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Help: browser opens itself to a russian page even when my computer is locked


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7 replies to this topic

#1 martigan99

martigan99

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Posted 18 February 2016 - 05:41 PM

hello, I am an experienced user and I use windows 10. I have tried everything to find the problem and failed to identify it, here are the steps I took. I ran scans with spybot, malwarebyte, ccleaner, avast, adwcleaner it all came up clean. I also inspected my running programs with autoruns with virustotal it also came up clean. I also tried to uninstalling chrome and reinstalling it. to make sure it wasnt a browser addon, the malware then opened firefox to the spam page. So yeah I need some help. Best description of the problem is that every couple hours my default browser opens itself to a russian gaming spam page even when the computer is locked.



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#2 buddy215

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Posted 19 February 2016 - 06:52 AM

Welcome to BC...

 

Post the three lists mentioned below using CCleaner.

Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.

At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next

post. Please do that.

 

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you

will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 martigan99

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Posted 19 February 2016 - 07:46 AM

oh, it is definitly gangnamgame.org

 

Yes    Task    Adobe Flash Player Updater    Adobe Systems Incorporated    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Yes    Task    CCleanerSkipUAC    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)
Yes    Task    GoogleUpdateTaskMachineCore    Google Inc.    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
Yes    Task    GoogleUpdateTaskMachineUA    Google Inc.    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes    Task    MS        explorer http://gangnamgame.org
Yes    Task    Optimize Start Menu Cache Files-S-1-5-21-1899329369-4061932993-778110033-1001        
Yes    Task    Private Internet Access Startup        "C:\Program Files\pia_manager\pia_manager.exe" --startup
 

 

Yes    HKCU:Run    CCleaner Monitoring    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
Yes    HKCU:Run    OneDrive    Microsoft Corporation    "C:\Users\louis-philippe\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
Yes    HKCU:Run    Plex Media Server    Plex, Inc.    "C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe"
Yes    HKCU:Run    Spotify    Spotify Ltd    "C:\Users\louis-philippe\AppData\Roaming\Spotify\Spotify.exe" -autostart -minimized
Yes    HKCU:Run    Spotify Web Helper    Spotify Ltd    "C:\Users\louis-philippe\AppData\Roaming\Spotify\SpotifyWebHelper.exe"
Yes    HKCU:Run    SpybotPostWindows10UpgradeReInstall    Safer-Networking Ltd.    "C:\Program Files\Common Files\AV\Spybot - Search and Destroy\Test.exe"
Yes    HKCU:Run    Steam    Valve Corporation    "F:\Steam\steam.exe" -silent
Yes    HKLM:Run    AvastUI.exe    AVAST Software    "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
Yes    HKLM:Run    Launch LCore    Logitech Inc.    C:\Program Files\Logitech Gaming Software\LCore.exe /minimized
Yes    HKLM:Run    NvBackend    NVIDIA Corporation    "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"
Yes    HKLM:Run    RtHDVBg_DTS    Realtek Semiconductor    "C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /DTSU2P
Yes    HKLM:Run    RTHDVCPL    Realtek Semiconductor    "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s
Yes    HKLM:Run    SDTray    Safer-Networking Ltd.    "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
Yes    HKLM:Run    ShadowPlay    Microsoft Corporation    "C:\WINDOWS\system32\rundll32.exe" C:\WINDOWS\system32\nvspcap64.dll,ShadowPlayOnSystemStart
Yes    Startup Common    Install LastPass FF RunOnce.lnk    LastPass    C:\Program Files (x86)\Common Files\lpuninstall.exe
Yes    Startup Common    Install LastPass IE RunOnce.lnk    LastPass    C:\Program Files (x86)\Common Files\lpuninstall.exe

 

 

3D Builder    Microsoft Corporation    12/14/2015        10.10.38.0
7-Zip 9.20 (x64 edition)    Igor Pavlov    1/16/2015    2.48 MB    9.20.00.0
Adobe Flash Player 20 NPAPI    Adobe Systems Incorporated    2/11/2016    8.40 MB    20.0.0.306
Alarms & Clock    Microsoft Corporation    12/29/2015        10.1512.58020.0
App connector    Microsoft Corporation    12/12/2015        1.3.3.0
Apple Application Support (32-bit)    Apple Inc.    7/29/2015    127 MB    3.2
Apple Application Support (64-bit)    Apple Inc.    7/29/2015    144 MB    3.2
Apple Mobile Device Support    Apple Inc.    7/29/2015    42.6 MB    8.2.1.3
Apple Software Update    Apple Inc.    7/29/2015    4.53 MB    2.1.3.127
Armello        1/3/2016    2.97 MB    
Assassin's Creed Rogue    Ubisoft Sofia    1/5/2016    11.7 GB    
ASUS Welcome    ASUSTeK COMPUTER INC.    12/12/2015        1.0.1.0
Avast Free Antivirus    AVAST Software    2/16/2016    1.01 GB    11.1.2253
Battle.net    Blizzard Entertainment    2/5/2016    458 MB    
Bonjour    Apple Inc.    7/29/2015    3.23 MB    3.0.0.10
Calculator    Microsoft Corporation    1/21/2016        10.1601.49020.0
Call of Juarez Gunslinger    Techland    12/19/2015    4.62 GB    
Camera    Microsoft Corporation    2/5/2016        2016.128.10.0
Candy Crush Saga    king.com    2/9/2016        1.680.4.0
CCleaner    Piriform    2/5/2016    17.5 MB    5.14
Diablo III    Blizzard Entertainment    2/5/2016    31.4 GB    
Eufloria HD    Rudolf Kremers & Alex May    12/19/2015    2.19 GB    
Fallout 4        11/9/2015    25.2 GB    
Far Cry 4    Ubisoft    12/12/2015        
Far Cry® 3 Blood Dragon    Ubisoft Montreal    12/19/2015    3.20 GB    
Game of Thrones    Cyanide Studios    1/19/2015        
Get Office    Microsoft Corporation    2/5/2016        17.6628.23511.0
Get Skype    Skype    12/12/2015        3.2.1.0
Get Started    Microsoft Corporation    1/7/2016        2.6.12.0
Google Chrome    Google Inc.    2/11/2016    314 MB    48.0.2564.109
Groove Music    Microsoft Corporation    12/12/2015        3.6.15131.0
Hi-Rez Studios Authenticate and Update Service    Hi-Rez Studios    4/19/2015    2.84 GB    3.0.0.0
IPVanish VPN    IPVanish.com    1/5/2016    30.1 MB    2.0.5507.29332
LastPass (uninstall only)    LastPass    12/19/2015    63.2 MB    
League of Legends    Riot Games    1/5/2016    3.50 GB    3.0.1
Logitech Gaming Software 8.75    Logitech Inc.    12/12/2015    168 MB    8.75.30
Lost Planet 3    Spark Unlimited    12/19/2015    15.3 GB    
Mail and Calendar    Microsoft Corporation    2/10/2016        17.6568.16901.0
Malwarebytes Anti-Malware version 2.2.0.1024    Malwarebytes    12/7/2015    56.0 MB    2.2.0.1024
Maps    Microsoft Corporation    1/20/2016        4.1601.10150.0
Medal of Honor ™    Electronic Arts    1/17/2015    76.7 MB    1.0.0.0
Messaging + Skype    Microsoft Corporation    1/22/2016        2.13.20000.0
Microsoft ASP.NET MVC 4 Runtime    Microsoft Corporation    1/24/2015    2.47 MB    4.0.40804.0
Microsoft Mouse and Keyboard Center    Microsoft Corporation    12/19/2015    41.2 MB    2.3.188.0
Microsoft Silverlight    Microsoft Corporation    1/13/2016    143 MB    5.1.41212.0
Microsoft Solitaire Collection    Microsoft Studios    1/13/2016        3.7.1041.0
Microsoft Visual C++ 2005 Redistributable    Microsoft Corporation    1/24/2015    3.00 MB    8.0.56336
Microsoft Visual C++ 2005 Redistributable (x64)    Microsoft Corporation    1/17/2015    10.3 MB    8.0.61000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17    Microsoft Corporation    2/2/2015    1.63 MB    9.0.30729
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161    Microsoft Corporation    1/19/2015    830 KB    9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022    Microsoft Corporation    3/9/2015    1.22 MB    9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17    Microsoft Corporation    1/17/2015    1.22 MB    9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161    Microsoft Corporation    1/19/2015    591 KB    9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219    Microsoft Corporation    6/14/2015    18.0 MB    10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219    Microsoft Corporation    6/14/2015    14.7 MB    10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030    Microsoft Corporation    1/6/2016    20.5 MB    11.0.61030.0
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030    Microsoft Corporation    1/6/2016    17.3 MB    11.0.61030.0
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501    Microsoft Corporation    12/12/2015    20.5 MB    12.0.30501.0
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501    Microsoft Corporation    12/12/2015    17.1 MB    12.0.30501.0
Microsoft Wi-Fi    Microsoft Corporation    12/12/2015        1.1511.2.0
Money    Microsoft Corporation    1/26/2016        4.8.239.0
Movies & TV    Microsoft Corporation    1/29/2016        3.6.16941.0
Mozilla Firefox 44.0.2 (x86 en-US)    Mozilla    2/17/2016    87.8 MB    44.0.2
Mozilla Maintenance Service    Mozilla    2/17/2016    214 KB    44.0.2.5884
MSN Food & Drink    Microsoft Corporation    12/12/2015        3.0.4.336
MSN Health & Fitness    Microsoft Corporation    12/12/2015        3.0.4.336
MSN Travel    Microsoft Corporation    12/12/2015        3.0.4.336
News    Microsoft Corporation    1/26/2016        4.8.239.0
NVIDIA 3D Vision Controller Driver 352.65    NVIDIA Corporation    1/30/2016    8.52 MB    352.65
NVIDIA 3D Vision Driver 361.75    NVIDIA Corporation    1/30/2016    31.7 MB    361.75
NVIDIA GeForce Experience 2.9.1.22    NVIDIA Corporation    1/15/2016    27.0 MB    2.9.1.22
NVIDIA Graphics Driver 361.75    NVIDIA Corporation    1/30/2016    549 MB    361.75
NVIDIA HD Audio Driver 1.3.34.4    NVIDIA Corporation    1/30/2016    8.42 MB    1.3.34.4
NVIDIA Miracast Virtual Audio 352.86    NVIDIA Corporation    5/21/2015    5.72 MB    352.86
NVIDIA PhysX System Software 9.15.0428    NVIDIA Corporation    5/21/2015    348 MB    9.15.0428
OneNote    Microsoft Corporation    2/18/2016        17.6568.15821.0
Origin    Electronic Arts, Inc.    12/19/2015    235 MB    9.5.3.636
Outland    Housemarque    12/19/2015    909 MB    
People    Microsoft Corporation    2/5/2016        10.0.10220.0
Phone    Microsoft Corporation    1/7/2016        2.12.14001.0
Phone Companion    Microsoft Corporation    2/5/2016        10.1602.3010.0
Photos    Microsoft Corporation    2/5/2016        16.201.11370.0
Plex Media Server    Plex, Inc.    12/19/2015    343 MB    0.9.1213
Private Internet Access Support Files    Private Internet Access    1/3/2016    3.11 MB    1.0.0.0
PunkBuster Services    Even Balance, Inc.    12/12/2015        0.989
qBittorrent 3.1.11    The qBittorrent project    12/12/2015    45.3 MB    3.1.11
Reader    Microsoft Corporation    2/9/2016        6.4.9926.18190
Realtek High Definition Audio Driver    Realtek Semiconductor Corp.    12/19/2015    40.7 MB    6.0.1.7535
Remote Desktop    Microsoft Corporation    12/12/2015        6.3.9600.16419
Smite    Hi-Rez Studios    4/19/2015    2.84 GB    2.4.2684.1
Sports    Microsoft Corporation    1/26/2016        4.8.239.0
Spotify    Spotify AB    2/18/2016        1.0.23.90.g42187855
Spybot - Search & Destroy    Safer-Networking Ltd.    2/5/2016    315 MB    2.5.43
Star Wars - Jedi Knight II: Jedi Outcast    Raven Software    12/19/2015    698 MB    
Star Wars Jedi Knight: Jedi Academy    Raven Software    12/19/2015    1.25 GB    
Star Wars: Knights of the Old Republic II    Obsidian Entertainment    12/19/2015    4.46 GB    
STAR WARS™ Battlefront™    Electronic Arts    12/19/2015    29.1 GB    1.0.4.28745
STAR WARS™ Battlefront™ Beta    Electronic Arts    12/19/2015    10.8 GB    1.0.3.51560
Steam    Valve Corporation    12/12/2015        2.10.91.91
Store    Microsoft Corporation    2/13/2016        2016.27.2.0
Sway    Microsoft Corporation    2/5/2016        17.6629.20261.0
Titanfall™    Electronic Arts    12/19/2015    58.3 GB    1.0.10.1
Total War: ROME II - Emperor Edition    Creative Assembly    12/19/2015    25.1 GB    
Tower of Guns    Terrible Posture Games    12/19/2015    820 MB    
Twitter    Twitter Inc.    2/17/2016        4.3.4.0
Uplay    Ubisoft    1/19/2016    31.0 GB    4.9
VLC media player    VideoLAN    12/19/2015    95.7 MB    2.1.5
Voice Recorder    Microsoft Corporation    12/22/2015        10.1512.21110.0
Weather    Microsoft Corporation    1/26/2016        4.8.239.0
Windows Reading List    Microsoft Corporation    12/12/2015        6.3.9654.20947
Windows Scan    Microsoft Corporation    12/12/2015        6.3.9654.17133
Wolfenstein: The New Order    Machine Games    12/19/2015    43.5 GB    
Xbox    Microsoft Corporation    2/18/2016        14.14.16008.0
XCOM 2        2/7/2016    29.1 GB    
«Total War. Attila» 1.2.1.0    SEGA    7/29/2015    19.9 GB    1.2.1.0
 



#4 buddy215

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Posted 19 February 2016 - 09:15 AM

Disable these Tasks: Use CCleaner by clicking on each item and then choose Disable

Yes    Task    Adobe Flash Player Updater    Adobe Systems Incorporated    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Yes    Task    GoogleUpdateTaskMachineCore    Google Inc.    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
Yes    Task    GoogleUpdateTaskMachineUA    Google Inc.    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler

Yes    Task    Optimize Start Menu Cache Files-S-1-5-21-1899329369-4061932993-778110033-1001  

 

Delete this Task: Use CCleaner by clicking on it and choosing Delete on the right.

Yes    Task    MS        explorer http://gangnamgame.org

 

Disable these Windows Startups: Use CCleaner by clicking on each item and then choose Disable on the right.

Yes    HKCU:Run    CCleaner Monitoring    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR

Yes    HKCU:Run    Plex Media Server    Plex, Inc.    "C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe"
Yes    HKCU:Run    Spotify    Spotify Ltd    "C:\Users\louis-philippe\AppData\Roaming\Spotify\Spotify.exe" -autostart -minimized
Yes    HKCU:Run    Spotify Web Helper    Spotify Ltd    "C:\Users\louis-philippe\AppData\Roaming\Spotify\SpotifyWebHelper.exe"
Yes    HKCU:Run    SpybotPostWindows10UpgradeReInstall    Safer-Networking Ltd.    "C:\Program Files\Common Files\AV\Spybot - Search and Destroy\Test.exe"
Yes    HKCU:Run    Steam    Valve Corporation    "F:\Steam\steam.exe" -silent

Yes    HKLM:Run    SDTray    Safer-Networking Ltd.    "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
Yes    HKLM:Run    ShadowPlay    Microsoft Corporation    "C:\WINDOWS\system32\rundll32.exe" C:\WINDOWS\system32\nvspcap64.dll,ShadowPlayOnSystemStart
Yes    Startup Common    Install LastPass FF RunOnce.lnk    LastPass    C:\Program Files (x86)\Common Files\lpuninstall.exe
Yes    Startup Common    Install LastPass IE RunOnce.lnk    LastPass    C:\Program Files (x86)\Common Files\lpuninstall.exe

 

Uninstall these programs: Use CCleaner. If a program is difficult then use Download Revo Uninstaller Freeware in Advanced Mode

Candy Crush Saga    king.com    2/9/2016        1.680.4.0

qBittorrent 3.1.11    The qBittorrent project    12/12/2015    45.3 MB    3.1.11 (VERY risky to use to download free games, videos, cracked/ pirated software, etc. May be illegal, too)

Spybot - Search & Destroy    Safer-Networking Ltd.    2/5/2016    315 MB    2.5.43 (not favored by security pros for several years)

Uplay    Ubisoft    1/19/2016    31.0 GB    4.9 (unless you absolutely have to have it...)

 

Scan using these two programs:

 

  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 martigan99

martigan99
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Posted 19 February 2016 - 10:38 AM

ESET did not find a treat
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.3 (02.09.2016)
Operating System: Windows 10 Home x64 
Ran by louis-philippe (Administrator) on Fri 02/19/2016 at  9:22:30.87
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 2 
 
Successfully deleted: C:\WINDOWS\wininit.ini (File) 
Successfully deleted: C:\WINDOWS\prefetch\AVAST_FREE_ANTIVIRUS_SETUP_ON-0EABD9BF.pf (File) 
 
 
 
Registry: 0 
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 02/19/2016 at  9:25:46.25
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#6 buddy215

buddy215

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Posted 19 February 2016 - 11:00 AM

After rebooting the computer....what's the verdict...does the problem still exist?


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#7 martigan99

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Posted 19 February 2016 - 11:08 AM

It didn't. What is weird is that it happened when the computer is left alone running for a couple of hours even when the computer was on sleep mode. I will leave it running and post back if it happens again today. Do you know what it was a virus a worm or just a start task? thank you for your help.



#8 buddy215

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Posted 19 February 2016 - 11:11 AM

I was thinking it was in a startup/ task. But I'm not sure how it got there. You might check and see if that 

task is back after rebooting.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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