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Ethernet unplugged but is plugged in


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4 replies to this topic

#1 FrayedLizard

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Posted 18 February 2016 - 10:46 AM

I built a new computer around Christmas time and from the start the Ethernet didn't work I'm able to get on the internet with a Wi-Fi adapter thingy but it's slow so I'd like to fix the problem and I've done so many things that I'm getting sick of trying. The cord works on my other desktop but I don't see what could be wrong I've made sure the settings in BIOS were correct I've uninstalled and reinstalled the driver many times and not a single change I saw something about network card might not be working but it says everything is working fine so I don't know what to do.
I'm sorry for the lack of other information I'm currently not home.

Edited by FrayedLizard, 18 February 2016 - 10:55 AM.


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#2 Kilroy

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Posted 19 February 2016 - 07:41 AM

Since this has never worked I'd look at the hardware side first.

 

Have you inspected the network connector on the computer for physical damage, both external and internal?  If a pin is bent and/or missing you're going to need to RMA the system board.



#3 Queen-Evie

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Posted 19 February 2016 - 09:05 AM

Is Ethernet enabled?

#4 FrayedLizard

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Posted 19 February 2016 - 03:21 PM

I've looked at it and it seems like everything's fine and the Ethernet is enabled

Edited by FrayedLizard, 19 February 2016 - 03:21 PM.


#5 JohnC_21

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Posted 22 February 2016 - 06:06 PM

Download a small linux distro like Fatdog64.

 

Fatdog64-702.iso 

 

Burn the iso and boot the CD. If you can connect using Ethernet you know it's a Windows problem.

 

If the computer has Windows 8 then you may have to disable SecureBoot in UEFI. 






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