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Would You Please Help Me Reclaim "System Restore"?


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17 replies to this topic

#1 Upbloat

Upbloat

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  • Local time:01:27 AM

Posted 18 February 2016 - 12:57 AM

.

Yeah, it ain't workin'. I had this problem once before, got it to behave (thanks, Bleepin'!), and now System Restore is coy once again. (Actually, it has been for many months, and I've been letting it go.)

 

I ran sfc /scannow, "Repair Files" (that shows up on the first screen allowing one to run Safe Mode), and an Avast virus check, all indicating no problems.

 

Speccy:
 
(The above report shows many services as "Stopped," because I ran a clean boot now... in an attempt to solve another problem -- the disappearance of my taskbar. I will include my Mini Tool Box report below, and some of the shown errors may... or may not...  relate to this other problem. I managed to fix the taskbar problem, but while doing so, I became aware that I should no longer neglect my malfunctioning System Restore. This is why I am knocking on your door. Afterwards, I hope I will say, Nevermore.)
 
Thank you very much.
 
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
 
MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by MG (administrator) on 18-02-2016 at 00:44:17
Running from "C:\Users\MG\Downloads\Bleeping Computer"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: K30AD_M31AD_M51AD Manufacturer: ASUSTeK COMPUTER INC.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/17/2016 11:56:25 PM) (Source: usbperf) (User: )
Description: Unable to read the "First Counter" value under the usbperf\Performance Key. Status codes returned in data.
 
Error: (02/17/2016 11:34:16 PM) (Source: Windows Search Service) (User: )
Description: Could not get performance counter registry info for WSearchIdxPi for instance   due to the following error: The operation completed successfully.   0x0.
 
Error: (02/17/2016 11:34:16 PM) (Source: Windows Search Service) (User: )
Description: Performance monitoring cannot be initialized for the gatherer object, because the counters are not loaded or the shared memory object cannot be opened. This only affects availability of the perfmon counters. Restart the computer.
Context:  Application, SystemIndex Catalog
 
Error: (02/17/2016 11:34:16 PM) (Source: Windows Search Service) (User: )
Description: Performance monitoring cannot be initialized for the gatherer service, because the counters are not loaded or the shared memory object cannot be opened. This only affects availability of the perfmon counters. Restart the computer.
 
Error: (02/17/2016 10:14:53 PM) (Source: Windows Search Service) (User: )
Description: Could not get performance counter registry info for WSearchIdxPi for instance   due to the following error: The operation completed successfully.   0x0.
 
Error: (02/17/2016 10:14:51 PM) (Source: Windows Search Service) (User: )
Description: Performance monitoring cannot be initialized for the gatherer object, because the counters are not loaded or the shared memory object cannot be opened. This only affects availability of the perfmon counters. Restart the computer.
Context:  Application, SystemIndex Catalog
 
Error: (02/17/2016 10:14:51 PM) (Source: Windows Search Service) (User: )
Description: Performance monitoring cannot be initialized for the gatherer service, because the counters are not loaded or the shared memory object cannot be opened. This only affects availability of the perfmon counters. Restart the computer.
 
Error: (02/17/2016 10:10:26 PM) (Source: Windows Search Service) (User: )
Description: Could not get performance counter registry info for WSearchIdxPi for instance   due to the following error: The operation completed successfully.   0x0.
 
Error: (02/17/2016 10:10:24 PM) (Source: Windows Search Service) (User: )
Description: Performance monitoring cannot be initialized for the gatherer object, because the counters are not loaded or the shared memory object cannot be opened. This only affects availability of the perfmon counters. Restart the computer.
Context:  Application, SystemIndex Catalog
 
Error: (02/17/2016 10:10:24 PM) (Source: Windows Search Service) (User: )
Description: Performance monitoring cannot be initialized for the gatherer service, because the counters are not loaded or the shared memory object cannot be opened. This only affects availability of the perfmon counters. Restart the computer.
 
System errors:
=============
Error: (02/17/2016 11:34:32 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070420'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
 
Error: (02/17/2016 11:33:51 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as a member of a domain. The Netlogon service does not need to run in this
configuration.
 
Error: (02/17/2016 11:29:13 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Error: (02/17/2016 11:29:13 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Error: (02/17/2016 11:29:13 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Error: (02/17/2016 11:27:07 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Error: (02/17/2016 11:27:07 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Error: (02/17/2016 11:27:07 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Error: (02/17/2016 11:23:18 PM) (Source: DCOM) (User: )
Description: 1084McAfee SiteAdvisor Service{5A90F5EE-16B8-4C2A-81B3-FD5329BA477C}
 
Error: (02/17/2016 11:22:07 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Microsoft Office Sessions:
=========================
Error: (07/22/2015 08:13:53 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 12 seconds with 0 seconds of active time.  This session ended with a crash.
 
=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (HKLM\...\{9301985B-D116-4A93-A93D-94580084FF86}) (Version: 1.2.0 - Hewlett-Packard) Hidden
7-Zip 15.04 alpha x64 (HKLM\...\7-Zip) (Version:  - )
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.160 - Adobe Systems Incorporated)
Adobe Flash Player 18 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 18.0.0.160 - Adobe Systems Incorporated)
Adobe Photoshop 6.0 (HKLM-x32\...\Adobe Photoshop 6.0) (Version: 6.0 - Adobe Systems, Inc.)
Adobe SVG Viewer (HKLM-x32\...\Adobe SVG Viewer) (Version: 1.0 - Adobe Systems, Inc.)
Any Video Converter 5.8.1 (HKLM-x32\...\Any Video Converter) (Version: 5.8.1 - Anvsoft)
AOMEI Backupper Standard Edition 2.8 (HKLM-x32\...\{A83692F5-3E9B-4E95-9E7E-B5DF5536CE9D}_is1) (Version:  - AOMEI Technology Co., Ltd.)
ASUS Manager - Ai Booting (HKLM-x32\...\{2DCE446C-D090-4458-8782-8F16DF94351E}) (Version: 2.01.14 - ASUSTeK Computer Inc.)
ASUS Manager - Backup & Recovery (HKLM-x32\...\{34D67DE5-2ECF-4E6B-A243-2C16E2792787}) (Version: 2.01.11 - ASUSTeK Computer Inc.)
ASUS Manager - Family Safety (HKLM-x32\...\{016AFF97-4E18-4560-B8E5-B684BB124E32}) (Version: 2.00.05 - ASUSTeK Computer Inc.)
ASUS Manager - PC Cleanup (HKLM-x32\...\{E22A19AE-7DDB-4959-B1DB-A0996294352A}) (Version: 2.01.11 - ASUSTeK Computer Inc.)
ASUS Manager - Power Manager (HKLM-x32\...\{DD248BEE-E925-4720-A775-9A42276BB6EA}) (Version: 2.02.03 - ASUSTeK Computer Inc.)
ASUS Manager - Update (HKLM-x32\...\{675BBE8A-0ED3-4048-8723-BA51EAB8E1A8}) (Version: 2.02.06 - ASUSTeK Computer Inc.)
ASUS Manager (HKLM-x32\...\{F5E5AD85-4A90-4604-A887-464D3818D8FD}) (Version: 2.08.04 - ASUSTeK Computer Inc.)
ASUS Music Maker (HKLM\...\{AB515018-7F9D-4047-B0C0-F26BAC30F3E1}) (Version: 18.0.4.1 - MAGIX AG) Hidden
ASUS Music Maker (HKLM-x32\...\MAGIX_{AB515018-7F9D-4047-B0C0-F26BAC30F3E1}) (Version: 18.0.4.1 - MAGIX AG)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.2.2218 - AVAST Software)
Brother MFL-Pro Suite HL-2280DW (HKLM-x32\...\{3ACCCFB3-7B17-4E9F-ACB0-46868FCD4487}) (Version: 1.0.7.0 - Brother Industries, Ltd.)
CCleaner (HKLM\...\CCleaner) (Version: 5.06 - Piriform)
Command & Conquer Tiberian Sun (HKLM-x32\...\Tiberian Sun) (Version:  - )
COMODO Firewall (HKLM\...\{4C5D0B6A-944A-47A6-A2F3-BCB58E05CA5D}) (Version: 8.2.0.4591 - COMODO Security Solutions Inc.)
CopyFilenames 3.1 (HKLM\...\CopyFilenames_is1) (Version: 3.1 - ExtraBit Software)
CyberLink PhotoDirector 3 (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.4428 - CyberLink Corp.)
CyberLink PowerDirector 10 (HKLM\...\{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dropbox (HKLM-x32\...\Dropbox) (Version: 3.14.5 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.27.37 - Dropbox, Inc.) Hidden
eManual (HKLM-x32\...\{0C84E634-EB68-4A54-B21E-A05EC87A4CC5}) (Version: 1.00.07 - ASUSTeK Computer Inc.)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Firebird SQL Server - MAGIX Edition (HKLM-x32\...\{39AB2E37-1A55-4292-A5D3-971E9F70D0F8}) (Version: 2.1.32.0 - MAGIX AG)
Foxit Cloud (HKLM-x32\...\{41914D8B-9D6E-4764-A1F9-BC43FB6782C1}_is1) (Version: 3.7.143.923 - Foxit Software Inc.)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 7.1.5.425 - Foxit Software Inc.)
Galería de fotos (HKLM-x32\...\{5AE1297A-58E3-40F2-9C59-ADCB8CF56918}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Galerie de photos (HKLM-x32\...\{43711B8E-AE78-4C83-84EC-3E86D689311C}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
GOM Player (HKLM-x32\...\GOM Player) (Version: 2.2.74.5237 - Gretech Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 48.0.2564.103 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.169 - Google Inc.) Hidden
HP Support Solutions Framework (HKLM-x32\...\{FC3C2B77-6800-48C6-A15D-9D1031130C16}) (Version: 11.51.0049 - Hewlett-Packard Company)
IE Download Helper (HKLM-x32\...\{424E1389-2414-4394-9476-5D26316F291F}) (Version: 3.5 - IE Download Helper)
Intel® Driver Update Utility 2.0 (HKLM-x32\...\{59DB38EB-F864-4E10-841D-38CFBCF864B0}) (Version: 2.0.0.29 - Intel) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.15.1730 - Intel Corporation)
Intel® Network Connections 18.5.54.0 (HKLM\...\PROSetDX) (Version: 18.5.54.0 - Intel)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4222 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.5.2.32 - Intel Corporation)
Intel® Driver Update Utility (HKLM-x32\...\{8409c4f7-2340-4933-a304-5d37db4fb48b}) (Version: 2.0.0.29 - Intel)
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version:  - )
Junk Mail filter update (HKLM-x32\...\{24758B1D-9345-4538-A69A-05660F63A296}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
K-Meleon 1.5.4 en-US (remove only) (HKLM-x32\...\K-Meleon) (Version: 1.5.4 - K-Meleon Team)
MAGIX Movie Edit Pro 2015 (HKLM\...\{DA7B58E7-740A-4411-AC11-7D9BA50804E2}) (Version: 14.0.0.153 - MAGIX Software GmbH) Hidden
MAGIX Movie Edit Pro 2015 (HKLM\...\MX.{DA7B58E7-740A-4411-AC11-7D9BA50804E2}) (Version: 14.0.0.153 - MAGIX Software GmbH)
MAGIX Speed burnR (MSI) (HKLM\...\{B9A8B04D-2121-4131-9CF3-32B286D70508}) (Version: 7.0.1.27 - MAGIX Software GmbH) Hidden
MAGIX Speed burnR (MSI) (HKLM-x32\...\MX.{B9A8B04D-2121-4131-9CF3-32B286D70508}) (Version: 7.0.1.27 - MAGIX Software GmbH)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
McAfee WebAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 4.0.171 - McAfee, Inc.)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170) (HKLM-x32\...\{41785C66-90F2-40CE-8CB5-1C94BFC97280}) (Version: 3.5.30730.0 - Microsoft Corporation)
Microsoft FrontPage 2000 (HKLM-x32\...\{00120409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.2720 - Microsoft Corporation)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISER) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.5860.0512 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{90ffcee5-8608-4e94-8c18-a4feb4f83fb8}) (Version: 12.0.21005.1 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{186312F7-5E94-4709-859E-8A91F97DC674}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{5A88AF74-251F-4CE1-A9C4-5A627D10AE16}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{8C22A294-DBBA-445F-B55C-E26817CCFE69}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{C95AEB53-7FAE-4257-97AF-7136E8D9F9CA}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DCA6C9A9-D593-4BF3-9AD2-C1AA69DFAB27}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Mozilla Firefox 44.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 44.0.2 (x86 en-US)) (Version: 44.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 44.0.2.5884 - Mozilla)
Mozilla Thunderbird 38.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 38.0.1 (x86 en-US)) (Version: 38.0.1 - Mozilla)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
MWSnap 3 (HKLM-x32\...\MWSnap 3) (Version: 3.0.0.74 - Mirek Wojtowicz)
MyPadlock Password Manager (HKCU\...\e1c3488942f1ae2a) (Version: 1.0.0.32 - MyPadlock)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.7.9 - Notepad++ Team)
Nuance PaperPort 12 (HKLM-x32\...\{6C0A559F-8583-4B5A-8B50-20BEE15D8E64}) (Version: 12.1.0000 - Nuance Communications, Inc.)
Nuance PDF Viewer Plus (HKLM-x32\...\{28656860-4728-433C-8AD4-D1A930437BC8}) (Version: 5.30.3290 - Nuance Communications, Inc)
Opera 12.15 (HKLM\...\Opera 12.15.1748) (Version: 12.15.1748 - Opera Software ASA)
PaperPort Image Printer 64-bit (HKLM\...\{715CAACC-579B-4831-A5F4-A83A8DE3EFE2}) (Version: 1.00.0001 - Nuance Communications, Inc.)
PDFCreator (HKLM\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 2.1.2 - pdfforge)
Potplayer-64 Bits (HKLM\...\PotPlayer64) (Version:  - Kakao Corp.)
Real Alternative 1.8.0 (HKLM-x32\...\RealAlt_is1) (Version: 1.8.0 - )
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7116 - Realtek Semiconductor Corp.)
Scansoft PDF Professional (HKLM-x32\...\{068724F8-D8BE-4B43-8DDD-B9FE9E49FD76}) (Version:  - ) Hidden
SubMagic V0.71 (HKLM-x32\...\SubMagic_is1) (Version:  - Wicked & Wild Inc.)
Tweaking.com - Windows Repair (HKLM-x32\...\Tweaking.com - Windows Repair) (Version: 3.4.0 - Tweaking.com)
UMPlayer 0.98 [P4] (HKLM-x32\...\UMPlayer) (Version: 0.98 - Ori Rejwan)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
VC_CRT_x64 (HKLM\...\{54F2237F-018C-483B-8884-9FC0D88840C3}) (Version: 1.02.0000 - Intel Corporation) Hidden
VLC media player 2.1.3 (HKLM\...\VLC media player) (Version: 2.1.3 - VideoLAN)
WD Backup (HKLM-x32\...\{287f7ebc-dcec-44cf-a26a-f644d74c4743}) (Version: 1.1.5574.21504 - Western Digital Technologies, Inc.)
WD Backup (HKLM-x32\...\{3B357A35-C14D-4102-8CB2-B59C57A8A0C0}) (Version: 1.1.5574.21504 - Western Digital Technologies, Inc) Hidden
WebStorage (HKLM-x32\...\WebStorage) (Version: 2.1.1.265 - ASUS Cloud Corporation)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3522.0110 - Microsoft Corporation)
WinRAR archiver (HKLM\...\WinRAR archiver) (Version:  - )
Wise Program Uninstaller 1.71 (HKLM-x32\...\Wise Program Uninstaller_is1) (Version: 1.71 - WiseCleaner.com, Inc.)
影像中心 (HKLM-x32\...\{B56ADA3D-7E16-447C-AAC6-1E1EBEDEC505}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 46%
Total physical RAM: 8065.21 MB
Available physical RAM: 4349.63 MB
Total Virtual: 16128.62 MB
Available Virtual: 11818.71 MB
 
========================= Partitions: =====================================
1 Drive c: (WIN7) (Fixed) (Total:372.6 GB) (Free:111.8 GB) NTFS
2 Drive d: (Data) (Fixed) (Total:535.84 GB) (Free:190.48 GB) NTFS
3 Drive e: (TS1) (CDROM) (Total:0.68 GB) (Free:0 GB) CDFS
 
========================= Users: ========================================
User accounts for \\MG-PC
 
Administrator            Guest                    MG                       
 
 
**** End of log ****

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#2 dc3

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Posted 19 February 2016 - 10:31 AM

You have both Avast antivirus and COMODO Security Solutions Version: 8.2.0.4591 antivirus installed.  You should only have one antivirus installed.  Choose one to keep and uninstall the other.

 

If you are going to keep Avast use the following instructions to remove COMODO Security Solutions.

 

How to Uninstall Comodo Internet Security/Comodo Firewall (CIS/CF)

 

If you wish to uninstall Avast download the tool below and follow the instructions.  Clicking on the link below will start the download.

 

avastclear.exe

 

IMPORTANT NOTE: Using more than one anti-virus program is not advisable. Why? The primary concern with doing so is due to Windows resource management and significant conflicts that can arise especially when they are running in real-time protection mode simultaneously. Even if one of them is disabled for use as a stand-alone on demand scanner, it can affect the other and cause conflicts. Anti-virus software components insert themselves deep into the operating systems core where they install kernel mode drivers that load at boot-up regardless of whether real-time protection is enabled or not. Thus, using multiple anti-virus solutions can result in kernel mode conflicts causing system instability, catastrophic crashes, slow performance and waste vital system resources. When actively running in the background while connected to the Internet, each anti-virus may try to update their definition databases at the same time. As the programs compete for resources required to download the necessary files this often can result in sluggish system performance or unresponsive behavior.
 
Credit for this information goes to quietman7.

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#3 Upbloat

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Posted 20 February 2016 - 11:46 PM

.

Hi, Dc3! Thank you so much for offering to come to my rescue, I really appreciate it.

 

I am certainly rarin' to take your advice to get back on track; but before I go ahead with an uninstall (I'll be targeting COMODO), allow me to get a few things straight, please.

 

1) Do you think the reason for System Restore's being coy has to do with this possible conflict, and after the uninstall, System Restore will work again? (That is, will it be as simple as that? That would be great.)

 

2) I installed COMODO as my firewall, and I didn't think it served the purpose of an anti-virus program (I thought these were two different things, and a computer needed both); so are you sure there would be a conflict?

 

Further, I had disabled most features of COMODO (Auto-Sandbox, HIPS; "Viruscope" is still enabled. It is not anti-virus, but analyzes running processes behavior); I see COMODO's "Traffic Filtering" is still enabled, so I guess this program is more active than I thought. Anyway, thinking that I had put the lid on this program, I activated Windows Defender. If anything, maybe I have a firewall conflict.

 

(I'm now reading your "IMPORTANT NOTE" that even if such a program is disabled, it could still cause problems.)

 

3) Something went amiss months ago, and I've been (stupidly) without an anti-virus program. AVAST was disengaged for some reason, and I couldn't figure out why. Only days ago, while I was trying to fix the "disappearing taskbar" problem that I mentioned, I noticed in MSCONFIG that Avast was unchecked under the "System Configuration" startup tab. So I just got Avast back very recently, and System Restore was not behaving during the months I was without it. This leads me to believe that a conflict between Avast and Comodo may not be the issue, because I have been without Avast.

 

Now that I have fed you with this new information, I am awaiting your advice. Thanks again.

 

I guess you are a fellow (but obviously knowledgeable) member, and not part of "Bleeping." It is so nice of you to lend a helping hand.

 

 

.



#4 InsufficientFunds

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Posted 21 February 2016 - 02:32 AM

Hi there. Can you please show us the error you receive when System Restore is completely rendered useless in the form of a screenshot?

 

You're being very obscure, I do not know what "coy" refers to in computer lingo. Please provide screenshots so we can assist easier.

 

Please attempt running these commands in a Administrator: Command Prompt window.

 

2dj9k5c.png

sc config swprv start= auto
sc config VSS start= auto

Each command must be executed separately by pressing enter after entering one command at a time.

 

Then please close all programs and restart, and check if System Restore opens for you without an error.

 

Reply back once done.


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#5 WebWalker67

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Posted 21 February 2016 - 03:05 AM

Can you create a System Restore point :-

 

http://windows.microsoft.com/en-my/windows7/create-a-restore-point

 

To what my understanding "System Restore" only created when your system has a major change like install or uninstall programs, Windows updates and etc ...


Edited by WebWalker67, 21 February 2016 - 03:08 AM.


#6 dc3

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Posted 21 February 2016 - 09:07 AM

I installed COMODO as my firewall, and I didn't think it served the purpose of an anti-virus program (I thought these were two different things, and a computer needed both); so are you sure there would be a conflict?

.

If you Google Version: 8.2.0.4591 - COMODO Security Solutions Inc. you will find that this a complete security suite including the antivirus and firewall.  After reading the "Important Note" you now should be aware that you should not have two antivirus programs installed at the same time.  You should now also be aware of the different kinds of complications running two antivirus can create.  You need to make a decision as to which antivirus you want to use, and uninstall the other.  Use the uninstall tools I posted previously.  Removing one of the antivirus programs is a starting point.  Once the complications due to the two programs is resolved we will have a clearer idea of what the problems are.


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#7 dc3

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Posted 21 February 2016 - 09:37 AM



To what my understanding "System Restore" only created when your system has a major change like install or uninstall programs, Windows updates and etc ...

You may find the following information useful in understanding the creation of restore points in Windows 7.
 
The following is from a article posted by Microsoft Developer Network
 
Event-triggered restore points
 
System Restore automatically creates a restore point before the following events:
 
*Application installation (provided the application utilizes an installer that is System Restore compliant). If the application install causes system problems, the user can restore the system to a state before the installation of the application.
 
*AutoUpdate installation. AutoUpdate provides an easy way for users to download critical Windows updates. After the update is downloaded, the user can install the update on the system. If the user chooses to install the update, System Restore creates a restore point before the installation of the update begins.
 
*System restore. For example, if a user accidentally chooses the wrong restore point, the user can undo the restore operation by choosing a restore point before the system restore took place. The user can then choose the correct restore point.
 
Scheduled restore points
 
System Restore can be configured to create restore points at regular intervals. Users can also manually create and name a restore point at any time from within the System Restore user interface. These restore points are saved and compressed, and these choices are available to the user through the System Restore user interface. System Restore in Windows 7 creates a scheduled restore point only if no other restore points have been created in the last 7 days
 
System Restore in Windows Vista creates a checkpoint every 24 hours if no other restore points were created that day. System Restore in Windows XP creates a checkpoint every 24 hours of absolute time.

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#8 Upbloat

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Posted 23 February 2016 - 07:39 PM

.

I am most privileged to have three such kind and expert Bleepin' Peeple here to see me through my travails.

 

Hi, InsufficientFunds; "coy" was merely a colorful way to explain System Restore was being uncooperative; computer lingo is a language skill I wish I possessed.

 

I see now I needed to be clear, as what I wrote could have come across as meaning System Restore is not able to be accessed; no, what has been happening is that I choose a restore point, and we go through the process, and I finally wind up with the message that System Restore failed to complete.(This addresses WebWalker67's question as to whether I can create a system point.)

 

So,  InsufficientFunds, keeping in mind that you probably thought I was not able to access System Restore, I did perform the two COMMAND lines you suggested. Dc3 gave a very helpful wrap-up of System Restore. (Indeed, one thing I don't like about Win 7's System Restore  -- unlike my prior Vista OS -- is that you only get a tiny handful of restore points. I have looked into this problem before, now too, but could not get a bead on it. I'm going to try this utility.)

 

I noticed I had only two restore points, and the last one was for a "critical Windows update." (I don't know how that happened, because my updates are set on manual. Bleepin' computers!) I did not want to try my experiment (I was hoping now to get a copy of the message InsufficientFunds asked for, once System Restore failed to go through again) and erase whatever critical update that was, so I created a new restore point.

 

So i tried, and System Restore worked. 

 

This was not enough of an experiment, though, because I had just created that restore point. So I'm going to request this thread remain open and I'd like to try at a future date. (The problem must be there, because I didn't do anything... except run those COMMAND lines.) I'm afraid I will not be able to benefit by the advice of you wonderful three, at that point.

 

Dc3, I did Google "Version: 8.2.0.4591 - COMODO Security Solutions Inc," also adding "antivirus or firewall" (and on the first page of results appeared my two Bleeping threads on "System Restore" -- hoo-boy!), and I am not sure (since the line from the MiniToolBox report in my first post says "COMODO Firewall") that my version has the antivirus part. (I had actually created a thread with COMODO questions here, and one of our experts, Sintharius, informed: "Comodo Firewall is basically Comodo Internet Security without the antivirus module."

 

I should disable it anyway, because I did activate Windows Defender... so I would have at least a firewall conflict. 

 

I see Louis (Hamluis) highlighted McAfee WebAdvisor  in my report, above... is that something I should worry about?

 

Thank you... very much.

 

 

.


Edited by Upbloat, 23 February 2016 - 09:03 PM.


#9 dc3

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Posted 24 February 2016 - 09:23 AM

Windows Defender in Windows 7 is a antimalware, not a antivirus.  You can leave that as is.

 

As for McAfee WebAdvisor...  

The McAfee SiteAdvisor, later renamed as the McAfee WebAdvisor, is a service that reports on the safety of web sites by crawling the web and testing the sites it finds for malware and spam.  It is not an antivirus.

 

A picture being worth a thousand words, check this out.  http://comodo-firewall.win7dwnld.com/screenshots/


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#10 Upbloat

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Posted 26 February 2016 - 06:56 PM

.

Thank you so much for your answers, Dc3... you are very kind.

 

I'm aware Windows Defender is not antivirus... it's a firewall. If I'm too lazy to uninstall my Comodo program, I was just wondering about the probable firewall conflict. 

 

Ditto, I am aware McAfee WebAdvisor is not an antivirus program. Since Louis (Hamluis) pointed it out in my MiniToolBox report, I was wondering whether it presented any problems.

 

I appreciated your picture; here is the way mine looks:

 

 

 

FBz7D.jpg

 

I don't believe there is an antivirus built in.

 

Thank you so much again.

 

 

.



#11 Agouti

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Posted 26 February 2016 - 07:32 PM

.I'm aware Windows Defender is not antivirus... it's a firewall.

I hope you don't mind my correcting you but Windows Defender is not a firewall.  In Windows 7 and earlier, Windows Defender it is an anti-spyware, whereas in Windows 8 and later, it is an antivirus.  Blame Microsoft for the confusion if you want to.



#12 dc3

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Posted 27 February 2016 - 09:42 AM

 

.I'm aware Windows Defender is not antivirus... it's a firewall.

I hope you don't mind my correcting you but Windows Defender is not a firewall.  In Windows 7 and earlier, Windows Defender it is an anti-spyware, whereas in Windows 8 and later, it is an antivirus.  Blame Microsoft for the confusion if you want to.

 

Acturally, Windows Defender in Windows 7 is a antimalware program. :grinner:


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#13 Agouti

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Posted 27 February 2016 - 10:40 AM

 

 

.I'm aware Windows Defender is not antivirus... it's a firewall.

I hope you don't mind my correcting you but Windows Defender is not a firewall.  In Windows 7 and earlier, Windows Defender it is an anti-spyware, whereas in Windows 8 and later, it is an antivirus.  Blame Microsoft for the confusion if you want to.

 

Acturally, Windows Defender in Windows 7 is a antimalware program. :grinner:

 

That is semantics.

 

From http://windows.microsoft.com/en-US/windows/frequently-asked-questions-about-malicious-software

 

What's the difference between Microsoft Security Essentials and Windows Defender?

 

Microsoft Security Essentials is antimalware software, which means that it's designed to detect and help protect your PC against a wide range of malicious software, including viruses, spyware, and other potentially unwanted software. Windows Defender, which is automatically installed with your Windows operating system, is software that detects and stops spyware. To learn more about Windows Defender, visit the Windows Defender website.



#14 hamluis

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Posted 27 February 2016 - 05:25 PM

I highlighted McAfee Web Advisor because it's another program installed which could conflict with those of others, IMO.  To be honest, I don't think very highly of it and wonder why people install it.  Your firewall and your AV typically provide info on dangerous websites.

 

I think even less of any product by Wise, IObit, Iolo and the like.  People who install such believe that these programs are beneficial...with no proof at all that such is the case...and such programs often duplicate functions already performed by Windows or some other program.  The programs "developed" by such entities, IMO, merely result in Windows running more processes, using more resources...for things that don't yield any real benefit not already provided.

 

Louis



#15 Upbloat

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Posted 01 March 2016 - 02:27 PM

.
Hamluis (Louis), it is so good to hear from you! Thanks for addressing my McAfee question.
 
I did not install McAfee Web Advisor, it just reared its head on its own, somehow; I've allowed it to remain, because I figured it wouldn't do harm. I have questioned its value, though, as it can report false positives.
 
Agouti, you are very polite... are you kidding, what you revealed about Windows Defender not being a firewall was invaluable.
 
I mentioned my B.C. COMODO thread above (Post #8), and as a result of its revelations, I decided to disable the program. (Or I thought I had disabled it... you may see from the graphic I provided in Post #10 above, I put a lid on its "HIPS" feature, as well as "Auto-Sandbox.") So now I thought I needed a substitute firewall, and I went about reading as much as I could about Windows Defender. I finally concluded it was a firewall. What a shock now to learn I was wrong.
 
I don't have to worry then, about a firewall conflict between Windows Defender and COMODO. Now the question in my mind is whether I still have a firewall, because I disabled some of COMODO's features.
 
I am still waiting for more time to pass to see whether my System Restore will pull a number on me... if it screws up again, I hope I will still benefit from the expertise of the terrific people here.
 
A couple of odds and ends, now that I've reviewed what is above. The System Restore utility I mentioned in Post #8 did not do what I hoped it would. Secondly, when I followed InsufficientFunds' advice on those "msconfig" lines he suggested in Post #4, I now keep getting alerts I never used to get. (Particularly for ASUS WebStorage update which keeps popping up very often, and I can't see a way to get rid of it.) That's the downside when one tries to correct a problem... when advice is followed, it can open a can of worms someplace else..!
 
 
.





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