsc Unzip it to your desktop and then right click run as admin on autoruns.exe

After the scan is finished then click on File>>>>>>>>>>>Save

The default name will be autoruns.arn

Make sure to save it as Autoruns.txt under the file type option.

In other words make sure it is a .txt file instead of .arn

Attach the text in your next reply.






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