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hohotel


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16 replies to this topic

#1 shimself

shimself

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Posted 18 February 2016 - 04:18 PM

up to date win7  and   up to date firefox

 

I make a search on Google.co.uk and the hits come up with pages on amazon.co.uk

I click on whichever hit and I go to http://www.hohotel.net/hotel/1437883280987?city=Paris instead of the amazon page

 

The city name changes as does the long number

 

malwarebytes come up with nothing

hijack this log doesn't show amazon nor hohotel

regedit doesn't show hohotel

google france (hits on amazon.fr) is ok

google france with hits on amazon.co.uk has the same problem

yahoo with hits on amazon.co.uk is ok

 

it's not EVERY hit on amazon.co.uk

those with the form http://www.amazon.co.uk/various-keywords/dp/B009999999 go to hohotel

those with the form http://www.amazon.co.uk/books-used-books-textbooks/b?ie=UTF8&node=266239 work correctly

 

so far if it's not amazon.co.uk it works correctly

 

I have no idea what and why and how!  Thanks


Edited by shimself, 18 February 2016 - 04:24 PM.


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#2 Broni

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Posted 18 February 2016 - 04:40 PM

Which browser is affected?

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 shimself

shimself
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  • Local time:01:40 PM

Posted 18 February 2016 - 07:05 PM

Thanks for the help

 

firefox is affected and IE isn't

 

logs

 

 Results of screen317's Security Check version 1.014 --- 12/23/15  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````

 Windows Firewall Enabled!  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 20.0.0.306  
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Thunderbird (38.5.0)
````````Process Check: objlist.exe by Laurent````````  
 TOSHIBA TOSHIBA Online Product Information TOPI.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 

Farbar Service Scanner Version: 27-01-2016
Ran by sh (administrator) on 18-02-2016 at 23:03:05
Running from "C:\Users\sh\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is unreachable
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by sh (administrator) on 18-02-2016 at 23:06:12
Running from "C:\Users\sh\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: PORTEGE R830 Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
========================= IP Configuration: ================================

Intel® Centrino® Advanced-N 6230 = Wireless Network Connection (Connected)
Intel® 82579V Gigabit Network Connection = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : R830
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 88-53-2E-AD-39-D3
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 88-53-2E-AD-39-D3
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6230
   Physical Address. . . . . . . . . : 88-53-2E-AD-39-D2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::2462:4a43:ab59:2907%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.83(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 15 February 2016 09:01:58
   Lease Expires . . . . . . . . . . : 19 February 2016 14:16:40
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 310924078
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-1B-3F-FA-E8-E0-B7-86-12-53
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® 82579V Gigabit Network Connection
   Physical Address. . . . . . . . . : E8-E0-B7-86-12-53
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{7CC1D71B-474B-4369-8C6D-F04D21C50C9D}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B7496667-42AF-4E1E-BB92-AEB9745487AC}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D76528ED-7508-4361-ACEA-12C196C8B489}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{FD0F4B77-FDDE-47A9-9684-D794AA802EAC}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  box
Address:  192.168.1.1

Name:    google.com
Addresses:  2a00:1450:4007:80e::200e
      77.154.227.246
      77.154.227.250
      77.154.227.245
      77.154.227.248
      77.154.227.247
      77.154.227.244
      77.154.227.249
      77.154.227.251


Pinging google.com [77.154.227.251] with 32 bytes of data:
Reply from 77.154.227.251: bytes=32 time=51ms TTL=56
Reply from 77.154.227.251: bytes=32 time=50ms TTL=56

Ping statistics for 77.154.227.251:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 50ms, Maximum = 51ms, Average = 50ms
Server:  box
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
      2001:4998:44:204::a7
      2001:4998:58:c02::a9
      98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=134ms TTL=51
Reply from 98.139.183.24: bytes=32 time=134ms TTL=51

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 134ms, Maximum = 134ms, Average = 134ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...88 53 2e ad 39 d3 ......Microsoft Virtual WiFi Miniport Adapter #2
 13...88 53 2e ad 39 d3 ......Microsoft Virtual WiFi Miniport Adapter
 12...88 53 2e ad 39 d2 ......Intel® Centrino® Advanced-N 6230
 11...e8 e0 b7 86 12 53 ......Intel® 82579V Gigabit Network Connection
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 35...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.83     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.83    281
     192.168.1.83  255.255.255.255         On-link      192.168.1.83    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.83    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.83    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.83    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 12    281 fe80::/64                On-link
 12    281 fe80::2462:4a43:ab59:2907/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/17/2016 03:19:54 PM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 44.0.2.5884 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1a6c

Start Time: 01d167c81eba59f2

Termination Time: 79

Application Path: C:\Program Files\Mozilla Firefox\firefox.exe

Report Id: 7a891087-d581-11e5-bb70-e8e0b7861253

Error: (02/11/2016 03:43:20 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/10/2016 04:31:42 PM) (Source: Application Hang) (User: )
Description: The program soffice.bin version 4.0.9782.500 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 145c

Start Time: 01d163259dbf3174

Termination Time: 254

Application Path: C:\Program Files (x86)\OpenOffice 4\program\soffice.bin

Report Id: 59a223aa-d00b-11e5-b639-e8e0b7861253

Error: (02/10/2016 04:29:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: thunderbird.exe, version: 38.5.1.5840, time stamp: 0x5681a376
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x3312f584
Faulting process id: 0x1780
Faulting application start time: 0xthunderbird.exe0
Faulting application path: thunderbird.exe1
Faulting module path: thunderbird.exe2
Report Id: thunderbird.exe3

Error: (02/06/2016 03:55:24 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.

Error: (02/06/2016 03:51:41 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/06/2016 03:39:40 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.

Error: (02/06/2016 03:38:49 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.

Error: (02/05/2016 09:37:37 PM) (Source: Application Hang) (User: )
Description: The program DigitalEditions.exe version 4.5.1.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 978

Start Time: 01d15f80a9466d3a

Termination Time: 157

Application Path: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.5\DigitalEditions.exe

Report Id:

Error: (02/04/2016 04:14:14 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (02/17/2016 01:57:19 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (02/15/2016 02:15:49 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (02/11/2016 09:53:31 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{96EA14AA-DE59-447B-B607-8CBD66C83E49} because another computer on the network has the same name.  The server could not start.

Error: (02/11/2016 09:53:20 PM) (Source: RasSstp) (User: )
Description: CoId={F68CF7DF-60F8-4CC5-9CDC-401322CB4004}:The initial Secure Socket Tunneling Protocol request could not be successfully sent to the server. This can be due to network connectivity issues or certificate (trust) issues. The detailed error message is provided below. Correct the problem and try again.

No connection could be made because the target machine actively refused it.

Error: (02/11/2016 10:34:01 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (02/11/2016 10:34:01 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (02/11/2016 10:33:54 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (02/11/2016 10:33:54 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (02/11/2016 04:28:14 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (02/11/2016 03:39:33 AM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service did not shut down properly after receiving a preshutdown control.


Microsoft Office Sessions:
=========================
Error: (02/17/2016 03:19:54 PM) (Source: Application Hang)(User: )
Description: firefox.exe44.0.2.58841a6c01d167c81eba59f279C:\Program Files\Mozilla Firefox\firefox.exe7a891087-d581-11e5-bb70-e8e0b7861253

Error: (02/11/2016 03:43:20 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/10/2016 04:31:42 PM) (Source: Application Hang)(User: )
Description: soffice.bin4.0.9782.500145c01d163259dbf3174254C:\Program Files (x86)\OpenOffice 4\program\soffice.bin59a223aa-d00b-11e5-b639-e8e0b7861253

Error: (02/10/2016 04:29:22 PM) (Source: Application Error)(User: )
Description: thunderbird.exe38.5.1.58405681a376unknown0.0.0.000000000c00000053312f584178001d160f980a2aa59C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exeunknown0ea63f66-d00b-11e5-b639-e8e0b7861253

Error: (02/06/2016 03:55:24 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Users\sh\AppData\Local\Temp\WebIns12HomeC\WebInstaller.exe

Error: (02/06/2016 03:51:41 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/06/2016 03:39:40 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Users\sh\AppData\Local\Temp\WebIns12HomeC\WebInstaller.exe

Error: (02/06/2016 03:38:49 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Users\sh\AppData\Local\Temp\WebIns12HomeC\WebInstaller.exe

Error: (02/05/2016 09:37:37 PM) (Source: Application Hang)(User: )
Description: DigitalEditions.exe4.5.1.097801d15f80a9466d3a157C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.5\DigitalEditions.exe

Error: (02/04/2016 04:14:14 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

7-Zip 15.14 (x64) (HKLM\...\7-Zip) (Version: 15.14 - Igor Pavlov)
Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.306 - Adobe Systems Incorporated)
Adobe Reader 9.2 (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-A92000000001}) (Version: 9.2.0 - Adobe Systems Incorporated)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version: 1.14.0.43019 - Amazon)
AuthenTec WinBio FingerPrint Software (HKLM\...\{3CEE4431-D0DA-49AA-A78D-5D3B559446DF}) (Version: 3.2.3.1157 - AuthenTec, Inc.)
Basic Operation Guide EPSON XP-402 403 405 406 Series (HKLM-x32\...\EPSON XP-402 403 405 406 Series Bog) (Version:  - )
BCL easyPDF Printer 6 (HKLM\...\{8EAF3C82-921D-47E1-8685-B36B4E6B5039}) (Version: 6.3.17 - BCL Technologies)
Download Navigator (HKLM-x32\...\{E728441A-7820-4B1C-87C9-DE7BE37B2953}) (Version: 1.1.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{BECE9CCD-83F6-4BAA-9B26-227DF7D2E932}) (Version: 3.01.0000 - Seiko Epson Corporation)
Epson Network Guide EPSON XP-402 403 405 406 Series (HKLM-x32\...\EPSON XP-402 403 405 406 Series Netg) (Version:  - )
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON XP-402 403 405 406 Series Printer Uninstall (HKLM\...\EPSON XP-402 403 405 406 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.6.0 - SEIKO EPSON CORPORATION)
f.lux (HKCU\...\Flux) (Version:  - )
FastStone Image Viewer 5.5 (HKLM-x32\...\FastStone Image Viewer) (Version: 5.5 - FastStone Soft)
HP Officejet Pro 6230 Basic Device Software (HKLM\...\{13D3FD50-D132-4E62-B3FD-4CD4C69238D0}) (Version: 33.1.73.49987 - Hewlett-Packard Co.)
HP Officejet Pro 6230 Help (HKLM-x32\...\{53724BFF-9F8D-4E4D-918A-9B901FA9BB6F}) (Version: 34.0.0 - Hewlett Packard)
Intel® Network Connections Drivers (HKLM\...\PROSet) (Version: 15.4 - Intel)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2353 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{1927E640-A2C6-4BA7-8F43-FFD2AE3DFCF3}) (Version: 14.0.2000 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.2.1004 - Intel Corporation)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Primary Interoperability Assemblies 2005 (HKLM-x32\...\{2C303EE0-A595-3543-A71A-931C7AC40EDE}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
MozBackup 1.4.10 (HKLM-x32\...\MozBackup) (Version:  - Pavel Cvrcek)
Mozilla Firefox 44.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 44.0.2 (x64 en-US)) (Version: 44.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 44.0.2.5884 - Mozilla)
Mozilla Thunderbird 38.5.0 (x86 en-GB) (HKLM-x32\...\Mozilla Thunderbird 38.5.0 (x86 en-GB)) (Version: 38.5.0 - Mozilla)
Mozilla Thunderbird 38.5.1 (x86 en-GB) (HKCU\...\Mozilla Thunderbird 38.5.1 (x86 en-GB)) (Version: 38.5.1 - Mozilla)
OpenOffice 4.1.2 (HKLM-x32\...\{4E96CB8B-444E-4EA3-8EF4-26060B0B411F}) (Version: 4.12.9782 - Apache Software Foundation)
Paint Shop Pro 7 (HKLM-x32\...\{D6DE02C7-1F47-11D4-9515-00105AE4B89A}) (Version: 7.0.2.0000 - Jasc Software Inc)
PL-2303 USB-to-Serial (HKLM-x32\...\{ECC3713C-08A4-40E3-95F1-7D0704F1CE5E}) (Version: 1.3.0 - Prolific Technology INC)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.34.1 - Renesas Electronics Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.34.1 - Renesas Electronics Corporation)
RICOH Media Driver v2.14.17.02 (HKLM-x32\...\{FE041B02-234C-4AAA-9511-80DF6482A458}) (Version: 2.14.17.02 - RICOH)
SugarSync (HKLM-x32\...\SugarSync) (Version: 3.7.0.14.141281 - SugarSync, Inc.)
SumatraPDF (HKLM\...\SumatraPDF) (Version: 3.1.1 - Krzysztof Kowalczyk)
TeraCopy 2.3 (HKLM\...\TeraCopy_is1) (Version:  - Code Sector)
TOSHIBA 180 Degrees Rotation Utility (HKLM-x32\...\{FEDFB4DC-E149-4897-B616-4811C718E54F}) (Version: 1.4.0 - TOSHIBA Corporation)
TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.02.02 - TOSHIBA CORPORATION)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{229C190B-7690-40B7-8680-42530179F3E9}) (Version: 2.0.16.64 - TOSHIBA Corporation)
TOSHIBA ConfigFree (HKLM-x32\...\{38C52F7D-A6CB-4CE7-A189-8AABE8774D8A}) (Version: 8.0.38 - TOSHIBA CORPORATION)
TOSHIBA Fingerprint Utility (HKLM\...\{62BBF381-D208-4EF0-B502-6CB6E5B9A161}) (Version: 2.0.0.6409 - TOSHIBA Corporation)
TOSHIBA HDD Protection (HKLM\...\{94A90C69-71C1-470A-88F5-AA47ECC96B40}) (Version: 2.2.1.11 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (HKLM\...\{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.8 - TOSHIBA Corporation)
TOSHIBA Online Product Information (HKLM-x32\...\{2290A680-4083-410A-ADCC-7092C67FC052}) (Version: 4.00.0008 - TOSHIBA)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.18.64 - TOSHIBA Corporation)
TOSHIBA Resolution+ Plug-in for Windows Media Player (HKLM-x32\...\{6CB76C9D-80C2-4CB3-A4CD-D96B239E3F94}) (Version: 1.1.0 - TOSHIBA Corporation)
TOSHIBA Security Assist (HKLM-x32\...\{1E63ACB5-D45E-4856-8FC9-78F4B0D7BB80}) (Version: 2.0.9 - TOSHIBA)
TOSHIBA Sleep Utility (HKLM-x32\...\{654F7484-88C5-46DC-AB32-C66BCB0E2102}) (Version: 1.4.2.7 - TOSHIBA Corporation)
TOSHIBA TEMPRO (HKLM-x32\...\{F082CB11-4794-4259-99A1-D91BA762AD15}) (Version: 3.35 - Toshiba Europe GmbH)
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.5.10.64 - TOSHIBA Corporation)
TOSHIBA Wireless LAN Indicator (HKLM-x32\...\{5BA99779-6E12-49EF-BE49-F35B1EDB4DF9}) (Version: 1.0.4 - TOSHIBA CORPORATION)
User's Guide EPSON XP-402 403 405 406 Series (HKLM-x32\...\EPSON XP-402 403 405 406 Series Useg) (Version:  - )
Windows Movie Maker 2.6 (HKLM-x32\...\{B3DAF54F-DB25-4586-9EF1-96D24BB14088}) (Version: 2.6.4037.0 - Microsoft Corporation)

========================= Devices: ================================

Name:
Description:
Class Guid:
Manufacturer:
Service:
Device ID: ACPI\TOS6205\2&DABA3FF&2
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: PCI Simple Communications Controller
Description: PCI Simple Communications Controller
Class Guid:
Manufacturer:
Service:
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_00011179&REV_04\3&11583659&0&B0
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 66%
Total physical RAM: 3999.43 MB
Available physical RAM: 1354.71 MB
Total Virtual: 7997.06 MB
Available Virtual: 4306.09 MB

========================= Partitions: =====================================

1 Drive c: (win7) (Fixed) (Total:39.06 GB) (Free:6.98 GB) NTFS
3 Drive f: (data) (Fixed) (Total:178.2 GB) (Free:107.79 GB) NTFS

========================= Users: ========================================

User accounts for \\R830

Administrator            Guest                    sh                       

========================= Restore Points ==================================

18-02-2016 21:51:06 Scheduled Checkpoint

**** End of log ****

 

 

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 18/02/2016
Scan Time: 20:38
Logfile: mbam.txt
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2016.02.18.04
Rootkit Database: v2016.02.17.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: sh

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 379405
Time Elapsed: 16 min, 53 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

 

 

 

Rkill 2.8.3 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 02/19/2016 12:59:13 AM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\Windows\system32\ThpSrv.exe (PID: 2008) [WD-HEUR]
 * C:\Windows\System32\ThpSrv.exe (PID: 3148) [WD-HEUR]
 * C:\Users\sh\Downloads\HijackThis.exe (PID: 9924) [UP-HEUR]
 * C:\Users\sh\Downloads\SecurityCheck.exe (PID: 10428) [UP-HEUR]
 * C:\Users\sh\Downloads\FSS.exe (PID: 4724) [UP-HEUR]

5 proccesses terminated!

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 02/19/2016 01:01:03 AM
Execution time: 0 hours(s), 1 minute(s), and 50 seconds(s)

 



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Local time:05:40 AM

Posted 18 February 2016 - 07:21 PM

p22002970.gif I still need MBAR logs.

 

p22002970.gif I don't see any AV program running.

Install ONE of these:

- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html

- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
Note for Windows 8 users: Microsoft Security Essentials comes preinstalled and renamed as Windows Defender.
You can keep it or you have to disable it before installing another AV program.  How to...

- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php

Update, run full scan, report on any findings.
 


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 shimself

shimself
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Posted 19 February 2016 - 04:45 AM

Thanks again

 

Just to confirm problem remains.  I ran a search just now for amazon xyz  (literally).  Those hits which went to amazon.co.uk were hijacked, those which went to amazon.com were not. 

 

 

MBAR log

Malwarebytes Anti-Rootkit BETA 1.9.3.1001
www.malwarebytes.org

Database version:
  main:    v2016.02.18.05
  rootkit: v2016.02.17.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.18204
sh :: R830 [administrator]

18/02/2016 23:11:07
mbar-log-2016-02-18 (23-11-07).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 380616
Time elapsed: 22 minute(s), 17 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

 

 

I rebuilt this machine about 6 weeks ago, and wow yes, managed not to install an AV!  I'm still rolling my eyes at myself.  Done now, MSE.  Maybe I got confused with Windows Defender which was running.

Quick scan shows nothing, I will return with the full scan log



#6 shimself

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Posted 19 February 2016 - 09:30 AM

MSE ran a full scan - nothing detected.  It doesn't produce a log



#7 Broni

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Posted 19 February 2016 - 03:21 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

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#8 shimself

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Posted 19 February 2016 - 05:28 PM

Thanks

 

ran TFC - problem not fixed

 

ran adwcleaner - log below  others to follow

 

# AdwCleaner v5.035 - Logfile created 19/02/2016 at 23:23:44
# Updated 18/02/2016 by Xplode
# Database : 2016-02-18.5 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : sh - R830
# Running from : C:\Users\sh\Desktop\adwcleaner_5.035.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLL ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****


########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [578 bytes] ##########
 



#9 shimself

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Posted 19 February 2016 - 05:32 PM

ran JRT (stopped MSE real time)

 

problem not fixed

here is log

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.3 (02.09.2016)
Operating System: Windows 7 Professional x64
Ran by sh (Administrator) on 19/02/2016 at 23:29:37.27
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 8

Successfully deleted: C:\ProgramData\1451998494.bdinstall.bin (File)
Successfully deleted: C:\ProgramData\1452001307.bdinstall.bin (File)
Successfully deleted: C:\ProgramData\1452001315.bdinstall.bin (File)
Successfully deleted: C:\ProgramData\1452002219.bdinstall.bin (File)
Successfully deleted: C:\Users\sh\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4IFHYFLM (Temporary Internet Files Folder)
Successfully deleted: C:\Users\sh\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CQ1YPVDY (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4IFHYFLM (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CQ1YPVDY (Temporary Internet Files Folder)

Deleted the following from C:\Users\sh\AppData\Roaming\Mozilla\Firefox\Profiles\dy149t8i.default\prefs.js
user_pref(browser.urlbar.suggest.searches, true);



Registry: 0





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 19/02/2016 at 23:31:11.09
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#10 Broni

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Posted 19 February 2016 - 05:36 PM

Sophos?


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#11 shimself

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Posted 20 February 2016 - 05:41 AM

Sophos?

Still chugging along (not help by an unanticipated windowsupdate restart overnight).  So far nothing.



#12 shimself

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Posted 20 February 2016 - 06:33 PM

Sophos says

Your computer is clean

0 threats found



#13 Broni

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Posted 20 February 2016 - 06:41 PM

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop Album Starter Edition.

 

===================================

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.


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#14 shimself

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Posted 20 February 2016 - 07:08 PM

The problem persists, I checked 30 minutes ago so it's not really clean

 

(I'll keep adobe reader at v9.2, I only use it for a certain formfilling exercise I have to do, pdfs by default open in Sumatra)

 

Thanks for the help, it's late here so I'll run through the rest tomorrow



#15 Broni

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Posted 20 February 2016 - 07:35 PM

If only Firefox is affected...

 

Reset Firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

If the above didn't help...

Uninstall Firefox completely using this manual: https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer
NOTE. Use MozBackup: http://mozbackup.jasnapaka.com/ to backup your bookmarks and passwords. Do NOT backup anything else.
Install fresh copy.
 


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