Was referred here from Windows 10 support, full write-up here if interested:
Essentially I am having a problem with what I believe is my network adapter. I currently am using a Surface Pro 4 in a remote region which limits my options for the next few months. Connecting to the internet via WIFI will give me connectivity anywhere from 10s to 10 minutes, but invariably always fails. I tried a dozen different things to try and fix it, cataloged above, to include replacing the winsock registry entries to restoring the system.
I did identify a slight solution. It only works intermittently still, but it is better than nothing. It will work anywhere from 10 seconds to nearly 10 minutes until it needs to be done again.
The only way I can reliably get it to work is by using internet explorer. If I use internet explorer, and troubleshoot the connection, it always works. Windows Network Diagnostics will find:
Problem with wireless adapter or access point, and then says fixed.
Here is the diagnostics information, if it helps:
Details about network adapter diagnosis: Network adapter Wi-Fi driver information: Description . . . . . . . . . . : Marvell AVASTAR Wireless-AC Network Controller Manufacturer . . . . . . . . . : Marvell Semiconductor, Inc. Provider . . . . . . . . . . . : Marvell Semiconductor, Inc. Version . . . . . . . . . . . : 15.68.9037.59 Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem8.inf Inf File Date . . . . . . . . . : Thursday, December 3, 2015 12:41:46 AM Section Name . . . . . . . . . : mrvlpcie_Device.ndi Hardware ID . . . . . . . . . . : pci\ven_11ab&dev_2b38 Instance Status Flags . . . . . : 0x180200a Device Manager Status Code . . : 0 IfType . . . . . . . . . . . . : 71 Physical Media Type . . . . . . : 9
Details about wireless connectivity diagnosis: Information for connection being diagnosed Interface GUID: b193ac02-5855-4b86-9113-2a0c55af2611 Interface name: Marvell AVASTAR Wireless-AC Network Controller Interface type: Native Wi-Fi Connection incident diagnosed Auto Configuration ID: 1 Connection ID: 1 Connection status summary Connection started at: 2016-02-16 23:10:39-903 Profile match: Success Pre-Association: Success Association: Success Security and Authentication: Success List of visible access point(s): 3 item(s) total, 3 item(s) displayed BSSID BSS Type PHY Signal(dB) Chnl/freq SSID ------------------------------------------------------------------------- 0A-18-D6-91-EE-6D Infra <unknown> -40 6 COBRA_GOLD C8-3A-35-16-CF-A0 Infra <unknown> -81 1 arnon 80-71-7A-A9-BB-E6 Infra <unknown> -82 1 3MobileWiFi-BBE6 Connection History Information for Auto Configuration ID 1 List of visible networks: 4 item(s) total, 4 item(s) displayed BSS Type PHY Security Signal(RSSI) Compatible SSID ------------------------------------------------------------------------------ Infra <unknown> No 99 Yes COBRA_GOLD Infra <unknown> Yes 42 Yes arnon Infra <unknown> Yes 34 Yes 3MobileWiFi-BBE6 Infra <unknown> No 96 Yes
Network I am connected to:
Information for Connection ID 1 Connection started at: 2016-02-16 23:10:39-903 Auto Configuration ID: 1 Profile: COBRA_GOLD SSID: COBRA_GOLD SSID length: 10 Connection mode: Infra Security: No Pre-Association and Association Connectivity settings provided by hardware manufacturer (IHV): No Security settings provided by hardware manufacturer (IHV): No Profile matches network requirements: Success Pre-association status: Success Association status: Success Last AP: 0a-18-d6-91-ee-6d Security and Authentication Configured security type: Open Configured encryption type: None 802.1X protocol: No Key exchange initiated: Yes Unicast key received: No Multicast key received: No Number of security packets received: 0 Number of security packets sent: 0 Security attempt status: Success Connectivity Packet statistics Ndis Rx: 49453 Ndis Tx: 28159 Unicast decrypt success: 0 Multicast decrypt success: 0 Unicast decrypt failure: 0 Multicast decrypt failure: 0 Rx success: 120 Rx failure: 7075 Tx success: 270 Tx failure: 10 Tx retry: 271 Tx multiple retry: 30 Tx max lifetime exceeded: 0 Tx ACK failure: 187 Roaming history: 0 item(s)
Details about wireless connectivity diagnosis: For complete information about this session see the wireless connectivity information event. Helper Class: Auto Configuration Initialize status: Success Information for connection being diagnosed Interface GUID: b193ac02-5855-4b86-9113-2a0c55af2611 Interface name: Marvell AVASTAR Wireless-AC Network Controller Interface type: Native Wi-Fi Result of diagnosis: There may be problem
So I have narrowed it down somewhat, maybe? I at least have some kind of idea how to get around it. Does this point to something being wrong with the network adapter or it possibly being faulty?
Thank you for any help.