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Posted 17 February 2016 - 03:52 AM
Posted 17 February 2016 - 08:00 AM
Unfortunately it appears that the system has pirated software.
Please get a legitimate copy installed and we'll be glad to help.
Here's suggestions on how to ensure that your version is legitimate: http://windows.microsoft.com/en-us/windows/genuine
Please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.
As a courtesy, I will offer an analysis of your issues using the reports you provided.
I will not answer any questions about the analysis until the system is made legitimate.
If you do make it legitimate, please submit a new set of reports for us to check.
No memory dumps in the uploaded reports.
No memory dumps listed in the KernelDumpList.txt report
Could be due to a lack of a paging file - but I really don't know why.
Your UEFI/BIOS (versionFF) dates from 2014. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it. WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
Only 7 Windows Update hotfixes installed. Most build 10586 (TH2/1511) systems have more than this. Please visit Windows Update and get ALL available Windows Updates.
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).NOTE: The uninstaller may not find the SPTD.sys driver. Don't worry about it, just let us know in your post.
Alternate link: http://www.disc-tools.com/download/sptd
Manual procedure here: http://daemonpro-help.com/en/problems_and_solutions/registry_and_sptd_problems.html
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