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Onboard keyboard, onboard mouse, and external keyboard do not work--please help


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#1 drews247

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Posted 23 February 2016 - 10:51 PM

Hi,

 

On my win7 64bit Thinkpad x230i I can no longer type with either the onboard or external keyboards.  The onboard mouse does not work either.  The only thing that does work is an external USB mouse.  

 

So far I have tried to reinstall the Synaptics drivers from Lenovo, reinstall USB drivers from Lenovo, download a BIOS update, and update Logitech setpoint. None of those worked.  

 

Also, when I go to Device Manager and I right click on the mouse and keyboards it says that I have the most up-to-date drivers.  I tried to do a System Restore, but Windows says that I do not have have any restore points created.  

 

Is my only option to reinstall windows?

 

Thanks in advance!!



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#2 hamluis

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Posted 24 February 2016 - 12:29 PM

I would go into Device Manager...uninstall the native mouse and keyboard drivers...and then reboot the system.  Those drivers should automatically reinstall with (hopefully) undamaged new drivers that return original functionality.

 

Louis






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