Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Driver problem


  • Please log in to reply
13 replies to this topic

#1 mykka

mykka

  • Members
  • 7 posts
  • OFFLINE
  •  

Posted 16 February 2016 - 04:27 PM

Hello guys!

 

I upgraded my computer to Windows 10 some months ago. My computer recently has been very laggy, especially in sites that have several images or videos. It also goes into a "not responding" situation regularly. A message sometimes appears that a driver has stopped working and recovered (apparently), but it keeps appearing. Is there a possibility for me to fix this? Thank you



BC AdBot (Login to Remove)

 


#2 masterthemachines

masterthemachines

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sunnyvale, California
  • Local time:02:21 AM

Posted 16 February 2016 - 06:06 PM

Hello there, 

 

You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can update system features and other software that might help to fix your hardware problems.

 

Please follow the link to get the latest updates/drivers: 

 

http://windows.microsoft.com/en-gb/windows-10/windows-update-faq

 

Hope this helps!



#3 mykka

mykka
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  

Posted 16 February 2016 - 06:24 PM

The automatic update is already done. I dont think it updated anything


Edited by mykka, 16 February 2016 - 06:29 PM.


#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:05:21 AM

Posted 17 February 2016 - 07:48 AM

The Display Driver Not Responding And Has Recovered error is a STOP 0x117 error.

This is a BSOD without the Blue Screen.

If it had not recovered, then it would be a real BSOD with the Blue Screen showing a STOP 0x116 error.

As such, Please follow these troubleshooting suggestions:  http://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html#post29532
Also, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 engtg

engtg

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:05:21 AM

Posted 19 February 2016 - 06:54 PM

It does sound like it is you display driver.

Go to your computer manufacturer site and try downloading display drivers.

If you do not know what you graphics card is look in Control Panel --  Hardware and Sound -- Device Manager look at Display adapters

or download Speccy

http://www.piriform.com/speccy



#6 mykka

mykka
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  

Posted 21 February 2016 - 04:26 PM

The Display Driver Not Responding And Has Recovered error is a STOP 0x117 error.

This is a BSOD without the Blue Screen.

If it had not recovered, then it would be a real BSOD with the Blue Screen showing a STOP 0x116 error.

As such, Please follow these troubleshooting suggestions:  http://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html#post29532
Also, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.

 

I ran that temperature thing, but to me its like reading chinese. I uploaded the reports from that utility, plus the notepad one from BSOD.

By the way, my laptop is making quite a bit of "exhaling" noise.

Attached Files


Edited by mykka, 21 February 2016 - 04:54 PM.


#7 mykka

mykka
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  

Posted 21 February 2016 - 04:44 PM

It does sound like it is you display driver.

Go to your computer manufacturer site and try downloading display drivers.

If you do not know what you graphics card is look in Control Panel --  Hardware and Sound -- Device Manager look at Display adapters

or download Speccy

http://www.piriform.com/speccy

 

I downloaded Intel's driver update utility. It scanned back that customized computer manufacturer driver was installed in my computer, and that it couldnt update it.

I went to Acer, put it my SNID number, and it gave me the following under the "driver" header:

 

2 Bluetooth drivers (Atheros & Broadcom), a wireless driver (Atheros) and a VGA driver (Intel).


Edited by mykka, 21 February 2016 - 04:51 PM.


#8 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:05:21 AM

Posted 21 February 2016 - 05:12 PM

FWIW - the stuff in the report appears to be a foreign language to me also :0)

I was able to see that the temps were at 52ºC - which is OK

 

The BSOD Inspector report upload is empty.

Please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/



 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 mykka

mykka
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  

Posted 21 February 2016 - 05:41 PM

Like this?

 

Also should I execute that VGA driver from Acer?

Attached Files


Edited by mykka, 21 February 2016 - 05:43 PM.


#10 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:05:21 AM

Posted 21 February 2016 - 08:27 PM

Yes, execute the VGA driver from Acer.

 

Your UEFI/BIOS (version V2.13) dates from 2013.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Only 6 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.

Beyond that, please continue with these troubleshooting suggestions:

 

Please follow these troubleshooting suggestions:  http://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html#post29532
Also, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#11 kaljukass

kaljukass

  • Banned
  • 291 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:21 AM

Posted 21 February 2016 - 11:23 PM

Hello guys!

 

I upgraded my computer to Windows 10 some months ago. My computer recently has been very laggy, especially in sites that have several images or videos. It also goes into a "not responding" situation regularly. A message sometimes appears that a driver has stopped working and recovered (apparently), but it keeps appearing. Is there a possibility for me to fix this? Thank you

There is necessary to clean up junk files, and if it does not help, it helps only a clean install. Everything else is just a waste of time.
The reason is not in drivers. It is the junk (obsolete cache files) or damaged Windows.


#12 mykka

mykka
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  

Posted 22 February 2016 - 08:17 AM

I tried doing the VGA driver but an error message appeared saying it wasnt right for my computer... yeah I'm not gonna mess with that.



#13 kaljukass

kaljukass

  • Banned
  • 291 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:21 AM

Posted 22 February 2016 - 01:15 PM

I tried doing the VGA driver but an error message appeared saying it wasnt right for my computer... yeah I'm not gonna mess with that.

If You remember, I said You "The reason is not in drivers."



#14 mykka

mykka
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  

Posted 27 February 2016 - 04:43 PM

 

I tried doing the VGA driver but an error message appeared saying it wasnt right for my computer... yeah I'm not gonna mess with that.

If You remember, I said You "The reason is not in drivers."

 

Yes but usasma said for me to execute the VGA driver upate.


I found this, but people say it doesn't really work. Wdyt?

 


Edited by mykka, 27 February 2016 - 05:02 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users