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Win 7 Pro - The attributes are inconsistent


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#1 MdHelp

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Posted 20 February 2016 - 09:08 AM

Can someone please help me. I am older person in my 60's. I just purchased a new laptop using Win 7 Pro. I attempted to set up an Administrator account but everytime I need to use administrator and right click for option, it does not work. I attempted to do a "scf \scan now, and that also did not work because I was pointed to USER. I tried to set up Homegroup, but my system says Workgroup. When I try and go co Command Prompt, it goes to USER not to Windows\System 32. Everytime I try and install a program it either tries to install in wrong place or I get error message "THE ATTRIBUTES ARE INCONSISTENT". Not sure how everything got all twisted around but things are really screwed up and I have only had the laptop for 1 week. I WOULD APPRECIATE ANY HELP. Thanks



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#2 hamluis

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Posted 20 February 2016 - 11:34 AM

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis


#3 RolandJS

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Posted 20 February 2016 - 12:04 PM

MdHelp, I'm a Windows 7 Pro user.  You mentioned Homegroup, however, your network is Workgroup.  Unless I am mistaken, Homegroup and Workgroup eclipse in that they both use ethernet and/or wireless, but are not the same thing.  Workgroup is your internet connectivity and workings.  Homegroup is similar to a family country club -- you share a narrow range of folders and files across the room or even across the country.  And, all your country club members must have Windows 7 [whether the same edition/version, Louis can tell you, cause I do not know that part].


Edited by RolandJS, 20 February 2016 - 12:06 PM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#4 Havachat

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Posted 27 February 2016 - 12:23 AM

Can someone please help me. I am older person in my 60's. I just purchased a new laptop using Win 7 Pro. I attempted to set up an Administrator account but everytime I need to use administrator and right click for option, it does not work. I attempted to do a "scf \scan now, and that also did not work because I was pointed to USER. I tried to set up Homegroup, but my system says Workgroup. When I try and go co Command Prompt, it goes to USER not to Windows\System 32. Everytime I try and install a program it either tries to install in wrong place or I get error message "THE ATTRIBUTES ARE INCONSISTENT". Not sure how everything got all twisted around but things are really screwed up and I have only had the laptop for 1 week. I WOULD APPRECIATE ANY HELP. Thanks

If you have only had it for One Week , i would save any Data / Pics Docs etc  to a USB or Ext Drive  , and then use the Restore to Factory condition function for that Laptop , this would restore it to the way you first got it and resolve any conflicts of User Control or corruption.

 

Check the Manual or go Online for the Procedure to Restore the laptop from the Manufacturers Website.



#5 dc3

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Posted 27 February 2016 - 10:38 AM

I agree with Havachat.  Copy the data which you wish to save to removable media, like a flash drive.

 

If you post the make and model of this computer I will provide you with instruction to use the System Recovery Partition.  This will essentially overwrite the partition which Windows is installed on and reinstall the version of Windows that was loaded by the OEM manufacturer.  This means that if you don't save the data to a removable form of media it will be lost.  Anything added after you first start using the computer will be lost.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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