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after update pc locks up


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#1 mwdenko

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Posted 18 February 2016 - 05:11 PM

I can't figure out if it is the skype update or another update that has killed my machine. 

 

I can't uninstall skype in safe mode.

 

PC locks after initial boot and ctrl-alt-del doesn't work to get task manager out.

 

Right now it's frozen loading programs to uninstall.

 

Any help in diagnosing this problem would be great!



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#2 mwdenko

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Posted 19 February 2016 - 08:05 AM

I've managed to get the PC to come up after a clean boot.  But, It stops after a short time.

 

I ran Rkill to see if there were any nasties.  But, it didn't find any but some images were incorrect.  Can someone help me fix these issues?

 

Rkill 2.8.3 by Lawrence Abrams (Grinler)
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 02/19/2016 07:59:25 AM in x64 mode.
Windows Version: Windows 10 Home 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * fcvsc [Missing Service]
 * HdAudAddService [Missing Service]
 * HyperVideo [Missing Service]
 * netvsc [Missing Service]
 * wfpcapture [Missing Service]
 
 * CompositeBus => \SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_912dfdedc3d2f520\CompositeBus.sys [Incorrect ImagePath]
 * NgcSvc => %SystemRoot%\system32\svchost.exe -k LocalSystemNetworkRestricted [Incorrect ImagePath]
 * swenum => \SystemRoot\System32\drivers\swenum.sys [Incorrect ImagePath]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 02/19/2016 08:01:05 AM
Execution time: 0 hours(s), 1 minute(s), and 40 seconds(s)


#3 mwdenko

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Posted 19 February 2016 - 08:30 AM

I ran sfc /scannow - Windows Resource Protection did not find any integrity violations.

 

Currently running DISM.exe /Online /Cleanup-image /RestoreHealth



#4 mwdenko

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Posted 19 February 2016 - 09:28 AM

Please close this as it must be a virus of some kind.  I have opened a thread in the virus section






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