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System Slowdown after BSOD


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#1 upallnite

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Posted 15 February 2016 - 01:03 AM

After BSOD on Friday, 12-Feb-16, system has been running slowly. Attached are SysnativeFileCollectionApp.zip & perfmon.zip.  Please provide whatever guidance you can.

Thanks in advance.

WD

Attached File  perfmon.zip   138.82KB   1 downloadsAttached File  SysnativeFileCollectionApp.zip   1.74MB   3 downloads


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#2 upallnite

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Posted 15 February 2016 - 01:47 AM

Oops - forgot to add the other data.

Win 7 SP 1

x64

Win 7 was original

OS is an OEM - preinstalled on laptop

Hardware age: ~3.5 years

OS age: = Hardware age + a few days. Reinstalled to partition 1 drive into 2

CPU: Intel Pentium CPU B960 @ 2,20 GH, 4.00 GB RAM

Video: Intel HD Graphics Family

System Mfgr: ASUSTek Computer Inc.

Model: X54C (MB Ver K54C)

Laptop


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#3 usasma

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Posted 16 February 2016 - 08:03 AM

Did you get a chance to read what the BSOD said?

 

No sign of BSOD's in the reports, and no memory dumps were included in the uploads.

The System log file shows only one Critical error since November of 2015 (an unexplained shutdown)

 

Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

Also, please get a start on these free hardware diagnostics:  http://www.carrona.org/hwdiag.html


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