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Windows10 support page says I have win 8 but i have10-huh?


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#1 djkea

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Posted 19 February 2016 - 05:39 AM

I have upgraded to windows 10 but when I attempt to get to the support site at windows.microsoft.com/en-us/windows-10/support I receive the message that the page is for windows 10 but you have windows 8.  Why does this happen and should I take any action?  Thanks for your reply.



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#2 Niweg

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Posted 19 February 2016 - 10:32 AM

 What is it you're trying to do?  There are probably alternatives, but it depends on what that might be.  If you want to check what your system thinks it's running, run WINVER from a command prompt.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.


#3 britechguy

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Posted 19 February 2016 - 10:58 AM

This could also easily be the result of cached pages.  Clear your browser cache entirely and then see what comes up.


Brian  AKA  Bri the Tech Guy (my website address is in my profile) Windows 10 Home, 64-bit, Version 1709, Build 16299

       

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#4 djkea

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Posted 19 February 2016 - 01:32 PM

Issue resolved.  Thanks for the responses.  I was secure in the knowledge that the machine was using a licensed upgrade to 10.  However, when I go to microsoft win10 support the page offers that it is for win 10 support but  I have accessed the page on a system using windows 8.  I feared there might be an issue with the authenticaiton on Microsoft's end. I believe my issue has been resolved by clearing the cache.  Thank you both very much. 






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