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Any Clues on What is Causing Diff Browser Behavior?


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26 replies to this topic

#1 LittleGreenDots

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Posted 23 February 2016 - 06:16 PM

I don't think I am infected, so I am posting this here in Web Browsing.

 

I use Windows 7 and have noticed some new behavior online.  I have been a Flickr user for years and recently (about a month ago) I noticed (couldn't help but notice) that when I am uploading photos to my gallery, the first image ALWAYS times out.  I have never had this problem in using Flickr for more than ten years.  Another odd thing is many webpages will flash the HTML display page a split second before the page loads.  I don't mean HTML code is visible, but how HTML looks before CSS rules are added, i.e. if you ran ah HTML page with no CSS rules.

 

My IP is Comcast and in spite of their adds claiming how fast they are, I have frequent interruptions while watching YouTube videos.

 

Any insight into what could be causing my issues?

 

Thanks.


Edited by LittleGreenDots, 23 February 2016 - 06:19 PM.


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#2 Darktune

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Posted 23 February 2016 - 06:27 PM

Hey LittleGreenDots,

 

To me it appears you are having internet issues. Sometimes you may notice HTML code you mentioned when your internet connection drops momentarily and the website loads a basic version of the website (usually a refresh should get rid of that).

Have you run a speed test to check your internet connection?

Please browse to www.speedtest.net and click 'Start Test' - let me know the results.

 

Along side this please do the following;

  1. Start --> Search for 'cmd' --> open this
  2. In the black box type the following and press 'Enter' (excluding the hyphen) - ping 8.8.8.8
  3. You should see the following text after the ping test has completed;

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 18ms, Maximum = 46ms, Average = 31ms

 

Please copy your results to your next reply.

Kind regards,

 

Darktune


Edited by Darktune, 23 February 2016 - 06:27 PM.

It's very hard to imagine all the crazy things that things really are like. 

Electrons act like waves.. no they don't exactly, they act like particles.. no they don't exactly.

Words and ideas can change the world.


#3 LittleGreenDots

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Posted 23 February 2016 - 06:55 PM

The speed Test:

 

Download:  17.51

Upload: 6.14

ping 10ms

 

From the second test:

Sent: 4, Received: 4, Lost 0

Roundtrip: 26ms   Max 28ms  Average: 26

 

I forgot to mention that the photos in Flickr are really slow to paste up.  I had problems once before and I think they had too many people on my network.  They changed it and it got better.  Now it's not better anymore.  Thanks.



#4 Darktune

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Posted 23 February 2016 - 06:59 PM

Looking at those results, you should have any issues with uploading images to a website or downloading a websites content to view it. I've got a few questions to ask.

 

Are you using wireless or wired?

When you say 'Too many people on my network' - is this a shared network?

What internet browser are you using?
How long as this been happening?

Kind regards,

 

Darktune


It's very hard to imagine all the crazy things that things really are like. 

Electrons act like waves.. no they don't exactly, they act like particles.. no they don't exactly.

Words and ideas can change the world.


#5 LittleGreenDots

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Posted 23 February 2016 - 07:03 PM

I am using wi-fi. 

I'm not a techie, but when I click on my internet icon (Windows 7), I counted a total of 25 users.

I use Firefox browser.

This has been happening for a 1-2 months.

 

As I noted in my original post, I have never had this problem uploading images to Flickr in over ten years.  I upload every day.


Edited by LittleGreenDots, 23 February 2016 - 07:09 PM.


#6 Norseman143

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Posted 24 February 2016 - 05:29 PM

Did firefox prompt you to update privacy settings?

 

I noticed a lag in performance after installing the plugin from Firefox

 

Today Avast, told me to take it off

 

Anyway any new addons or plugins to your Firefox?



#7 LittleGreenDots

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Posted 28 February 2016 - 11:23 AM

No.  I re[installed W7 on this computer a little over a month ago and I added NoScripts and AdBlockerPlus.  That's it.  I wasn't asked to change privacy settings.



#8 Captain_Chicken

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Posted 28 February 2016 - 09:07 PM

Hi,
Can you run tracert google.com and paste the results?

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#9 Queen-Evie

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Posted 28 February 2016 - 11:14 PM

I am using wi-fi. 
I'm not a techie, but when I click on my internet icon (Windows 7), I counted a total of 25 users.


By internet icon do you mean the network icon that gives a list of available wifi networks? Is that where you are seeing "a total of 25 users"?

Are you using a gateway device (modem/router combo unit)?

What is the manufacturer/model number of your modem?

Edited by Queen-Evie, 28 February 2016 - 11:17 PM.


#10 LittleGreenDots

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Posted 01 March 2016 - 01:17 PM

I will have to read up on how to run a tracet cmd and do that tonight when I get home.

 

Yes, when I said there were 25 units, it was by clicking on the Internet icon and by counting how many separate networks (hope I'm not using the wrong terminology) were listed.



#11 Queen-Evie

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Posted 01 March 2016 - 01:39 PM

I had problems once before and I think they had too many people on my network.


I am using wi-fi. 
I'm not a techie, but when I click on my internet icon (Windows 7), I counted a total of 25 users.


Those are not 25 users of your network. Instead, they are OTHER network set up by others who are close by you.

The available networks list will show any networks within a certain range, although I do not know what that range it.

Please answer my question about the manufacturer/model number of the modem you are using.

#12 LittleGreenDots

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Posted 04 March 2016 - 07:25 AM

It is an Arris TG862G/CT supplied by Comcast.

 

I've noticed lately that when I sometimes hit the 'return to previous page' button on Firefox that I get a 'server not found' msg.  This is a new problem. 


Edited by LittleGreenDots, 04 March 2016 - 07:26 AM.


#13 Queen-Evie

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Posted 04 March 2016 - 10:37 AM

Thank you for the modem information. Your modem is not EOL (end of life) and it is Docsis 3, which is good.

To run a tracert:

Click Start->Run and type cmd and press Enter. This will open a black DOS window. When open, type tracert www.comcast.net and hit enter. When it is finished, you will see a "Trace complete" message. Right click, mark, drag over the text, copy by hitting "Enter", and then hit "Enter" again to paste the trace results into a forum post.

(you can use Comcast or Google for the tracert. Note there is a space between tracert and www)

Have you tried a different browser to see if the issues exist with another browser?

What tier of internet service do you have with Comcast? Performance, Performance Starter, Blast? It *should* be listed on your bill.

Edited by Queen-Evie, 04 March 2016 - 10:42 AM.


#14 RolandJS

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Posted 04 March 2016 - 10:49 AM

Queen-Evie, was Comcast one of those ISPs that sometimes have "public hotspot" ON in customer modem/routers?


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#15 Captain_Chicken

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Posted 04 March 2016 - 03:36 PM

Queen-Evie, was Comcast one of those ISPs that sometimes have "public hotspot" ON in customer modem/routers?


Yes. By default xfinity has a second wifi band called xfinitywifi. This is disableable.

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