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DNS probe finished no internet


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#1 vonlutt

vonlutt

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Posted 17 February 2016 - 08:40 PM

Was referred here from Windows 10 support, full write-up here if interested:

 

http://www.bleepingcomputer.com/forums/t/605571/dns-probe-finished-no-internet/

 

Essentially I am having a problem with what I believe is my network adapter.  I currently am using a Surface Pro 4 in a remote region which limits my options for the next few months. Connecting to the internet via WIFI will give me connectivity anywhere from 10s to 10 minutes, but invariably always fails.  I tried a dozen different things to try and fix it, cataloged above, to include replacing the winsock registry entries to restoring the system.

 

I did identify a slight solution.  It only works intermittently still, but it is better than nothing.  It will work anywhere from 10 seconds to nearly 10 minutes until it needs to be done again.

 

The only way I can reliably get it to work is by using internet explorer.  If I use internet explorer, and troubleshoot the connection, it always works.  Windows Network Diagnostics will find:

 

Problem with wireless adapter or access point, and then says fixed. 

 

Here is the diagnostics information, if it helps:

 

Diagnostics Information (Network Adapter)
Details about network adapter diagnosis: 

Network adapter Wi-Fi driver information:

   Description . . . . . . . . . . : Marvell AVASTAR Wireless-AC Network Controller
   Manufacturer  . . . . . . . . . : Marvell Semiconductor, Inc.
   Provider  . . . . . . . . . . . : Marvell Semiconductor, Inc.
   Version   . . . . . . . . . . . : 15.68.9037.59
   Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem8.inf
   Inf File Date . . . . . . . . . : Thursday, December 3, 2015  12:41:46 AM
   Section Name  . . . . . . . . . : mrvlpcie_Device.ndi
   Hardware ID . . . . . . . . . . : pci\ven_11ab&dev_2b38
   Instance Status Flags . . . . . : 0x180200a
   Device Manager Status Code  . . : 0
   IfType  . . . . . . . . . . . . : 71
   Physical Media Type . . . . . . : 9
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis: 

Information for connection being diagnosed
 Interface GUID: b193ac02-5855-4b86-9113-2a0c55af2611
 Interface name: Marvell AVASTAR Wireless-AC Network Controller
 Interface type: Native Wi-Fi

Connection incident diagnosed
 Auto Configuration ID: 1
 Connection ID: 1

Connection status summary
 Connection started at: 2016-02-16 23:10:39-903
 Profile match: Success
 Pre-Association: Success
 Association: Success
 Security and Authentication: Success

List of visible access point(s): 3 item(s) total, 3 item(s) displayed
        BSSID		BSS Type PHY	Signal(dB)	Chnl/freq    SSID
-------------------------------------------------------------------------
0A-18-D6-91-EE-6D	Infra	 <unknown>	-40		6	 COBRA_GOLD
C8-3A-35-16-CF-A0	Infra	 <unknown>	-81		1	 arnon
80-71-7A-A9-BB-E6	Infra	 <unknown>	-82		1	 3MobileWiFi-BBE6

Connection History

 Information for Auto Configuration ID 1

  List of visible networks: 4 item(s) total, 4 item(s) displayed
  BSS Type PHY	Security	Signal(RSSI)	Compatible	SSID
  ------------------------------------------------------------------------------
  Infra	 <unknown>	No		99	Yes		COBRA_GOLD
  Infra	 <unknown>	Yes		42	Yes		arnon
  Infra	 <unknown>	Yes		34	Yes		3MobileWiFi-BBE6
  Infra	 <unknown>	No		96	Yes	

Network I am connected to:

Information for Connection ID 1
 Connection started at: 2016-02-16 23:10:39-903
  Auto Configuration ID: 1
  Profile: COBRA_GOLD
  SSID: COBRA_GOLD
  SSID length: 10
  Connection mode: Infra
  Security: No
  Pre-Association and Association
   Connectivity settings provided by hardware manufacturer (IHV): No
   Security settings provided by hardware manufacturer (IHV): No
   Profile matches network requirements: Success
   Pre-association status: Success
   Association status: Success
    Last AP:  0a-18-d6-91-ee-6d
  Security and Authentication
   Configured security type: Open
   Configured encryption type: None
   802.1X protocol: No
   Key exchange initiated: Yes
    Unicast key received: No
    Multicast key received: No
   Number of security packets received: 0
   Number of security packets sent: 0
   Security attempt status: Success
 Connectivity
   Packet statistics
    Ndis Rx: 49453
    Ndis Tx: 28159
    Unicast decrypt success: 0
    Multicast decrypt success: 0
    Unicast decrypt failure: 0
    Multicast decrypt failure: 0
    Rx success: 120
    Rx failure: 7075
    Tx success: 270
    Tx failure: 10
    Tx retry: 271
    Tx multiple retry: 30
    Tx max lifetime exceeded: 0
    Tx ACK failure: 187
   Roaming history: 0 item(s)

Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis: 

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
 Initialize status: Success

Information for connection being diagnosed
 Interface GUID: b193ac02-5855-4b86-9113-2a0c55af2611
 Interface name: Marvell AVASTAR Wireless-AC Network Controller
 Interface type: Native Wi-Fi

Result of diagnosis: There may be problem

So I have narrowed it down somewhat, maybe? I at least have some kind of idea how to get around it. Does this point to something being wrong with the network adapter or it possibly being faulty?

 

Thank you for any help.



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