Hello. I seem to be sharing my firewall privileges with a remote hacker and a system restore didn't help. A similar posting at Tom's Hardware pointed to a corrupted/malware rundll32.exe file creating extraneous malware files (guard.tmp, filename.dll) in his Win/System32 folder. I suspect I have something similar though couldn't find those same file names. (His posting is here: http://www.tomshardware.com/forum/134388-45-mysterious-rundll32-administrator-privileges )
I have tried kaspersky, combofix, rskiller, hitman, symantec, emsisoft, avg, symantec, windows defender, etc. I am not a tech guy by trade but serve as my own IT guy some months so any help I get is welcome. I probably am supposed to be posting "hijack this" findings or something as a first step but haven't done anything like that in 12 years so I figured I would post my problem first. Thank you.
Edited by Queen-Evie, 25 February 2016 - 09:53 PM.
moved from Windows 10 Support to Am I Infected