When launching my Microsoft Surface 3 with Windows 10, I get a blue screen as below;
Your PC/Device needs to be repaired
The Boot Configuration Data file doesn't contain valid information for an operating system.
Error code: 0x0000098
You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer.
If I hold the volume down key on boot up, I can get into some sort of setting screen where I have set the below settings;
Trusted Platform Module (TPM) [Enabled]
Secure Boot Control [Disabled]
Configure Alternate System Boot Order [Network -> USB -> SSD]
I downloaded MediaCreationTool.exe file from Microsoft's website and installed it on a USB. With that inserted, if I hold the volume up key, I can get to a Troubleshooting section.
I am trying to restore/repair without wiping everything and have tried the following options;
Reset this PC -> Keep my Files -> The drive where Windows is installed is locked. Unlock the drive and try again.
System restore -> To use System restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore.
System Image Recovery -> "Windows cannot find a system image on this computer". I can get to a explorer type screen where I can seemingly browse The C drive, my USB and a "Boot" X drive, but don't know what to choose.
Start Up Repair -> Start-up Repair couldn't repair your PC.
Command Prompt -> Launches in X:\Sources but don't know what to do.
UEFI Firmware Settings -> Just says "Restart to change UEFI firmware settings" and then takes me to the volume down screen as described above.
Go back to the previous build -> We ran into a problem and won't be able to take you to the previous build.
If I use the USB and select the "Install" option (rather than "Repair your computer") then choose Advanced install I can get to the following screen but again don't know what to do.
IMG_0823.JPG 109.81KB 1 downloads
Any help much appreciated.
Edited by IR15H, 20 February 2016 - 12:36 PM.