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HP ENVY 14 SPECTRE Unrecoverable RAM after deleting files


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27 replies to this topic

#1 ClintNY2VA

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Posted 26 February 2016 - 09:55 AM

I am at my wits end. I have the original HP ENVY 14 SPECTRE running win 7 ultimate. I am running out of space or available ram. I have deleted all but one system restore. I do not seem to recover free space when deleting files of moving them offline to a portable USB. I have about 4GB left showing free.

The system has a recovery partition E which reserves 15 GB and is using only 2GB. I have run memory diagnostics which produced no information.

 



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#2 InadequateInfirmity

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Posted 26 February 2016 - 10:28 AM

Here are some programs that can help you free up space.

 

Privazer

Tree Size

Everything Search Engine.

Decrap My Computer

WinDirStat



#3 dc3

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Posted 26 February 2016 - 10:50 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 ClintNY2VA

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Posted 29 February 2016 - 07:59 AM

http://speccy.piriform.com/results/Tov7H5V6yWOVgdZUOYcKjtF



#5 dc3

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Posted 29 February 2016 - 08:46 AM

Your C: drive has 2% free space left, that's 1.24GB.  Because of this InadequateInfirmity's suggested programs are not going to be practical.

 

What you can do is to use the Disk Cleanup tool, remove your temporary files, empty the Recycle bin, and uninstall programs you no longer use.

 

I believe you are ultimately going to realize that your 119GB SSD is too small for your needs.  You can purchase an external hdd for storage purposes.

 

Please download MiniToolBox to your desktop.
 
Right-click on MiniToolBox.exe and select Run as Administrator.
 
You will see an image like the one below.
 
minitoolbox_zps7byuwkla.png
 
Click on the following checkbox only:
 
• List Installed Programs
 
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 InadequateInfirmity

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Posted 29 February 2016 - 08:58 AM

 Because of this InadequateInfirmity's suggested programs are not going to be practical.

 

 

:scratchhead:

 

Privazer will generally clean up about 10 gigs, then go from there with the other programs....


Edited by InadequateInfirmity, 29 February 2016 - 09:00 AM.


#7 ClintNY2VA

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Posted 29 February 2016 - 09:13 AM

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by CLinton HP (administrator) on 29-02-2016 at 08:52:44
Running from "C:\Users\CLinton HP\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: HP ENVY 14 SPECTRE Notebook PC Manufacturer: Hewlett-Packard

Boot Mode: Normal
***************************************************************************

=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.5.41202 - BitTorrent Inc.)
4t Tray Minimizer Free 5.52 (HKLM-x32\...\4t Tray Minimizer_is1) (Version: 5.52 - 4t Niagara Software)
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
AbleWord v3.0 (HKLM-x32\...\AbleWord_is1) (Version:  - )
Adobe Flash Player 20 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 20.0.0.306 - Adobe Systems Incorporated)
Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.306 - Adobe Systems Incorporated)
Adobe Flash Player 20 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 20.0.0.306 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.4.144 - Adobe Systems, Inc.)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version: 1.13.1.42052 - Amazon)
Audacity 1.2.6 (HKLM-x32\...\Audacity_is1) (Version:  - )
BlueStacks App Player (HKLM-x32\...\BlueStacks App Player) (Version: 0.9.13.5006 - BlueStack Systems, Inc.)
BlueStacks Notification Center (HKLM-x32\...\{AFB3E440-3705-45C5-9D00-C26A2F3A3D5C}) (Version: 0.9.13.5006 - BlueStack Systems, Inc.)
Business-in-a-Box (HKLM-x32\...\Business-in-a-Box) (Version: 5.1.1 - Biztree Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.04 - Piriform)
Citrix Online Launcher (HKLM-x32\...\{678753E6-E526-4AE5-A144-00240772543A}) (Version: 1.0.393 - Citrix)
Claro 4G (HKLM-x32\...\Claro 4G) (Version: 1.12.00.398 - Huawei Technologies Co.,Ltd)
Cole2k Media - Codec Pack (Advanced) 8.0.2 (HKLM-x32\...\Cole2k Media - Codec Pack) (Version: 8.0.2 - Cole2k Media)
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5.3817 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.4.5822 - CyberLink Corp.)
Cyotek WebCopy version 1.1.0.1 (HKLM-x32\...\{D5FAF1F8-C903-41b2-AC66-2682A02A78CB}_is1) (Version: 1.1.0.1 - Cyotek)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Debloater (HKLM-x32\...\{2045C97A-8D9A-47E2-A76A-E6A69CB7030B}) (Version: 3.90 - Gatesjunior Developer)
DJIA4640FWUpdateAlert (HKLM-x32\...\{C40EF188-82CA-4BA7-A0C2-4F42D6F14AFB}) (Version: 1.00.0000 - HP) Hidden
Documents To Go Desktop for iOS (HKLM-x32\...\DTGDesktop) (Version: 4.0001.010 - DataViz, Inc.)
Dropbox (HKCU\...\Dropbox) (Version: 3.12.5 - Dropbox, Inc.)
ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{E1311ACE-E2BB-41BC-A02C-7256E11E3A33}) (Version: 3.1.4 - Hewlett-Packard)
FrostWire 6.0.3 (HKLM-x32\...\FrostWire 6) (Version: 6.0.3.1 - FrostWire LLC)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GoToMeeting 7.12.0.4431 (HKCU\...\GoToMeeting) (Version: 7.12.0.4431 - CitrixOnline)
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP CoolSense (HKLM-x32\...\{11AF9A96-6D83-4C3B-8DCB-16EA2A358E3F}) (Version: 2.10.51 - Hewlett-Packard Company)
HP Deskjet 4640 series Basic Device Software (HKLM\...\{54EC1706-4A86-4677-9B50-3DFB11FF2C1D}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)
HP Deskjet 4640 series Help (HKLM-x32\...\{8DF1C066-BBD8-4B9F-A5BC-AC555C9A872F}) (Version: 31.0.0 - Hewlett Packard)
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Launch Box (HKLM\...\{A7706E0B-6910-4E3E-BDCF-401D3D17D06A}) (Version: 1.1.2 - Hewlett-Packard Company)
HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)
HP Power Manager (HKLM-x32\...\{7E799992-5DA0-4A1A-9443-B1836B063FEC}) (Version: 1.4.8 - Hewlett-Packard Company)
HP Proximity Sensor Utility (HKLM-x32\...\{BE208C2E-A46A-426F-B2B8-CE8BEF9DB24D}) (Version: 1.0.18 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{53B17A98-5BF0-40BC-AAFF-850A357975AC}) (Version: 2.7.2 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{5036764A-435D-40C9-869C-31085A3D741D}) (Version: 8.7.4751.3798 - Hewlett-Packard Company)
HP Software Framework (HKLM-x32\...\{675D093B-815D-47FD-AB2C-192EC751E8E2}) (Version: 4.6.10.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Touch to Share (HKLM\...\{5996BECB-FB1F-4D3C-A105-5F67C5BDD022}) (Version: 1.5.0.7 - Hewlett-Packard)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HP Wireless Audio Manager 1.0.21 (HKLM-x32\...\HP Wireless Audio Manager) (Version: 1.0.21 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
IDrive Version - 6.0 (HKLM-x32\...\IDrive_is1) (Version: 6.0 - Pro Softnet Corp)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6392.0 - IDT)
Intel Digital Logo (HKLM-x32\...\{78AE262D-4ED7-43C2-A0D6-C5535A421BAC}) (Version: 1.0.6 - Hewlett-Packard Company)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Identity Protection Technology 1.1.2.0 (HKLM-x32\...\{C01A86F5-56E7-101F-9BC9-E3F1025EB779}) (Version: 1.1.2.0 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2509 - Intel Corporation)
Intel® PROSet/Wireless for Bluetooth® + High Speed (HKLM\...\{37EC048A-81A2-452A-8D1F-3BE2018E767D}) (Version: 15.1.0.0096 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{2ABA2E8D-23CF-418F-BC8F-2EC99FA51A3F}) (Version: 1.2.1.0608 - Intel Corporation)
Intel® Rapid Start Technology (HKLM-x32\...\3D073343-CEEB-4ce7-85AC-A69A7631B5D6) (Version: 1.0.0.1008 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.6.0.1002 - Intel Corporation)
Intel® Smart Connect Technology 1.0 (HKLM-x32\...\{14903540-BCF8-4054-8DFB-847DAA5301DA}) (Version: 1.0.717.0 - Intel)
Intel® WiDi (HKLM-x32\...\{7257132D-7F65-41E6-A90F-43BF6099461A}) (Version: 2.1.42.0 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{E2D0B67F-8032-4E11-87C6-C8C721D331B3}) (Version: 15.01.0500.0903 - Intel Corporation)
IPTInstaller (HKLM-x32\...\{08208143-777D-4A06-BB54-71BF0AD1BB70}) (Version: 4.0.9 - HTC)
Java 8 Update 73 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218073F0}) (Version: 8.0.730.2 - Oracle Corporation)
JDiskReport 1.4.1 (HKLM-x32\...\JDiskReport 1.4.1) (Version: 1.4.1 (2014-02-26 11:50:44) - JGoodies Karsten Lentzsch)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version:  - LastPass)
Lenovo Service Bridge (HKCU\...\cbe8636f7dd0cf1d) (Version: 1.6.3.0 - Lenovo)
LenovoUsbDriver 1.0.13 (HKLM-x32\...\LenovoUsbDriver) (Version: 1.0.13 - Lenovo)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.6.140.0 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0016-0000-0000-0000000FF1CE}_EXCEL_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0019-0000-0000-0000000FF1CE}_PUBLISHER_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Excel 2007 (HKLM-x32\...\EXCEL) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Publisher 2007 (HKLM-x32\...\PUBLISHER) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Word 2007 (HKLM-x32\...\WORD) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft OneNote Home and Student 2016 - en-us (HKLM\...\OneNoteFreeRetail - en-us) (Version: 16.0.6568.2025 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41105.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 44.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 44.0.2 (x86 en-US)) (Version: 44.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 44.0.2.5884 - Mozilla)
NFC Driver (HKLM\...\{3370CD59-B618-48CA-B278-F504C3F8C9AD}_is1) (Version: 1.7.0.0 - NXP Semiconductors)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.6528.1011 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.6528.1011 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.6528.1011 - Microsoft Corporation) Hidden
Opera Stable 35.0.2066.82 (HKLM-x32\...\Opera 35.0.2066.82) (Version: 35.0.2066.82 - Opera Software)
P2PFilter 3.0.5 (HKLM-x32\...\P2PFilter) (Version: 3.0.5 - SopCast.com)
pocketwifi (HKLM-x32\...\pocketwifi) (Version: TOOL-ConnLaucher_WIN1.01.01.737 - Huawei Technologies Co.,Ltd)
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5125 - CyberLink Corp.) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5125 - CyberLink Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.50.1123.2011 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.91 - Realtek Semiconductor Corp.)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{17528CE4-C333-48FB-A9E4-D841E795CDCE}) (Version: 3.0.8.0 - Renesas Electronics Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{17528CE4-C333-48FB-A9E4-D841E795CDCE}) (Version: 3.0.8.0 - Renesas Electronics Corporation)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.14.0 - SAMSUNG Electronics Co., Ltd.)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.5.0.9082 - Microsoft Corporation)
Skype™ 7.18 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.18.112 - Skype Technologies S.A.)
SnagIt 8 (HKLM-x32\...\{DA0BF7AB-88EB-4675-8FA1-531EAD938821}) (Version: 8.2.3 - TechSmith Corporation)
Spotify (HKCU\...\Spotify) (Version: 1.0.21.143.g76c19bcd - Spotify AB)
SumatraPDF (HKLM-x32\...\SumatraPDF) (Version: 2.4 - Krzysztof Kowalczyk)
SwannEye HD Pro version 1.0.0 (HKLM-x32\...\{2C9D5CDE-2211-454F-8B95-A0413C69357C}_is1) (Version: 1.0.0 - )
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.0.4.0 - Synaptics Incorporated)
Universal Adb Driver (HKLM-x32\...\{D9C4202E-6D51-4B06-A8F1-22316E654BCA}) (Version: 1.0.0 - ClockworkMod)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0016-0000-0000-0000000FF1CE}_EXCEL_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0019-0000-0000-0000000FF1CE}_PUBLISHER_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
VC80CRTRedist - 8.0.50727.6195 (HKLM-x32\...\{933B4015-4618-4716-A828-5289FC03165F}) (Version: 1.2.0 - DivX, Inc) Hidden
VirtuaGirl version 1.2.0.48 (HKCU\...\VirtuaGirl_is1) (Version: 1.2.0.48 - Totem Entertainment)
VLC media player 2.1.1 (HKLM-x32\...\VLC media player) (Version: 2.1.1 - VideoLAN)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Phone app for desktop (HKLM-x32\...\{5F71448B-88EB-4357-9A98-8658D4C49C48}) (Version: 1.1.2726.0 - Microsoft Corporation)

**** End of log ****
 

 

I have removed large programs in the past along with music files to an external drive. I dont appear to recover the space. I have deleted old system restore files and a user profile. Nothing seems to work.


Edited by hamluis, 29 February 2016 - 01:00 PM.


#8 InadequateInfirmity

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Posted 29 February 2016 - 09:29 AM

Can you download and run the portable version of Privazer, report back with a minitoolbox log with all boxes ticked in your next reply.



#9 ClintNY2VA

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Posted 29 February 2016 - 12:10 PM

I appreciate it but I gotta focus on one set of instructions at a time and see it through. I began Arachibutyrophobia 's instruction and to be fair I want to see it through, after which the Privazer recommendation is much appreciated and in the queue, thank you.



#10 ClintNY2VA

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Posted 29 February 2016 - 12:16 PM

I have removed large programs in the past along with music files to an external drive. I dont appear to recover the space. I have deleted old system restore files and a user profile. Nothing seems to work.

 

Correction. I did not run as administrator on the first posting so here it is again but done properly:

 

 

MiniToolBox by Farbar  Version: 07-02-2016 01

Ran by CLinton HP (administrator) on 29-02-2016 at 12:12:46

Running from "C:\Users\CLinton HP\Downloads"

Microsoft Windows 7 Ultimate  Service Pack 1 (X64)

Model: HP ENVY 14 SPECTRE Notebook PC Manufacturer: Hewlett-Packard

Boot Mode: Normal

***************************************************************************

 

=========================== Installed Programs ============================

µTorrent (HKCU\...\uTorrent) (Version: 3.4.5.41202 - BitTorrent Inc.)

4t Tray Minimizer Free 5.52 (HKLM-x32\...\4t Tray Minimizer_is1) (Version: 5.52 - 4t Niagara Software)

7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)

AbleWord v3.0 (HKLM-x32\...\AbleWord_is1) (Version:  - )

Adobe Flash Player 20 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 20.0.0.306 - Adobe Systems Incorporated)

Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.306 - Adobe Systems Incorporated)

Adobe Flash Player 20 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 20.0.0.306 - Adobe Systems Incorporated)

Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.4.144 - Adobe Systems, Inc.)

Amazon Kindle (HKCU\...\Amazon Kindle) (Version: 1.13.1.42052 - Amazon)

Audacity 1.2.6 (HKLM-x32\...\Audacity_is1) (Version:  - )

BlueStacks App Player (HKLM-x32\...\BlueStacks App Player) (Version: 0.9.13.5006 - BlueStack Systems, Inc.)

BlueStacks Notification Center (HKLM-x32\...\{AFB3E440-3705-45C5-9D00-C26A2F3A3D5C}) (Version: 0.9.13.5006 - BlueStack Systems, Inc.)

Business-in-a-Box (HKLM-x32\...\Business-in-a-Box) (Version: 5.1.1 - Biztree Inc.)

CCleaner (HKLM\...\CCleaner) (Version: 5.04 - Piriform)

Citrix Online Launcher (HKLM-x32\...\{678753E6-E526-4AE5-A144-00240772543A}) (Version: 1.0.393 - Citrix)

Claro 4G (HKLM-x32\...\Claro 4G) (Version: 1.12.00.398 - Huawei Technologies Co.,Ltd)

Cole2k Media - Codec Pack (Advanced) 8.0.2 (HKLM-x32\...\Cole2k Media - Codec Pack) (Version: 8.0.2 - Cole2k Media)

CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5.3817 - CyberLink Corp.)

CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.4.5822 - CyberLink Corp.)

Cyotek WebCopy version 1.1.0.1 (HKLM-x32\...\{D5FAF1F8-C903-41b2-AC66-2682A02A78CB}_is1) (Version: 1.1.0.1 - Cyotek)

D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden

Debloater (HKLM-x32\...\{2045C97A-8D9A-47E2-A76A-E6A69CB7030B}) (Version: 3.90 - Gatesjunior Developer)

DJIA4640FWUpdateAlert (HKLM-x32\...\{C40EF188-82CA-4BA7-A0C2-4F42D6F14AFB}) (Version: 1.00.0000 - HP) Hidden

Documents To Go Desktop for iOS (HKLM-x32\...\DTGDesktop) (Version: 4.0001.010 - DataViz, Inc.)

Dropbox (HKCU\...\Dropbox) (Version: 3.12.5 - Dropbox, Inc.)

ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{E1311ACE-E2BB-41BC-A02C-7256E11E3A33}) (Version: 3.1.4 - Hewlett-Packard)

FrostWire 6.0.3 (HKLM-x32\...\FrostWire 6) (Version: 6.0.3.1 - FrostWire LLC)

Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden

Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden

GoToMeeting 7.12.0.4431 (HKCU\...\GoToMeeting) (Version: 7.12.0.4431 - CitrixOnline)

Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden

HP CoolSense (HKLM-x32\...\{11AF9A96-6D83-4C3B-8DCB-16EA2A358E3F}) (Version: 2.10.51 - Hewlett-Packard Company)

HP Deskjet 4640 series Basic Device Software (HKLM\...\{54EC1706-4A86-4677-9B50-3DFB11FF2C1D}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)

HP Deskjet 4640 series Help (HKLM-x32\...\{8DF1C066-BBD8-4B9F-A5BC-AC555C9A872F}) (Version: 31.0.0 - Hewlett Packard)

HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)

HP Launch Box (HKLM\...\{A7706E0B-6910-4E3E-BDCF-401D3D17D06A}) (Version: 1.1.2 - Hewlett-Packard Company)

HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)

HP Power Manager (HKLM-x32\...\{7E799992-5DA0-4A1A-9443-B1836B063FEC}) (Version: 1.4.8 - Hewlett-Packard Company)

HP Proximity Sensor Utility (HKLM-x32\...\{BE208C2E-A46A-426F-B2B8-CE8BEF9DB24D}) (Version: 1.0.18 - Hewlett-Packard Company)

HP Quick Launch (HKLM-x32\...\{53B17A98-5BF0-40BC-AAFF-850A357975AC}) (Version: 2.7.2 - Hewlett-Packard Company)

HP Setup (HKLM-x32\...\{5036764A-435D-40C9-869C-31085A3D741D}) (Version: 8.7.4751.3798 - Hewlett-Packard Company)

HP Software Framework (HKLM-x32\...\{675D093B-815D-47FD-AB2C-192EC751E8E2}) (Version: 4.6.10.1 - Hewlett-Packard Company)

HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)

HP Touch to Share (HKLM\...\{5996BECB-FB1F-4D3C-A105-5F67C5BDD022}) (Version: 1.5.0.7 - Hewlett-Packard)

HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)

HP Wireless Audio Manager 1.0.21 (HKLM-x32\...\HP Wireless Audio Manager) (Version: 1.0.21 - Hewlett-Packard)

HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden

IDrive Version - 6.0 (HKLM-x32\...\IDrive_is1) (Version: 6.0 - Pro Softnet Corp)

IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6392.0 - IDT)

Intel Digital Logo (HKLM-x32\...\{78AE262D-4ED7-43C2-A0D6-C5535A421BAC}) (Version: 1.0.6 - Hewlett-Packard Company)

Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)

Intel® Identity Protection Technology 1.1.2.0 (HKLM-x32\...\{C01A86F5-56E7-101F-9BC9-E3F1025EB779}) (Version: 1.1.2.0 - Intel Corporation)

Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)

Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2509 - Intel Corporation)

Intel® PROSet/Wireless for Bluetooth® + High Speed (HKLM\...\{37EC048A-81A2-452A-8D1F-3BE2018E767D}) (Version: 15.1.0.0096 - Intel Corporation)

Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{2ABA2E8D-23CF-418F-BC8F-2EC99FA51A3F}) (Version: 1.2.1.0608 - Intel Corporation)

Intel® Rapid Start Technology (HKLM-x32\...\3D073343-CEEB-4ce7-85AC-A69A7631B5D6) (Version: 1.0.0.1008 - Intel Corporation)

Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.6.0.1002 - Intel Corporation)

Intel® Smart Connect Technology 1.0 (HKLM-x32\...\{14903540-BCF8-4054-8DFB-847DAA5301DA}) (Version: 1.0.717.0 - Intel)

Intel® WiDi (HKLM-x32\...\{7257132D-7F65-41E6-A90F-43BF6099461A}) (Version: 2.1.42.0 - Intel Corporation)

Intel® PROSet/Wireless WiFi Software (HKLM\...\{E2D0B67F-8032-4E11-87C6-C8C721D331B3}) (Version: 15.01.0500.0903 - Intel Corporation)

IPTInstaller (HKLM-x32\...\{08208143-777D-4A06-BB54-71BF0AD1BB70}) (Version: 4.0.9 - HTC)

Java 8 Update 73 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218073F0}) (Version: 8.0.730.2 - Oracle Corporation)

JDiskReport 1.4.1 (HKLM-x32\...\JDiskReport 1.4.1) (Version: 1.4.1 (2014-02-26 11:50:44) - JGoodies Karsten Lentzsch)

Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version:  - LastPass)

Lenovo Service Bridge (HKCU\...\cbe8636f7dd0cf1d) (Version: 1.6.3.0 - Lenovo)

LenovoUsbDriver 1.0.13 (HKLM-x32\...\LenovoUsbDriver) (Version: 1.0.13 - Lenovo)

Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)

Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)

Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.6.140.0 - Microsoft Corporation)

Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0016-0000-0000-0000000FF1CE}_EXCEL_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)

Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0019-0000-0000-0000000FF1CE}_PUBLISHER_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)

Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)

Microsoft Office Excel 2007 (HKLM-x32\...\EXCEL) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)

Microsoft Office Publisher 2007 (HKLM-x32\...\PUBLISHER) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Office Word 2007 (HKLM-x32\...\WORD) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft OneNote Home and Student 2016 - en-us (HKLM\...\OneNoteFreeRetail - en-us) (Version: 16.0.6568.2025 - Microsoft Corporation)

Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41105.0 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Mozilla Firefox 44.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 44.0.2 (x86 en-US)) (Version: 44.0.2 - Mozilla)

Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 44.0.2.5884 - Mozilla)

NFC Driver (HKLM\...\{3370CD59-B618-48CA-B278-F504C3F8C9AD}_is1) (Version: 1.7.0.0 - NXP Semiconductors)

Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.6528.1011 - Microsoft Corporation) Hidden

Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.6528.1011 - Microsoft Corporation) Hidden

Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.6528.1011 - Microsoft Corporation) Hidden

Opera Stable 35.0.2066.82 (HKLM-x32\...\Opera 35.0.2066.82) (Version: 35.0.2066.82 - Opera Software)

P2PFilter 3.0.5 (HKLM-x32\...\P2PFilter) (Version: 3.0.5 - SopCast.com)

pocketwifi (HKLM-x32\...\pocketwifi) (Version: TOOL-ConnLaucher_WIN1.01.01.737 - Huawei Technologies Co.,Ltd)

Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5125 - CyberLink Corp.) Hidden

Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5125 - CyberLink Corp.)

Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.50.1123.2011 - Realtek)

Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.91 - Realtek Semiconductor Corp.)

Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{17528CE4-C333-48FB-A9E4-D841E795CDCE}) (Version: 3.0.8.0 - Renesas Electronics Corporation) Hidden

Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{17528CE4-C333-48FB-A9E4-D841E795CDCE}) (Version: 3.0.8.0 - Renesas Electronics Corporation)

Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)

SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.14.0 - SAMSUNG Electronics Co., Ltd.)

Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.5.0.9082 - Microsoft Corporation)

Skype™ 7.18 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.18.112 - Skype Technologies S.A.)

SnagIt 8 (HKLM-x32\...\{DA0BF7AB-88EB-4675-8FA1-531EAD938821}) (Version: 8.2.3 - TechSmith Corporation)

Spotify (HKCU\...\Spotify) (Version: 1.0.21.143.g76c19bcd - Spotify AB)

SumatraPDF (HKLM-x32\...\SumatraPDF) (Version: 2.4 - Krzysztof Kowalczyk)

SwannEye HD Pro version 1.0.0 (HKLM-x32\...\{2C9D5CDE-2211-454F-8B95-A0413C69357C}_is1) (Version: 1.0.0 - )

swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden

Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.0.4.0 - Synaptics Incorporated)

Universal Adb Driver (HKLM-x32\...\{D9C4202E-6D51-4B06-A8F1-22316E654BCA}) (Version: 1.0.0 - ClockworkMod)

Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0016-0000-0000-0000000FF1CE}_EXCEL_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)

Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0019-0000-0000-0000000FF1CE}_PUBLISHER_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)

Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)

VC80CRTRedist - 8.0.50727.6195 (HKLM-x32\...\{933B4015-4618-4716-A828-5289FC03165F}) (Version: 1.2.0 - DivX, Inc) Hidden

VirtuaGirl version 1.2.0.48 (HKCU\...\VirtuaGirl_is1) (Version: 1.2.0.48 - Totem Entertainment)

VLC media player 2.1.1 (HKLM-x32\...\VLC media player) (Version: 2.1.1 - VideoLAN)

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)

Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)

Windows Phone app for desktop (HKLM-x32\...\{5F71448B-88EB-4357-9A98-8658D4C49C48}) (Version: 1.1.2726.0 - Microsoft Corporation)

 

**** End of log ****


Edited by hamluis, 29 February 2016 - 01:11 PM.


#11 InadequateInfirmity

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Posted 29 February 2016 - 12:24 PM

I appreciate it but I gotta focus on one set of instructions at a time and see it through

 

 

 

 

:thumbup2:



#12 ClintNY2VA

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Posted 29 February 2016 - 12:29 PM

Gentleman I truly do apologize if I am breaking protocol. Privizer does look like it is 'all that and a bag o chips'. But if it is a memory leak or similar that newfound free space will fill up again and it too will be only temporary . Cheers to all that are trying to help!



#13 hamluis

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Posted 29 February 2016 - 01:17 PM

Your browser...has a max usage of 1GB RAM, which is about 3 times what I would expect..

 

Your security apps seem to be accounting for max RAM usage at a higher clip than I would expect.

 

As stated by dc3, the free space on C: is an item that needs to be addressed, since it is the easiest major item to eliminate from consideration...and has a possbly negative impact on any other situations involving use of the system.

 

Louis



#14 ClintNY2VA

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Posted 29 February 2016 - 01:29 PM

GOT BSOD SYSTEM_SERVICE_EXCEPTION

Not right away but browsing shortly after. I screen captured it and can upload pic of it, just say the word.



#15 hamluis

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Posted 29 February 2016 - 04:30 PM

There are only so many error messages...they tend to be generic in content and seeing one in isolation is not necessarily fruitful, IMO..

 

It might be more useful to post the following:

 

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis





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