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spybot won't run or update trojan files,comp shuts down on own


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13 replies to this topic

#1 wild.fire.darkness

wild.fire.darkness

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Posted 17 February 2016 - 09:54 PM

I started to notice my computer was running slow and acting funny,  it shut down on it's own, runs slow , and redirects web pages. I have NOScript down loaded so it doesn't let it redirect to new page  . So I down loaded Spybot the latest version. I ran the immunization and it updated but would not down load the Trojan updates, then I tried to ran a scan and it never completed. I ran the scan twice more and once again it never completed. I run windows ten, and malwarebytes, and AVG free.



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#2 Aura

Aura

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Posted 18 February 2016 - 08:01 AM

Hi wild.fire.darkness :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List IP Configuration;
    • List Winsock Entries;
    • List Last 10 Event Viewer Errors;
    • List Installed Programs;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      OQmAcqS.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#3 wild.fire.darkness

wild.fire.darkness
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Posted 18 February 2016 - 04:46 PM

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by phoenix (administrator) on 18-02-2016 at 15:44:03
Running from "C:\Users\phoenix\Downloads"
Microsoft Windows 10 Home  (X64)
Model: h8-1110 Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
127.0.0.1    www.007guard.com
127.0.0.1    007guard.com
127.0.0.1    008i.com
127.0.0.1    www.008k.com
127.0.0.1    008k.com
127.0.0.1    www.00hq.com
127.0.0.1    00hq.com
127.0.0.1    010402.com
127.0.0.1    www.032439.com
127.0.0.1    032439.com
127.0.0.1    www.0scan.com
127.0.0.1    0scan.com
127.0.0.1    1000gratisproben.com
127.0.0.1    www.1000gratisproben.com
127.0.0.1    1001namen.com
127.0.0.1    www.1001namen.com
127.0.0.1    100888290cs.com
127.0.0.1    www.100888290cs.com
127.0.0.1    www.100sexlinks.com
127.0.0.1    100sexlinks.com
127.0.0.1    10sek.com
127.0.0.1    www.10sek.com
127.0.0.1    www.1-2005-search.com
127.0.0.1    1-2005-search.com
127.0.0.1    123fporn.info
127.0.0.1    www.123fporn.info
127.0.0.1    123haustiereundmehr.com
127.0.0.1    www.123haustiereundmehr.com
127.0.0.1    123moviedownload.com
127.0.0.1    www.123moviedownload.com

There are 15468 entries.

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
TAP-Windows Adapter V9 = Ethernet 2 (Connected)
802.11n Wireless LAN Card = Wireless Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wireless Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wireless Network Connection 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
add address name="Ethernet 2" address=169.254.123.233 mask=255.255.0.0


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Johnny5
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 802.11n Wireless LAN Card
   Physical Address. . . . . . . . . : AC-81-12-A4-FB-37
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : AC-81-12-A4-FB-31
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 38-60-77-15-47-BD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8dd0:d073:2f66:e65%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, February 17, 2016 10:16:49 PM
   Lease Expires . . . . . . . . . . : Friday, February 19, 2016 3:30:21 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 221798519
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-CF-7B-94-38-60-77-15-47-BD
   DNS Servers . . . . . . . . . . . : 192.168.0.1
                                       205.171.203.226
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.Home:

   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.2%2(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 33554432
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-CF-7B-94-38-60-77-15-47-BD
   DNS Servers . . . . . . . . . . . : 192.168.0.1
                                       205.171.203.226
   NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Ethernet 2:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : TAP-Windows Adapter V9
   Physical Address. . . . . . . . . : 00-FF-3E-DE-FE-AA
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::f4e1:f750:6d1b:f7f0%4(Preferred)
   IPv4 Address. . . . . . . . . . . : 169.254.123.233(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 402718526
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-CF-7B-94-38-60-77-15-47-BD
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{3EDEFEAA-58EA-4F1C-972D-C289597335BE}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  modem
Address:  192.168.0.1

Name:    google.com
Addresses:  2607:f8b0:4009:80b::200e
      216.58.216.110


Pinging google.com [216.58.216.110] with 32 bytes of data:
Reply from 216.58.216.110: bytes=32 time=72ms TTL=56
Reply from 216.58.216.110: bytes=32 time=64ms TTL=56

Ping statistics for 216.58.216.110:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 64ms, Maximum = 72ms, Average = 68ms
Server:  modem
Address:  192.168.0.1

Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
      2001:4998:58:c02::a9
      2001:4998:c:a06::2:4008
      98.138.253.109
      98.139.183.24
      206.190.36.45


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=62ms TTL=52
Reply from 206.190.36.45: bytes=32 time=94ms TTL=52

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 62ms, Maximum = 94ms, Average = 78ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...ac 81 12 a4 fb 37 ......802.11n Wireless LAN Card
 16...ac 81 12 a4 fb 31 ......Microsoft Wi-Fi Direct Virtual Adapter
 11...38 60 77 15 47 bd ......Realtek PCIe GBE Family Controller
  2...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  4...00 ff 3e de fe aa ......TAP-Windows Adapter V9
  1...........................Software Loopback Interface 1
  3...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.2     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0         On-link   169.254.123.233    286
  169.254.123.233  255.255.255.255         On-link   169.254.123.233    286
  169.254.255.255  255.255.255.255         On-link   169.254.123.233    286
      192.168.0.0    255.255.255.0         On-link       192.168.0.2    276
      192.168.0.2  255.255.255.255         On-link       192.168.0.2    276
    192.168.0.255  255.255.255.255         On-link       192.168.0.2    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link   169.254.123.233    286
        224.0.0.0        240.0.0.0         On-link       192.168.0.2    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link   169.254.123.233    286
  255.255.255.255  255.255.255.255         On-link       192.168.0.2    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  4    286 fe80::/64                On-link
 11    276 fe80::/64                On-link
  2    281 fe80::5efe:192.168.0.2/128
                                    On-link
 11    276 fe80::8dd0:d073:2f66:e65/128
                                    On-link
  4    286 fe80::f4e1:f750:6d1b:f7f0/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    286 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/18/2016 03:41:58 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: Johnny5)
Description: Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: -2147024770 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (02/18/2016 03:41:58 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: Johnny5)
Description: Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: -2147024770 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (02/17/2016 09:10:19 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (02/17/2016 01:08:16 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: Johnny5)
Description: Activation of app Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (02/17/2016 12:59:54 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: Johnny5)
Description: Activation of app Microsoft.WindowsStore_8wekyb3d8bbwe!App failed with error: -2147023446 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (02/17/2016 12:49:43 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: Johnny5)
Description: Activation of app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (02/17/2016 12:38:08 AM) (Source: ESENT) (User: )
Description: taskhostw (7716) WebCacheLocal: The database engine stopped the instance (0) with error (-510).



Internal Timing Sequence: [1] 0.000, [2] 0.000, [3] 0.000, [4] 0.000, [5] 0.063, [6] 0.000, [7] 0.000, [8] 0.000, [9] 0.000, [10] 0.000, [11] 0.000, [12] 0.000, [13] 0.000, [14] 0.000, [15] 0.000.

Error: (02/17/2016 12:26:59 AM) (Source: ESENT) (User: )
Description: %1 (%2) %3The logfile sequence in "%4" has been halted due to a fatal error.  No further updates are possible for the databases that use this logfile sequence.  Please correct the problem and restart or restore from backup.

Error: (02/17/2016 12:26:59 AM) (Source: ESENT) (User: )
Description: %1 (%2) %3Unable to write to section 2 while flushing logfile %4. Error %5.

Error: (02/17/2016 12:26:59 AM) (Source: ESENT) (User: )
Description: %1 (%2) %3An attempt to write to the file "%4" at offset %5 for %6 bytes failed after %10 seconds with system error %8: "%9".  The write operation will fail with error %7.  If this error persists then the file may be damaged and may need to be restored from a previous backup.


System errors:
=============
Error: (02/18/2016 03:42:05 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070002: Xbox.

Error: (02/18/2016 12:04:59 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/18/2016 09:45:06 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/18/2016 05:35:32 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/17/2016 10:17:32 PM) (Source: Service Control Manager) (User: )
Description: The CGVPNCliService service failed to start due to the following error:
%%1053

Error: (02/17/2016 10:17:32 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the CGVPNCliService service to connect.

Error: (02/17/2016 10:17:28 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service failed to start due to the following error:
%%1053

Error: (02/17/2016 10:17:28 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the MBAMService service to connect.

Error: (02/17/2016 10:17:25 PM) (Source: Service Control Manager) (User: )
Description: The Razer Game Scanner Service service failed to start due to the following error:
%%1053

Error: (02/17/2016 10:17:25 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Razer Game Scanner Service service to connect.


Microsoft Office Sessions:
=========================
Error: (02/18/2016 03:41:58 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: Johnny5)
Description: Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp-2147024770

Error: (02/18/2016 03:41:58 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: Johnny5)
Description: Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp-2147024770

Error: (02/17/2016 09:10:19 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (02/17/2016 01:08:16 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: Johnny5)
Description: Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App-2144927142

Error: (02/17/2016 12:59:54 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: Johnny5)
Description: Microsoft.WindowsStore_8wekyb3d8bbwe!App-2147023446

Error: (02/17/2016 12:49:43 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: Johnny5)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1-2144927142

Error: (02/17/2016 12:38:08 AM) (Source: ESENT)(User: )
Description: taskhostw7716WebCacheLocal: 0-510[1] 0.000, [2] 0.000, [3] 0.000, [4] 0.000, [5] 0.063, [6] 0.000, [7] 0.000, [8] 0.000, [9] 0.000, [10] 0.000, [11] 0.000, [12] 0.000, [13] 0.000, [14] 0.000, [15] 0.000.

Error: (02/17/2016 12:26:59 AM) (Source: ESENT)(User: )
Description:

Error: (02/17/2016 12:26:59 AM) (Source: ESENT)(User: )
Description:

Error: (02/17/2016 12:26:59 AM) (Source: ESENT)(User: )
Description:


CodeIntegrity Errors:
===================================
  Date: 2016-02-12 04:02:06.203
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-02-11 16:35:25.326
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-02-11 03:11:40.024
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-02-03 23:33:13.472
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\KeyCryptSDK\KeyCrypt64(1).dll that did not meet the Store signing level requirements.

  Date: 2016-01-29 19:52:54.997
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-01-17 15:17:46.252
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-01-08 03:49:46.053
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-01-06 04:44:24.361
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-12-31 05:04:18.835
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-12-30 07:05:20.418
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

802.11n Wireless LAN Card (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 3.02.03.0 - Ralink)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20056 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 20.0.0.260 - Adobe Systems Incorporated)
Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.306 - Adobe Systems Incorporated)
Alice in Wonderland (HKLM-x32\...\Alice in Wonderland1.0) (Version: 1.0 - TriSynergy, Inc.)
AntiLogger Free version 1.8.2.320 (HKLM-x32\...\{A80DB23D-0618-405B-89D9-28F99814E287}_is1) (Version: 1.8.2.320 - Zemana Ltd.)
Arc (HKLM-x32\...\{CED8E25B-122A-4E80-B612-7F99B93284B3}) (Version: 1.0.0.9668 - Perfect World Entertainment)
AVG (HKLM\...\{433577CF-7900-4559-9693-FA52A8487DBE}) (Version: 16.41.7442 - AVG Technologies) Hidden
AVG 2016 (HKLM\...\{B72CE884-F99F-4105-87D6-C9AC0F33F62E}) (Version: 16.0.4533 - AVG Technologies) Hidden
AVG Protection (HKLM\...\AVG) (Version: 2016.41.7442 - AVG Technologies)
AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.1.0.411 - AVG Technologies)
Belkin USB Wireless Adapter (HKLM-x32\...\{549CE1BD-88E4-4C5E-BF75-B155624714CC}) (Version: 1.0.0.13 - Belkin) Hidden
Belkin USB Wireless Adapter (HKLM-x32\...\InstallShield_{549CE1BD-88E4-4C5E-BF75-B155624714CC}) (Version: 1.0.0.13 - Belkin)
Call of Atlantis - Treasures of Poseidon (HKLM-x32\...\Call of Atlantis - Treasures of Poseidon) (Version:  - )
CyberGhost 5 (HKLM\...\CyberGhost 5_is1) (Version:  - CyberGhost S.R.L.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Devilian Beta-US (HKLM-x32\...\Glyph Devilian Beta-US) (Version:  - Trion Worlds, Inc.)
DirectX for Managed Code Update (Summer 2004) (HKLM-x32\...\{E9E34215-82EF-4909-BE2F-F581F0DC9062}) (Version: 9.02.2904 - Microsoft) Hidden
EMET 5.1 (HKLM-x32\...\{72E7AE20-5B12-4F27-AF5E-DA03E3C09466}) (Version: 5.1 - Microsoft Corporation)
Facebook (HKLM-x32\...\{8AE50893-3A87-4439-9A57-942ED43F7189}) (Version: 1.1.0004 - Hewlett-Packard)
FMW 1 (HKLM\...\{1F610B48-81E7-4A33-AFC9-1D7602C80732}) (Version: 1.52.1 - AVG Technologies) Hidden
Glyph (HKLM-x32\...\Glyph) (Version:  - Trion Worlds, Inc.)
Guild Wars 2 (HKLM-x32\...\Guild Wars 2) (Version:  - NCsoft Corporation, Ltd.)
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
Hidden Memories of a Bright Summer (HKLM-x32\...\Hidden Memories of a Bright Summer1.0) (Version: 1.0 - TriSynergy, Inc.)
HP Application Assistant (HKLM\...\{B34A07DD-C6F7-414A-AE63-01019482EAF0}) (Version: 1.0.393.3870 - Hewlett-Packard)
HP Calendar (HKLM-x32\...\{2B38E0FA-D8A5-4EBF-A018-E3C1C8E7A2E2}) (Version: 5.1.4245.23508 - Hewlett-Packard)
HP Clock (HKLM-x32\...\{0EEC4E49-D4C2-4E23-87F2-B5641F1A09E4}) (Version: 5.1.4244.16367 - Hewlett-Packard)
HP LinkUp (HKLM-x32\...\{7E750542-55BC-4300-8B7B-AC2A762FB435}) (Version: 2.01.029 - Hewlett-Packard)
HP Magic Canvas Tutorials (HKLM-x32\...\{858FCB65-7C6D-4BA4-AD80-A3CB3744CE09}_is1) (Version: 5.0.0.3 - Hewlett-Packard)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.1.21091.0 - Hewlett-Packard Company)
HP Notes (HKLM-x32\...\{86BAB08A-5E66-4C53-82E3-C1E91673C7CA}) (Version: 5.1.4274.30382 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP RSS (HKLM-x32\...\{452479C5-0118-48E9-AA69-0A7339F95FC8}) (Version: 5.1.4289.23799 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15130.3904 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.15145.3905 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}) (Version: 8.1.40.3 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 11.00.0001 - Hewlett-Packard)
HP Support Solutions Framework (HKLM-x32\...\{55065080-504F-43BB-BE00-36B80D7D39A5}) (Version: 12.0.30.219 - Hewlett-Packard Company)
HP TouchSmart RecipeBox (HKLM-x32\...\{20714B53-FC73-4F9C-9687-49EB237D6FD7}) (Version: 3.0.3830.27730 - Hewlett-Packard)
HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.12.1.0 - Hewlett-Packard)
HP Weather (HKLM-x32\...\{776CC95E-8160-401B-AC79-164822AA8306}) (Version: 5.1.4245.22595 - Hewlett-Packard)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.0.1351 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM\...\{6199B534-A1B6-46ED-873B-97B0ECF8F81E}) (Version: 1.23.216.0 - Intel Corporation)
JetBoost (HKLM-x32\...\JetBoost_is1) (Version: 2.0.0 - BlueSprig)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LabelPrint (HKLM-x32\...\{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4507 - CyberLink Corp.) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4507 - CyberLink Corp.)
Malwarebytes Anti-Exploit version 1.8.1.1189 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.8.1.1189 - Malwarebytes)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Metric Converter (HKLM-x32\...\{D0661463-50F7-4A1E-83CB-37CC590589AE}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
Microsoft Mathematics (HKLM-x32\...\{4D090F70-6F08-4B60-9357-A1DFD4458F09}) (Version: 4.0 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Mobile Hotspot Admin (HKLM-x32\...\{AEFF9E60-3E93-41EE-9895-311F7D1C5FFD}) (Version: 1.0.0.2 - ZTE Corporation)
Mozilla Firefox 44.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 44.0.2 (x86 en-US)) (Version: 44.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 44.0.2.5884 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
My.com Game Center (HKCU\...\MyComGames) (Version: 3.161 - My.com B.V.)
NVIDIA 3D Vision Driver 341.81 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 341.81 - NVIDIA Corporation)
NVIDIA Graphics Driver 341.81 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 341.81 - NVIDIA Corporation)
NVIDIA Update 10.4.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 10.4.0 - NVIDIA Corporation)
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
opensource (HKLM-x32\...\{3677D4D8-E5E0-49FC-B86E-06541CF00BBE}) (Version: 1.0.14960.3876 - Your Company Name) Hidden
Overwolf (HKLM-x32\...\Overwolf) (Version: 0.92.3.0 - Overwolf Ltd.)
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.65 - PDF Complete, Inc)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Razer Core (HKLM-x32\...\Razer Core) (Version: 1.0.1.66 - Razer Inc)
Razer Synapse (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 1.18.21.27405 - Razer Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7535 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.0.4424 - CyberLink Corp.) Hidden
RIFT (HKLM-x32\...\Glyph RIFT) (Version:  - Trion Worlds, Inc.)
Secunia PSI (3.0.0.11003) (HKLM-x32\...\Secunia PSI) (Version: 3.0.0.11003 - Secunia)
skyforge_mycom (HKCU\...\skyforge_mycom) (Version: 1.50 - My.com B.V.)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 8.0.0.9103 - Microsoft Corporation)
Skype Web Plugin (HKLM-x32\...\{F7C13D74-E0FD-4A76-896A-E8687769767D}) (Version: 7.5.0.127 - Skype Technologies S.A.)
Skype™ 7.18 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.18.111 - Skype Technologies S.A.)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TAP-Windows 9.9.2 (HKLM\...\TAP-Windows) (Version: 9.9.2 - )
TeamSpeak 3 Client (HKCU\...\TeamSpeak 3 Client) (Version: 3.0.18 - TeamSpeak Systems GmbH)
TI USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{355FBD67-5A4F-44DA-86A1-56EEC4C20EC0}) (Version: 1.12.18.0 - Texas Instruments Inc.)
TI USB3 Host Driver (HKLM-x32\...\{355FBD67-5A4F-44DA-86A1-56EEC4C20EC0}) (Version: 1.12.18.0 - Texas Instruments Inc.) Hidden
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.2.0f3 - Unity Technologies ApS)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 80%
Total physical RAM: 6126.53 MB
Available physical RAM: 1181.82 MB
Total Virtual: 12270.53 MB
Available Virtual: 6346.14 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:919.77 GB) (Free:756.52 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:11.2 GB) (Free:1.19 GB) NTFS
3 Drive e: (Apr 26 2015) (CDROM) (Total:0.69 GB) (Free:0.66 GB) UDF

========================= Users: ========================================

User accounts for \\JOHNNY5

Administrator            DefaultAccount           group users              
Guest                    phoenix                  


**** End of log ****
 



#4 Aura

Aura

    Bleepin' Special Ops


  • Malware Response Team
  • 19,474 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:43 PM

Posted 18 February 2016 - 05:32 PM

Uninstall the following program please.
  • AVG Web TuneUp
Once done, follow the instructions below.

lv0mVRW.pngJunkware Removal Tool (JRT)
  • Download Junkware Removal Tool (JRT) and move it to your Desktop;
  • Right-click on JRT.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Press on any key to launch the scan and let it complete;
    tLsXbWy.png
    Credits : BleepingComputer.com
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;
zcMPezJ.pngAdwCleaner - Fix Mode
  • Download AdwCleaner and move it to your Desktop;
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Accept the EULA (I accept), let the database update, then click on Scan;
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Cleaning button. This will kill all the active processes;
    CfdTLN1.png
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it;
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply;
aOpBoaQ.pngMalwarebytes Anti-Malware - Clean Mode
  • Download and install the free version of Malwarebytes Anti-Malware
    Note: It's your choice if you want to enable the free trial of Malwarebytes Premium or not. Enabling it will give you real-time protection from the program, as well as access to all the Premium features.
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point;
  • Once Malwarebytes is installed, launch it and let it update his database. You might have to click on the Update Now button;
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan;
  • Let the scan run, the time required to complete the scan depends of your system and computer specs;
  • Once the scan is complete, make sure that the checkbox by Threat is checked (it means that every item detected is checked), then click on the Remove Selected button;
    L9PN4j1.png
  • Click on Save Results after the deletion (in the bottom-right corner) and select Copy to clipboard. Paste the content in your next reply;
Your next reply(ies) should therefore contain:
  • Copy/pasted JRT log;
  • Copy/pasted AdwCleaner clean log;
  • Copy/pasted Malwarebytes clean log;

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#5 wild.fire.darkness

wild.fire.darkness
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:01:43 PM

Posted 18 February 2016 - 09:50 PM

Successfully deleted: C:\Users\phoenix\AppData\Local\{2D81CE93-FF07-4388-97D4-1607481264D9} (Empty Folder)
Successfully deleted: C:\Users\phoenix\AppData\Roaming\Mozilla\Firefox\Profiles\gw9u6681.default\extensions\trash (Folder)
Successfully deleted: C:\WINDOWS\wininit.ini (File)
Successfully deleted: C:\WINDOWS\prefetch\ANTILOGGER FREE.EXE-8827C9B1.pf (File)
Successfully deleted: C:\WINDOWS\prefetch\ANTILOGGERFREE_SETUP.TMP-7604EBBB.pf (File)
Successfully deleted: C:\WINDOWS\prefetch\ANTILOGGERFREE_SETUP.TMP-BC21FF71.pf (File)



Registry: 4

Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\Main\\Start Page (Registry Value)
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2BD692EF-6286-4BE6-A907-23EF883673A2} (Registry Key)
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\SearchScopes\{2BD692EF-6286-4BE6-A907-23EF883673A2} (Registry Key)
Successfully deleted: HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Start Page (Registry Value)




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 02/18/2016 at 20:09:43.50
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

Key Found : HKLM\SOFTWARE\Google\Chrome\NativeMessagingHosts\avgsh
Key Found : HKLM\SOFTWARE\Classes\CLSID\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{CA3A5461-96B5-46DD-9341-5350D3C94615}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
Key Found : HKU\S-1-5-21-1683043367-402790442-240132745-1003\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
Key Found : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\mysearch.avg.com

***** [ Web browsers ] *****


########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1452 bytes] ##########
 

 

 

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)



#6 Aura

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Posted 18 February 2016 - 09:56 PM

Thanks :) Let's clear the temp files using TFC.

3DPGbxe.pngTemp File Cleaner (TFC)
  • Download Temp File Cleaner (TFC) and move it to your Desktop;
  • Right-click on TFC.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Simply click on Start to launch the clean-up and wait until it completes;
    s5yB2E8.png
  • Depending on which processes are running, all your programs will be closed and explorer.exe (your Windows shell) will be killed, it will however be relaunched shortly after so do not panic;
  • There's no log to give for this tool;
Is your main web browser Mozilla Firefox?

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#7 wild.fire.darkness

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Posted 18 February 2016 - 10:05 PM

Done with that. Is that all?



#8 Aura

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Posted 19 February 2016 - 06:17 AM

Well, are you still experiencing issues with your system or not?

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#9 wild.fire.darkness

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Posted 19 February 2016 - 10:59 PM

still having problems with computer shut down on it's own.



#10 Aura

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Posted 20 February 2016 - 07:23 AM

What are you doing when it shut down? Is it via a BSOD? Or does your monitor just go black, then the computer restarts automatically?

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#11 wild.fire.darkness

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Posted 21 February 2016 - 12:09 AM

some times it just goes black and won't do anything and I have to turn it off from the back and some times I get a screen saying windows needs to shut down.



#12 Aura

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Posted 21 February 2016 - 09:52 AM

I doubt that malware is the issue here. We have a section where you can ask for assistance in situations like this, called Windows Crashes, BSOD, and Hangs Help and Support. I would start a new thread and seek assistance there. To me it looks like an hardware issue.

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#13 wild.fire.darkness

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Posted 22 February 2016 - 06:55 PM

Thank you for your time and your help.



#14 Aura

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Posted 22 February 2016 - 06:58 PM

No problem wild.fire.darkness, you're welcome :)

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