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Occasional Code 10 on Wireless Adapter


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#1 vastalant

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Posted 26 February 2016 - 12:16 PM

I'm running Windows 10 and have a Linksys N300 and a Netgear N300 (for testing). I will occasionally get dropped from my WiFi connection and the wireless adapter will show a Code 10 (Can not start) error in Device Manager. This happens with both adapters and any USB slot. The only way to fix the issue is if the device is manually unplugged and plugged back in. Disabling and Enabling the device does not work, it just hangs on "Enabling" for awhile. Both devices are using the most current drivers. I recently performed a "Refresh" in hopes of maybe solving the issue, but no such luck. I'm not really sure what this could be.



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#2 usasma

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Posted 01 March 2016 - 06:17 AM

Sorry for the delay in responding, lot's of family issues for me since the 25th :(

 

Have you updated your other drivers?

In particular the chipset, USB (and USB 3.0), along with the misc. Intel programs (MEI, RST, DTPF, etc)

 

Let the system drop the connection, then try the Enabling thing (to let it hang).

Then, Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

 


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