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Posted 26 February 2016 - 06:15 PM
Posted 26 February 2016 - 06:29 PM
I'm afraid you were hit with CryptoWall 4.0. If you do not have any backups, then there is no way to restore your files.
You can check these links for more information.
If I have helped you and you wish to support my ransomware fighting, you may support me here.
Posted 26 February 2016 - 06:33 PM
Posted 26 February 2016 - 06:35 PM
Posted 26 February 2016 - 06:39 PM
Since many victims know there is no guarantee with paying the ransom, some ransomware developers and Hackers are now offering customer support and live Support Chat to help with decryption. Then the question becomes....should I trust that support?
...Though the loss of your data and computer can be devastating, sending the ransom could be even more so. Depending on how the criminals want you to pay the ransom could put you at risk for Identity Theft as the information you send may contain personal information. Therefore, we suggest that you never pay a ransom unless it is absolutely necessary for data recovery...Last, but not least, it is important to remember that paying the ransom only continues to fuel the release of new variants of these types of programs.
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