I have a Compaq Presario CQ42 laptop that a friend gave me to fix and it does not read any discs at all.
I have tried Microsoft FixIt to troubleshoot the issue, but I had no success with it. According to him, the laptop does not have more than 1 year of usage. Now, I am wondering if it is a driver issue or an actual hardware problem.
Any help, please? (there is an attached image file here, with the PC specs).
Thank you in advance.
Edited by hamluis, 28 February 2016 - 10:50 AM.
Moved from Win 7 to Internal Hardware - Hamluis.