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Random Crashes complete shut down!


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#1 DizzyCrash

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Posted 20 February 2016 - 11:41 PM

Okay so.. like iv just got this computer back and its crashing at Random times, I cant figure out why though and it shuts off with no fanfare and no warning, one second its on and the next its off.

I think.. THINK its related to doing stuff, cause when i play a video game, it happens but when i leave the computer alone and dont touch it, it can remain working, but its blinked off from seemingly small stuff like browsing  and such, just less commonly so.

Anyway I dont know how to diagnose the issue, thought it might be a problem with my power supply so i upgraded from 400 to 500 but.. nope that didint do nothing.



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#2 usasma

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Posted 21 February 2016 - 07:55 AM

Let's try looking at these reports:

1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 DizzyCrash

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Posted 21 February 2016 - 12:02 PM

Okay so yes it is a Even ID 41 and the tempterture on my CPU seems to be about 81 on average when playing a game its a AMD-FX and it appears once of my fans is running at 50% capacity, so i have to figure out how to tell it to speed up.



#4 DizzyCrash

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Posted 21 February 2016 - 02:49 PM

Are there any ways to control fan speed?



#5 usasma

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Posted 21 February 2016 - 03:54 PM

I'd suggest exploring different cooling solutions with the experts over in the Internal Hardware forums:    http://www.bleepingcomputer.com/forums/f/7/internal-hardware/ 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 DizzyCrash

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Posted 21 February 2016 - 11:27 PM

I'd suggest exploring different cooling solutions with the experts over in the Internal Hardware forums:    http://www.bleepingcomputer.com/forums/f/7/internal-hardware/ 

I shouldnt have to buy new god-damn cooling systems or devices or anything when i pay a thousand dollars for a computer and iv only had it for a few weeks, this is not something i should just be expected to deal with.



#7 DizzyCrash

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Posted 21 February 2016 - 11:29 PM

This is why i bought a PC instead of building it, so i wouldnt have to fiddle and pick around with the insides and buying new parts and installing new parts!



#8 usasma

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Posted 22 February 2016 - 05:57 AM

 

I shouldnt have to buy new god-damn cooling systems or devices or anything when i pay a thousand dollars for a computer and iv only had it for a few weeks, this is not something i should just be expected to deal with.

First, I did not suggest that you purchase anything.

Second, I suggest that you find someone else to help you as I will no longer work with you.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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