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Blue screen computer shutdown ...videocard


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#1 thespectre

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Posted 15 February 2016 - 04:03 PM

blue screen computer shutdown ...videocard

 

 

hello, since a couple of days my laptop is having a issue

 

i have windows 7

 

it shouting down, and when i turn it back on the screen have this weird lines...and also it showing a blue screen

 

i download blue screen view so i could see the problem, but i still dont know what is the problem is.

 

HP Pavilion dv7t-2200

CTO Entertainment Notebook PC

FV278AV

 

 

 

 

 

 

i appreciate the help

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Edited by thespectre, 15 February 2016 - 04:04 PM.


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#2 KathleenCulp

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Posted 15 February 2016 - 11:07 PM

Hello

Check if you can boot to safe mode.

Refer this link:

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

try startup repair.

Refer this link:

http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7



#3 usasma

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Posted 16 February 2016 - 08:59 AM

Your screenshots show a BugCheck Code of 0x00000116 (short version is STOP 0x116)

Please follow these troubleshooting suggestions:  http://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html#post29532
Also, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.

 


Edited by usasma, 16 February 2016 - 09:00 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 thespectre

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Posted 18 February 2016 - 04:29 PM

thanks for the reply, but when i was trying to do your suggestions... i cant get to the safe mode any more it get stuck on'' windows \system32 \drivers \classpnp.sys '

 

and i getting a 0x00000024 error now... maybe with a chkdsk would fix it but i cant get to the CMD. any ideas

 

thanks


Edited by thespectre, 18 February 2016 - 06:15 PM.


#5 usasma

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Posted 20 February 2016 - 06:32 AM

Start with these free, bootable diagnostics:  http://www.carrona.org/initdiag.html

Be sure to run the hard drive diagnostic as the STOP 0x24 error (shorthand for the 0x00000024) is an NTFS file system error (which is on your hard drive).

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 thespectre

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Posted 20 February 2016 - 11:00 PM

i diagnostic everything pass, and still with the problem,

 

i got feed up and decide to run a clean update to windows 10 (i dont have my windows 7 restore cds), when i run the windows 10 i saw the option of " fix files", i said "what the heck!!! lets try" it run for 45 minute, but after finish,(with out installing) i could it load windows 7 with no problem... i still doing test runs ... i waiting for the main issue to show up again , so i can do your  suggestions for troubleshooting the video card

 

thanks for you help, and suggestions



#7 usasma

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Posted 21 February 2016 - 07:51 AM

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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