There are several variants of Cryptowall. The original CryptoWall
leaves files (ransom notes) with names like DECRYPT_INSTRUCTION.TXT, DECRYPT_INSTRUCTION.HTML, and DECRYPT_INSTRUCTION.URL. CryptoWall 2.0
leaves ransom notes named install_tor.url. CryptoWall 3.0
leaves ransom notes named HELP_DECRYPT.TXT, HELP_DECRYPT.HTML, and HELP_DECRYPT.PNG but does not
change the file extension of the file it encrypts. CryptoWall 4.0
leaves ransom notes named HELP_YOUR_FILES.TXT, HELP_YOUR_FILES.HTML and HELP_YOUR_FILES.PNG. CryptoWall 4.0 also will encrypt the actual filename of an encrypted file as well as the data contained in it. Each encrypted file will have a unique name with random characters (0ausbffwh.p5, 72lcvn.iv6nn, x83o8x.ux7, etc). More information in this BC news article...
A repository of all current knowledge regarding CryptoWall, CryptoWall 2.0, CryptoWall 3.0 & CryptoWall 4.0
is provided by Grinler
(aka Lawrence Abrams), in this topic: CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ
There are ongoing discussions in these topics where you can ask questions and seek further assistance for the CryptoWall variant you are dealing with.
Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in the topic discussion related to the variant you are dealing with. Doing that will also ensure you receive proper assistance from our crypto malware experts since they may not see this thread. To avoid unnecessary confusion...this topic is closed.
The BC Staff