Hello, I have had the above mentioned computer since new and I could not be happier with it, so happy with it that I purchased a second one that I use at my place of business. I am not interested in purchasing a newer model computer nor upgrading if that would mean changing drastically the characteristics of my machine.
Unfortunately recently I have been having some issues with one of them, I have had to replace the hard drive in one of the units and since doing that I am having a second issue of the monitor freezing up with various colors and lines throughout and the mouse freezing within that frozen screen if that makes any sense.
I tried swapping out a different monitor, that made no difference.
Contacted someone that I felt was more knowledgeable about what might be happening and this was his response...Dead motherboard. If it was just the video chip, (or card if you're fortunate enough to have a dedicated video card) then the mouse and keyboard will still work. I just fixed one for a lady with that exact same problem. Motherboard looks to be the same color, so it may even be the same model. It was an ASUS. Those OEM, off the shelf motherboards that come in those OEM, off the shelf computer are never really all that great. Its sort of like something like an 89 hp honda civic, vs a 410hp Ford mustang. Something to that effect. OEM vs Aftermarket. Those OEM boards are just BARELY enough to get the job done, And, they'll last for years doing it. Sometimes forever. But when they do die, its typically because they're just... inexpensive boards designed to sell to the masses. Its another part that generally doesn't die. But sometimes, every once in awhile, one does.
I have asked him for more specific information about where I should be getting a motherboard and what type would give me a plugnplay experience but have not heard back from him so I am hoping someone here could clue me in.
Below are some pictures of what my screen looks like after only a short period of time of turning the unit on, also a shot of the internals of my computer, maybe someone can confirm that I do not indeed have a video card.