Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


flashplayerupdate.exe virus and BSOD

  • Please log in to reply
1 reply to this topic

#1 fred1369


  • Members
  • 4 posts
  • Local time:09:03 AM

Posted 23 February 2016 - 01:43 PM

Windows 10 and Google Chrome.  Tried to watch TV show and had flashplayerupdate required.  1st time I've seen it.  Did my research on Bleeping and also some other site I found on google search and they both had the same solution

1. CCleaner

2. junkware removal tool

3. Malwarebytes

4. Hitmanpro

5. AdwCleaner


Did all this but still had flash player update required virus.

Repeated this several times.  Finally ran AdwCleaner 1 more time, didn't find anything, but it told me to restart.

Now all I get is the starting welcome screen but it doesn't go anywhere from there.  Click on my name and I get

the BSOD with these 2 comments:

1. The local session manager failed sign in

2. RPC server is unavailable


I looked up all the ways to boot into safe mode but none of it works.  I can't get to any menu option that 

would lead me to safe mode.  I don't have a recovery disc.  Can't find my Windows 7 installation disc.

BC AdBot (Login to Remove)


#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

  • BSOD Kernel Dump Expert
  • 25,091 posts
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:10:03 AM

Posted 23 February 2016 - 06:11 PM

If infected, I'd suggest posting over in the Am I Infected forum:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users