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Adwcleaner 5.034 freezing at web browser scan?


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7 replies to this topic

#1 gamefan

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Posted 16 February 2016 - 04:16 PM

Is it me or does the scan practially freeze at the web browser scan in the newest update? It shouldn't take long, like about 10 seconds, it's been about 10-15 minuteseven with the browsers closed. I had to use the task manager to close it out.

 

Is this a bug?


Edited by gamefan, 16 February 2016 - 04:19 PM.


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#2 quietman7

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Posted 16 February 2016 - 04:26 PM

There have been no other reports that I am aware of.

Please activate Debug Mode as follows so we can see a report which may be helpful with identifying the problem.
  • Double-click on AdwCleaner.exe to open the tool.
  • Click on Options in the top menu.
  • Put a check mark next to Activate debug mode.
  • Click on the Scan button.
  • A logfile report called AdwCleaner_dbg_XXXX.log (where XXXX represents the time run) will be created and saved to %systemdrive%\AdwCleaner folder (usually C:\AdwCleaner).
  • Copy and paste the contents of AdwCleaner_dbg_XXXX.log in your next reply.

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#3 gamefan

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Posted 16 February 2016 - 05:04 PM

I'd just like to let you know that it's doing this even in safe mode

 

is there any way to revert to 5.033 until this is fixed?

 

also here's the log

 

2016-02-16 15:34:55 : [Notice]        Scan started
2016-02-16 15:34:55 : [Success]        Internet connection is UP
2016-02-16 15:34:55 : [Success]        Loaded C:\Users\Gamefan\AppData\Local\Temp\sqlite.dll
2016-02-16 15:34:55 : [Success]        Opened $sDatabasePath$
2016-02-16 15:34:55 : [Success]        Database v2016-02-16.2
2016-02-16 15:34:55 : [Success]        Retrieved 1704 elements from 'chrome_extensions' table
2016-02-16 15:34:55 : [Success]        Retrieved 10 elements from 'chrome_files' table
2016-02-16 15:34:55 : [Success]        Retrieved 1087 elements from 'files' table
2016-02-16 15:34:56 : [Success]        Retrieved 971 elements from 'firefox_extensions' table
2016-02-16 15:34:56 : [Success]        Retrieved 263 elements from 'firefox_files' table
2016-02-16 15:34:56 : [Success]        Retrieved 3468 elements from 'folders' table
2016-02-16 15:34:56 : [Success]        Retrieved 36 elements from 'generic_addlyrics' table
2016-02-16 15:34:57 : [Success]        Retrieved 63 elements from 'generic_appinit' table
2016-02-16 15:34:57 : [Success]        Retrieved 203 elements from 'generic_browsefox' table
2016-02-16 15:34:57 : [Success]        Retrieved 70 elements from 'generic_crossrider' table
2016-02-16 15:34:57 : [Success]        Retrieved 289 elements from 'generic_multiplug' table
2016-02-16 15:34:57 : [Success]        Retrieved 157 elements from 'generic_mywebsearch' table
2016-02-16 15:34:57 : [Success]        Retrieved 24 elements from 'generic_vitruvian' table
2016-02-16 15:34:57 : [Success]        Retrieved 372 elements from 'registry_classes' table
2016-02-16 15:34:57 : [Success]        Retrieved 21 elements from 'registry_dns' table
2016-02-16 15:34:57 : [Success]        Retrieved 83 elements from 'registry_firewallpolicy' table
2016-02-16 15:34:58 : [Success]        Retrieved 6911 elements from 'registry_guid' table
2016-02-16 15:34:58 : [Success]        Retrieved 65 elements from 'registry_ifeo' table
2016-02-16 15:34:58 : [Success]        Retrieved 660 elements from 'registry_other' table
2016-02-16 15:34:59 : [Success]        Retrieved 770 elements from 'registry_productids' table
2016-02-16 15:34:59 : [Success]        Retrieved 607 elements from 'registry_run' table
2016-02-16 15:34:59 : [Success]        Retrieved 855 elements from 'services' table
2016-02-16 15:34:59 : [Success]        Retrieved 3184 elements from 'softwares' table
2016-02-16 15:35:00 : [Success]        Retrieved 973 elements from 'tasks' table
2016-02-16 15:35:00 : [Success]        Retrieved 453 elements from 'urls' table
2016-02-16 15:35:00 : [Success]        Retrieved 16 elements from 'whitelist_firefox' table
2016-02-16 15:35:00 : [Success]        Retrieved 54 elements from 'whitelist_processes' table
2016-02-16 15:35:00 : [Notice]        Closed C:\Users\Gamefan\AppData\Local\Temp\adwcleaner.db
2016-02-16 15:35:00 : [Notice]        Unloaded C:\Users\Gamefan\AppData\Local\Temp\sqlite.dll
2016-02-16 15:35:00 : [Success]        Retrieved 1 users
2016-02-16 15:35:00 : [Notice]        User #1 : Gamefan
2016-02-16 15:35:00 : [Success]        Retrieved 1 firefox profiles
2016-02-16 15:35:00 : [Success]        Retrieved 0 chrome profiles
2016-02-16 15:35:00 : [Success]        Retrieved 39 global paths
2016-02-16 15:35:00 : [Success]        Retrieved 6 shortcut paths
2016-02-16 15:35:28 : [Success]        Adding firefox extensions ... OK
2016-02-16 15:35:29 : [Success]        Adding firefox files ... OK
2016-02-16 15:35:30 : [Success]        Adding chrome extensions ... OK
2016-02-16 15:35:30 : [Success]        Adding chrome files ... OK
2016-02-16 15:35:45 : [Success]        Adding GUID keys ... OK
2016-02-16 15:35:47 : [Success]        Adding Software keys ... OK
2016-02-16 15:35:47 : [Success]        Adding Product ID keys ... OK
2016-02-16 15:35:47 : [Success]        Adding IFEO keys ... OK
2016-02-16 15:35:48 : [Success]        Adding IE keys ... OK
2016-02-16 15:35:48 : [Success]        Adding FirewallPolicy keys ... OK
2016-02-16 15:35:48 : [Success]        Adding SearchScope keys ... OK
2016-02-16 15:35:48 : [Success]        Adding EIFL keys ... OK
2016-02-16 15:35:48 : [Success]        Adding SMI keys ... OK
2016-02-16 15:35:48 : [Success]        Adding AppInit keys ... OK
2016-02-16 15:35:48 : [Success]        Adding DNS keys ... OK
2016-02-16 15:35:48 : [Success]        Adding Prefixes keys ... OK
2016-02-16 15:35:48 : [Success]        Adding FileExts keys ... OK
2016-02-16 15:35:48 : [Success]        Adding DOMStorage keys ... OK
2016-02-16 15:35:48 : [Notice]        Processing services ...
2016-02-16 15:35:49 : [Notice]        Processing folders ...
2016-02-16 15:36:13 : [Notice]        Processing files ...
2016-02-16 15:36:21 : [Notice]        Processing DLLs ...
2016-02-16 15:36:21 : [Notice]        Processing shortcuts ...
2016-02-16 15:37:27 : [Notice]        Processing scheduled tasks ...
2016-02-16 15:37:28 : [Notice]        Processing registry elements ...
2016-02-16 15:37:28 : [Notice]        Processing browsers preferences ...
2016-02-16 15:37:28 : [Success]        Read C:\Users\Gamefan\AppData\Roaming\Mozilla\Firefox\Profiles\k8rxuq2d.default-1455069189898\prefs.js
 



#4 gamefan

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Posted 16 February 2016 - 05:16 PM

deleted profile and got this

 

2016-02-16 16:09:54 : [Notice]        Scan started
2016-02-16 16:09:54 : [Success]        Internet connection is UP
2016-02-16 16:09:54 : [Success]        Loaded C:\Users\Gamefan\AppData\Local\Temp\sqlite.dll
2016-02-16 16:09:54 : [Success]        Opened $sDatabasePath$
2016-02-16 16:09:54 : [Success]        Database v2016-02-16.2
2016-02-16 16:09:54 : [Success]        Retrieved 1704 elements from 'chrome_extensions' table
2016-02-16 16:09:54 : [Success]        Retrieved 10 elements from 'chrome_files' table
2016-02-16 16:09:54 : [Success]        Retrieved 1087 elements from 'files' table
2016-02-16 16:09:55 : [Success]        Retrieved 971 elements from 'firefox_extensions' table
2016-02-16 16:09:55 : [Success]        Retrieved 263 elements from 'firefox_files' table
2016-02-16 16:09:55 : [Success]        Retrieved 3468 elements from 'folders' table
2016-02-16 16:09:55 : [Success]        Retrieved 36 elements from 'generic_addlyrics' table
2016-02-16 16:09:55 : [Success]        Retrieved 63 elements from 'generic_appinit' table
2016-02-16 16:09:55 : [Success]        Retrieved 203 elements from 'generic_browsefox' table
2016-02-16 16:09:56 : [Success]        Retrieved 70 elements from 'generic_crossrider' table
2016-02-16 16:09:56 : [Success]        Retrieved 289 elements from 'generic_multiplug' table
2016-02-16 16:09:56 : [Success]        Retrieved 157 elements from 'generic_mywebsearch' table
2016-02-16 16:09:56 : [Success]        Retrieved 24 elements from 'generic_vitruvian' table
2016-02-16 16:09:56 : [Success]        Retrieved 372 elements from 'registry_classes' table
2016-02-16 16:09:56 : [Success]        Retrieved 21 elements from 'registry_dns' table
2016-02-16 16:09:56 : [Success]        Retrieved 83 elements from 'registry_firewallpolicy' table
2016-02-16 16:09:57 : [Success]        Retrieved 6911 elements from 'registry_guid' table
2016-02-16 16:09:57 : [Success]        Retrieved 65 elements from 'registry_ifeo' table
2016-02-16 16:09:57 : [Success]        Retrieved 660 elements from 'registry_other' table
2016-02-16 16:09:58 : [Success]        Retrieved 770 elements from 'registry_productids' table
2016-02-16 16:09:58 : [Success]        Retrieved 607 elements from 'registry_run' table
2016-02-16 16:09:58 : [Success]        Retrieved 855 elements from 'services' table
2016-02-16 16:09:59 : [Success]        Retrieved 3184 elements from 'softwares' table
2016-02-16 16:09:59 : [Success]        Retrieved 973 elements from 'tasks' table
2016-02-16 16:09:59 : [Success]        Retrieved 453 elements from 'urls' table
2016-02-16 16:09:59 : [Success]        Retrieved 16 elements from 'whitelist_firefox' table
2016-02-16 16:09:59 : [Success]        Retrieved 54 elements from 'whitelist_processes' table
2016-02-16 16:09:59 : [Notice]        Closed C:\Users\Gamefan\AppData\Local\Temp\adwcleaner.db
2016-02-16 16:09:59 : [Notice]        Unloaded C:\Users\Gamefan\AppData\Local\Temp\sqlite.dll
2016-02-16 16:09:59 : [Success]        Retrieved 1 users
2016-02-16 16:09:59 : [Notice]        User #1 : Gamefan
2016-02-16 16:09:59 : [Success]        Retrieved 0 firefox profiles
2016-02-16 16:09:59 : [Success]        Retrieved 0 chrome profiles
2016-02-16 16:09:59 : [Success]        Retrieved 38 global paths
2016-02-16 16:09:59 : [Success]        Retrieved 6 shortcut paths
2016-02-16 16:10:10 : [Success]        Adding firefox extensions ... OK
2016-02-16 16:10:11 : [Success]        Adding firefox files ... OK
2016-02-16 16:10:12 : [Success]        Adding chrome extensions ... OK
2016-02-16 16:10:12 : [Success]        Adding chrome files ... OK
2016-02-16 16:10:38 : [Success]        Adding GUID keys ... OK
2016-02-16 16:10:42 : [Success]        Adding Software keys ... OK
2016-02-16 16:10:42 : [Success]        Adding Product ID keys ... OK
2016-02-16 16:10:42 : [Success]        Adding IFEO keys ... OK
2016-02-16 16:10:42 : [Success]        Adding IE keys ... OK
2016-02-16 16:10:42 : [Success]        Adding FirewallPolicy keys ... OK
2016-02-16 16:10:42 : [Success]        Adding SearchScope keys ... OK
2016-02-16 16:10:42 : [Success]        Adding EIFL keys ... OK
2016-02-16 16:10:42 : [Success]        Adding SMI keys ... OK
2016-02-16 16:10:42 : [Success]        Adding AppInit keys ... OK
2016-02-16 16:10:42 : [Success]        Adding DNS keys ... OK
2016-02-16 16:10:42 : [Success]        Adding Prefixes keys ... OK
2016-02-16 16:10:42 : [Success]        Adding FileExts keys ... OK
2016-02-16 16:10:42 : [Success]        Adding DOMStorage keys ... OK
2016-02-16 16:10:43 : [Notice]        Processing services ...
2016-02-16 16:10:43 : [Notice]        Processing folders ...
2016-02-16 16:11:02 : [Notice]        Processing files ...
2016-02-16 16:11:09 : [Notice]        Processing DLLs ...
2016-02-16 16:11:10 : [Notice]        Processing shortcuts ...
2016-02-16 16:11:13 : [Notice]        Processing scheduled tasks ...
2016-02-16 16:11:13 : [Notice]        Processing registry elements ...
2016-02-16 16:11:13 : [Notice]        Processing browsers preferences ...
2016-02-16 16:11:13 : [Notice]        Scan finished without error
 

seems like it just hangs at the firefox profile

 

Rougekiller displays all my addons and browser stuff as fine though



#5 gamefan

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Posted 16 February 2016 - 05:26 PM

got this when I reset my browser

 

2016-02-16 16:09:54 : [Notice]        Scan started
2016-02-16 16:09:54 : [Success]        Internet connection is UP
2016-02-16 16:09:54 : [Success]        Loaded C:\Users\Gamefan\AppData\Local\Temp\sqlite.dll
2016-02-16 16:09:54 : [Success]        Opened $sDatabasePath$
2016-02-16 16:09:54 : [Success]        Database v2016-02-16.2
2016-02-16 16:09:54 : [Success]        Retrieved 1704 elements from 'chrome_extensions' table
2016-02-16 16:09:54 : [Success]        Retrieved 10 elements from 'chrome_files' table
2016-02-16 16:09:54 : [Success]        Retrieved 1087 elements from 'files' table
2016-02-16 16:09:55 : [Success]        Retrieved 971 elements from 'firefox_extensions' table
2016-02-16 16:09:55 : [Success]        Retrieved 263 elements from 'firefox_files' table
2016-02-16 16:09:55 : [Success]        Retrieved 3468 elements from 'folders' table
2016-02-16 16:09:55 : [Success]        Retrieved 36 elements from 'generic_addlyrics' table
2016-02-16 16:09:55 : [Success]        Retrieved 63 elements from 'generic_appinit' table
2016-02-16 16:09:55 : [Success]        Retrieved 203 elements from 'generic_browsefox' table
2016-02-16 16:09:56 : [Success]        Retrieved 70 elements from 'generic_crossrider' table
2016-02-16 16:09:56 : [Success]        Retrieved 289 elements from 'generic_multiplug' table
2016-02-16 16:09:56 : [Success]        Retrieved 157 elements from 'generic_mywebsearch' table
2016-02-16 16:09:56 : [Success]        Retrieved 24 elements from 'generic_vitruvian' table
2016-02-16 16:09:56 : [Success]        Retrieved 372 elements from 'registry_classes' table
2016-02-16 16:09:56 : [Success]        Retrieved 21 elements from 'registry_dns' table
2016-02-16 16:09:56 : [Success]        Retrieved 83 elements from 'registry_firewallpolicy' table
2016-02-16 16:09:57 : [Success]        Retrieved 6911 elements from 'registry_guid' table
2016-02-16 16:09:57 : [Success]        Retrieved 65 elements from 'registry_ifeo' table
2016-02-16 16:09:57 : [Success]        Retrieved 660 elements from 'registry_other' table
2016-02-16 16:09:58 : [Success]        Retrieved 770 elements from 'registry_productids' table
2016-02-16 16:09:58 : [Success]        Retrieved 607 elements from 'registry_run' table
2016-02-16 16:09:58 : [Success]        Retrieved 855 elements from 'services' table
2016-02-16 16:09:59 : [Success]        Retrieved 3184 elements from 'softwares' table
2016-02-16 16:09:59 : [Success]        Retrieved 973 elements from 'tasks' table
2016-02-16 16:09:59 : [Success]        Retrieved 453 elements from 'urls' table
2016-02-16 16:09:59 : [Success]        Retrieved 16 elements from 'whitelist_firefox' table
2016-02-16 16:09:59 : [Success]        Retrieved 54 elements from 'whitelist_processes' table
2016-02-16 16:09:59 : [Notice]        Closed C:\Users\Gamefan\AppData\Local\Temp\adwcleaner.db
2016-02-16 16:09:59 : [Notice]        Unloaded C:\Users\Gamefan\AppData\Local\Temp\sqlite.dll
2016-02-16 16:09:59 : [Success]        Retrieved 1 users
2016-02-16 16:09:59 : [Notice]        User #1 : Gamefan
2016-02-16 16:09:59 : [Success]        Retrieved 0 firefox profiles
2016-02-16 16:09:59 : [Success]        Retrieved 0 chrome profiles
2016-02-16 16:09:59 : [Success]        Retrieved 38 global paths
2016-02-16 16:09:59 : [Success]        Retrieved 6 shortcut paths
2016-02-16 16:10:10 : [Success]        Adding firefox extensions ... OK
2016-02-16 16:10:11 : [Success]        Adding firefox files ... OK
2016-02-16 16:10:12 : [Success]        Adding chrome extensions ... OK
2016-02-16 16:10:12 : [Success]        Adding chrome files ... OK
2016-02-16 16:10:38 : [Success]        Adding GUID keys ... OK
2016-02-16 16:10:42 : [Success]        Adding Software keys ... OK
2016-02-16 16:10:42 : [Success]        Adding Product ID keys ... OK
2016-02-16 16:10:42 : [Success]        Adding IFEO keys ... OK
2016-02-16 16:10:42 : [Success]        Adding IE keys ... OK
2016-02-16 16:10:42 : [Success]        Adding FirewallPolicy keys ... OK
2016-02-16 16:10:42 : [Success]        Adding SearchScope keys ... OK
2016-02-16 16:10:42 : [Success]        Adding EIFL keys ... OK
2016-02-16 16:10:42 : [Success]        Adding SMI keys ... OK
2016-02-16 16:10:42 : [Success]        Adding AppInit keys ... OK
2016-02-16 16:10:42 : [Success]        Adding DNS keys ... OK
2016-02-16 16:10:42 : [Success]        Adding Prefixes keys ... OK
2016-02-16 16:10:42 : [Success]        Adding FileExts keys ... OK
2016-02-16 16:10:42 : [Success]        Adding DOMStorage keys ... OK
2016-02-16 16:10:43 : [Notice]        Processing services ...
2016-02-16 16:10:43 : [Notice]        Processing folders ...
2016-02-16 16:11:02 : [Notice]        Processing files ...
2016-02-16 16:11:09 : [Notice]        Processing DLLs ...
2016-02-16 16:11:10 : [Notice]        Processing shortcuts ...
2016-02-16 16:11:13 : [Notice]        Processing scheduled tasks ...
2016-02-16 16:11:13 : [Notice]        Processing registry elements ...
2016-02-16 16:11:13 : [Notice]        Processing browsers preferences ...
2016-02-16 16:11:13 : [Notice]        Scan finished without error
 

 

seems like it hangs on pref.js, I don't want to delete it though I removed it from the folder and it loaded a new pref.js, it works fine with either no pref.js or a new one

 

I don't want to delete it though since I don't know exactly what it erases



#6 quietman7

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Posted 16 February 2016 - 05:54 PM

I have advised M-K-D-B who works with the developer and provided a link to this topic.

AdwCleaner is a stand-alone tool which does not require installation so there is no uninstaller which adds itself to Programs and Features (Add/Remove Programs). If you have an older version saved, you can use that after removing the current version via the Uninstall button.
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#7 gamefan

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Posted 16 February 2016 - 09:58 PM

Figured it out

 

pref.js was so bloated that I guess it froze on it,

 

I reset pref.js and things are fine now



#8 quietman7

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Posted 17 February 2016 - 07:10 AM

Glad to hear that resolved the problem.
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