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KMODE EXCEPTION NOT HANDLED


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#1 hockeymidget8

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Posted 14 February 2016 - 12:02 PM

BSOD has showed up twice in the past 24 hours.

 

Windows 10  x64

Original OS was Windows 8 (I think).

Upgraded to Windows 10 soon after it was released

Laptop is about 3 years old.

 

Video Card: AMD Radeon HD 8610G

Laptop Model: HP Envy TS m6 Sleekbook

 

 

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#2 jcgriff2

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Posted 14 February 2016 - 03:31 PM

Hi. . .

 

The 2 dumps from February 2016 both list a Juniper Network driver as the probable cause.

 

Update the program installation or remove it - http://www.carrona.org/drivers/driver.php?id=jnprns.sys

 

Regards. . .

 

jcgriff2

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\021416-41140-01.dmp]
Built by: 10240.16644.amd64fre.th1.160104-1507
Debug session time: Sun Feb 14 10:39:26.958 2016 (UTC - 5:00)
System Uptime: 0 days 22:46:48.748
*** WARNING: Unable to verify timestamp for jnprns.sys
*** ERROR: Module load completed but symbols could not be loaded for jnprns.sys
Probably caused by : Ndu.sys ( Ndu!NduCreateNblContext+4d )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x1E_c0000005_Ndu!NduCreateNblContext
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff803`8fbd5c47 ffffd001`b80ff4a8 ffffd001`b80fecc0
BiosVersion = F.18
BiosReleaseDate = 10/08/2015
SystemManufacturer = Hewlett-Packard
SystemProductName = HP ENVY TS m6 Sleekbook
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\021316-37046-01.dmp]
Built by: 10240.16644.amd64fre.th1.160104-1507
Debug session time: Sat Feb 13 11:51:38.022 2016 (UTC - 5:00)
System Uptime: 2 days 16:46:33.809
*** WARNING: Unable to verify timestamp for jnprns.sys
*** ERROR: Module load completed but symbols could not be loaded for jnprns.sys
Probably caused by : Ndu.sys ( Ndu!PplGenericAllocateFunction+16 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x1E_c0000005_Ndu!PplGenericAllocateFunction
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff800`71d62c47 ffffd000`20884468 ffffd000`20883c80
BiosVersion = F.18
BiosReleaseDate = 10/08/2015
SystemManufacturer = Hewlett-Packard
SystemProductName = HP ENVY TS m6 Sleekbook
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  

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#3 hockeymidget8

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Posted 14 February 2016 - 09:25 PM

Thanks!






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