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Desktop Folders and File Explorer won't open!!!


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#1 Lakes

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Posted 18 February 2016 - 03:28 PM

I don't know if it is a pure coincidence, but yesterday I tried to upload some photos from my Smartphone and this is what's happened! It is very frustrating and I have googled the problem umpteen times with various wording and tried a few of the suggestions (Windows main support page included) but the probem persists. I'm ready to either go down the very tedious route of a clean install of W7 (which I would loathe to do) or chucking my computer out the window which would be even worse!

 

Then I suddenly remembered you guys and how brilliant you are as you have helped me a lot in the past. Can you help please?



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#2 RolandJS

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Posted 18 February 2016 - 03:57 PM

Does this happen also in Safe Mode[s]?


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#3 Lakes

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Posted 18 February 2016 - 04:45 PM

I haven't actually tried that and to be perfectly honest I don't know how to do it. I used to be able to with XP....it was just keep pressing "delete" or F8 on reboot wasn't it? I've just tried both to no avail and googled it but they make it look like Rocket Science! Another thing is with this new Terabyte Asus system of mine the BIOS looks totally different to what I am accustomed to and also very compilcated :blush:



#4 RolandJS

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Posted 19 February 2016 - 06:35 AM

I apologize, I forgot you have XP; somebody else here can tell you how to get into XP's version of Safe Mode.

[I've been using W7pro for some time now.]

 

addendum:  I was in a busy school environs yesterday, had reading troubles  :)


Edited by RolandJS, 19 February 2016 - 10:01 AM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#5 Lakes

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Posted 19 February 2016 - 07:34 AM

No, no, no.....you misread my reply sorry. This is a Windows 10 thread and I am running W10. What I meant was when I had XP I was able to it. I will do some more research and try again if you think it could provide a solution to my problem.

 

The thing is this....I cannot open any folders on my desktop (or by any other route for that matter) and when I try to open File Explorer I do get a thumbnail image on my taskbar but I can't open it. (see attachment)

 

It does appear to be quite a common problem from what I can gather but still no answers. According to somebody on this particular post: "I did notice that it worked fine when I booted in safe mode, although that doesn't tell me what's causing it to not work."

http://answers.microsoft.com/en-us/windows/forum/windows_10-performance/file-explorer-wont-open-on-windows-10-after-update/d22c7634-6240-48c3-9e01-4805d5cf3680

 

However, like I mentioned previously, I think it had something to do with my phone camera and not after an update although I have uploaded photos from it before with no problems.

Attached Files


Edited by Lakes, 19 February 2016 - 10:05 AM.


#6 RolandJS

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Posted 19 February 2016 - 10:00 AM

I'll listen in and learn from the Windows 10 folks!  :)


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#7 usasma

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Posted 19 February 2016 - 05:16 PM

If it doesn't happen in Safe Mode, then it's likely that it's either something that you've added to the system, or a corruption of some sort of something that loads in normal mode but not in Safe Mode.

Easiest way for Safe Mode in W10 is to run MSCONFIG and select "Safe Boot" under the "Boot" tab.

Then reboot and it'll go into Safe Mode.

 

Or, you can try a Clean Boot (similar to Safe Mode - but you remain in normal mode):  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows

 

The point here is if it's not present in a Clean Boot, then it's something that you disabled (in order to make Clean Boot work).
Then it's just a matter of re-enabling stuff a bit at a time until you find the thing that's causing the problem.

 

 

Another option (as this is an explorer.exe problem) is to use this free tool:  http://www.nirsoft.net/utils/shexview.html

Disable all the non-Microsoft extensions and reboot.
Then see if the problem still exists.

If not, then it's one of the extensions that you disabled - so go through them a few at a time until you find the one that's causing the problem.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#8 engtg

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Posted 19 February 2016 - 06:36 PM

Read this article

How to take ownership and get full access to files and folders in Windows 10

http://winaero.com/blog/how-to-take-ownership-and-get-full-access-to-files-and-folders-in-windows-10/

 

the easy way is to download the TakeOwnershipEx app

http://winaero.com/download.php?view.16



#9 Lakes

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Posted 22 February 2016 - 04:59 AM

Guess what guys? I have done a fresh install of W7 and for me this has been a blessing in disguise. I have heard it said that W10 is just another glitchy Vista and I personally won't be going back. Thanks anyway for your suggestions, I really do appreciate your efforts. Mods you may now lock this thread. Case closed.



#10 usasma

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Posted 22 February 2016 - 06:06 AM

As long as it works for you - that's all that counts!

Thanks for letting us know.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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