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Weird .NET framework 4 problem


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3 replies to this topic

#1 Ivanhoe76

Ivanhoe76

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Posted 14 February 2016 - 09:54 AM

I was recently given an old Acer Aspire 4920 laptop, this was running Windows Vista, so I decided on an upgrade to Windows 7 which I have.

The upgrade went perfectly normally until the final re-boot, Win 7 is running properly apart from a message saying "Setup discovered that your .NET Framework version 4 needs to be repaired, do not turn off until Setup completes"

 

This has now been running for many hours without any sign of completing, so I assume that I am stuck in an unproductive loop.

Despite the message I have turned off the computer several times, only to be confronted by the same message on restart.

 

In desperation I have tried to stop NetRepair from running, intending to re-install Net framework 4, only to get the message "Unable to stop process, access denied" and NET won't reinstall while that is running!

 

I've looked in Control Panel and the only version of NET listed is version 1.1 no mention of version 4 at all, I'm thinking this is what's causing the bother!

 

Does anyone know how I get out of this, and either remove .NET framework and reinstall v4, or at least stop NetRepair from running?

 

Any help VERY gratefully received!

 



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#2 hamluis

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Posted 14 February 2016 - 02:14 PM

 
1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis

Edited by hamluis, 14 February 2016 - 02:16 PM.


#3 Ivanhoe76

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Posted 15 February 2016 - 07:44 AM

Details as requested from MTB & Speccy

 

 

 

 

 

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Kathryn (administrator) on 15-02-2016 at 11:03:34
Running from "C:\Users\Kathryn\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Model: Aspire 4920 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/15/2016 10:46:27 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (02/15/2016 10:12:32 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/14/2016 11:05:27 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/13/2016 07:29:40 PM) (Source: Application Hang) (User: )
Description: The program NETFXRepair.exe version 4.0.30319.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1374

Start Time: 01d1669318d58a30

Termination Time: 32

Application Path: C:\Windows\Microsoft.NET\NETFXRepair.exe

Report Id:

Error: (02/13/2016 07:14:43 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/13/2016 07:06:43 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/13/2016 05:07:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/13/2016 03:45:35 PM) (Source: ESENT) (User: )
Description: WinMail (5764) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.

Error: (02/13/2016 03:42:03 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {1201ff54-f62f-43d6-aa27-45d797ad049d}

Error: (02/13/2016 03:16:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (02/15/2016 10:45:55 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (02/15/2016 10:45:54 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (02/15/2016 10:45:54 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (02/15/2016 10:45:53 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (02/13/2016 07:40:28 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (02/13/2016 06:59:01 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (02/13/2016 06:59:00 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (02/13/2016 06:59:00 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (02/13/2016 06:58:59 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (02/13/2016 05:04:24 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service did not shut down properly after receiving a preshutdown control.


Microsoft Office Sessions:
=========================
Error: (02/15/2016 10:46:27 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"F:\spsetup128\Speccy64.exe

Error: (02/15/2016 10:12:32 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/14/2016 11:05:27 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/13/2016 07:29:40 PM) (Source: Application Hang)(User: )
Description: NETFXRepair.exe4.0.30319.1137401d1669318d58a3032C:\Windows\Microsoft.NET\NETFXRepair.exe

Error: (02/13/2016 07:14:43 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/13/2016 07:06:43 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/13/2016 05:07:37 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/13/2016 03:45:35 PM) (Source: ESENT)(User: )
Description: WinMail5764WindowsMail0:

Error: (02/13/2016 03:42:03 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {1201ff54-f62f-43d6-aa27-45d797ad049d}

Error: (02/13/2016 03:16:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


CodeIntegrity Errors:
===================================
  Date: 2016-02-13 13:40:51.927
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-02-13 13:40:51.599
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-02-13 13:40:51.256
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-02-13 13:40:50.897
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-02-13 13:37:58.876
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-02-13 13:37:58.470
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-02-13 13:37:57.956
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-02-13 13:37:57.628
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-02-13 12:48:12.217
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-02-13 12:48:11.890
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Acer Crystal Eye webcam (HKLM\...\{399C37FB-08AF-493B-BFED-20FBD85EDF7F}) (Version: 5.7.28.500-1.0 - Sonix)
Acer Crystal Eye webcam (HKLM\...\{AA047D7C-5E7C-4878-B75C-77589151B563}) (Version: 1.0.11 - SUYIN)
Acer eAudio Management (HKLM\...\{57265292-228A-41FA-9AEC-4620CBCC2739}) (Version: 2.5.4012 - )
Acer eDataSecurity Management (HKLM\...\{AEEAE013-92F1-4515-B278-139F1A692A36}) (Version: 2.5.4241 - HiTRUST Inc.)
Acer eLock Management (HKLM\...\{116FF17B-1A30-4FC2-9B01-5BC5BD46B0B3}) (Version: 2.5.4005 - Acer Inc.)
Acer Empowering Technology (HKLM\...\{AB6097D9-D722-4987-BD9E-A076E2848EE2}) (Version: 2.5.4006 - Acer Inc.)
Acer eNet Management (HKLM\...\{C06554A1-2C1E-4D20-B613-EE62C79927CC}) (Version: 2.6.4008 - Acer Inc.)
Acer ePower Management (HKLM\...\{58E5844B-7CE2-413D-83D1-99294BF6C74F}) (Version: 2.5.4017 - Acer Inc.)
Acer ePresentation Management (HKLM\...\{BF839132-BD43-4056-ACBF-4377F4A88E2A}) (Version: 2.5.4002 - Acer Inc.)
Acer eSettings Management (HKLM\...\{CE65A9A0-9686-45C6-9098-3C9543A412F0}) (Version: 2.5.4008 - Acer Inc.)
Acer GridVista (HKLM\...\GridVista) (Version: 2.67.522 - )
Acer Mobility Center Plug-In (HKLM\...\{11316260-6666-467B-AC34-183FCB5D4335}) (Version: 1.0.3003 - Acer Inc.)
Acer ScreenSaver (HKLM\...\{79DD56FC-DB8B-47F5-9C80-78B62E05F9BC}) (Version: 1.11.20070427 - Acer Inc.)
Acer VCM (HKLM\...\{047F790A-7A2A-4B6A-AD02-38092BA63DAC}) (Version: 2.05.3001.7175 - Acer)
Adobe AIR (HKLM\...\{A2BCA9F1-566C-4805-97D1-7FDC93386723}) (Version: 1.5.3.9120 - Adobe Systems Inc.) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 1.5.3.9120 - Adobe Systems Inc.)
Adobe Flash Player 11 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 11.1.102.55 - Adobe Systems Incorporated)
Adobe Reader 8.1.0 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A81000000003}) (Version: 8.1.0 - Adobe Systems Incorporated)
AVG (HKLM\...\{4C35C7D7-5321-4FBE-AF6E-23BC816A7D22}) (Version: 16.41.7442 - AVG Technologies) Hidden
AVG 2016 (HKLM\...\{258466D7-EE3C-4187-BA8C-C8C581324AFE}) (Version: 16.0.4522 - AVG Technologies) Hidden
AVG Protection (HKLM\...\AVG) (Version: 2016.41.7442 - AVG Technologies)
AVG Web TuneUp (HKLM\...\AVG Web TuneUp) (Version: 4.2.5.441 - AVG Technologies)
Broadcom Gigabit Integrated Controller (HKLM\...\{D3B3B9B2-FE73-44CB-8C0A-F737D92F991B}) (Version: 10.15.10 - Broadcom Corporation)
D3DX10 (HKLM\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Facebook Video Calling 3.1.0.521 (HKLM\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
FMW 1 (HKLM\...\{1E861DF2-BA5F-427B-BDBF-B52E970CA67D}) (Version: 1.52.1 - AVG Technologies) Hidden
Google Toolbar for Internet Explorer (HKLM\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.7210.1528 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.79 - Google Inc.) Hidden
HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFAOR2C06_118) (Version:  - )
Imikimi Plugin (HKLM\...\Imikimi Plugin) (Version:  - )
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - )
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - )
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.0.5.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 26 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216017FF}) (Version: 6.0.260 - Sun Microsystems, Inc.)
Junk Mail filter update (HKLM\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Launch Manager (HKLM\...\LManager) (Version:  - )
LightScribe  1.4.142.1 (HKLM\...\{CE386A4E-D0DA-4208-8235-BCE43275C694}) (Version: 1.4.142.1 - http://www.lightscribe.com) Hidden
LiveUpdate Notice (Symantec Corporation) (HKLM\...\{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}) (Version: 1.4.5 - Symantec Corporation)
Mesh Runtime (HKLM\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (HKLM\...\{50816F92-1652-4A7C-B9BC-48F682742C4B}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Live Add-in 1.3 (HKLM\...\{57F0ED40-8F11-41AA-B926-4A66D0D1A9CC}) (Version: 2.0.2313.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 4.0.60831.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{6AFCA4E1-9B78-3640-8F72-A7BF33448200}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Works (HKLM\...\{6D52C408-B09A-4520-9B18-475B81D393F1}) (Version: 08.05.0818 - Microsoft Corporation)
Mozilla Firefox 44.0.2 (x86 en-GB) (HKLM\...\Mozilla Firefox 44.0.2 (x86 en-GB)) (Version: 44.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 44.0.2 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NTI Backup NOW! 4.7 (HKLM\...\{67ADE9AF-5CD9-4089-8825-55DE4B366799}) (Version: 4 - NewTech Infosystems)
NTI CD & DVD-Maker (HKLM\...\{1577A05B-EE62-4BBC-9DB7-FE748FA44EC2}) (Version: 7 - NewTech Infosystems) Hidden
NTI CD & DVD-Maker (HKLM\...\InstallShield_{1577A05B-EE62-4BBC-9DB7-FE748FA44EC2}) (Version: 7 - NewTech Infosystems)
O2Micro Flash Memory Card Reader Driver Installer(x86) (HKLM\...\{78764173-3805-4916-B3CE-B433702B8870}) (Version: 3.09 - O2Micro)
OGA Notifier 2.0.0048.0 (HKLM\...\{B2544A03-10D0-4E5E-BA69-0362FFC20D18}) (Version: 2.0.0048.0 - Microsoft Corporation) Hidden
PC Connectivity Solution (HKLM\...\{AC599724-5755-48C1-ABE7-ABB857652930}) (Version: 8.15.0.0 - Nokia)
PowerProducer 3.72 (HKLM\...\{B7A0CE06-068E-11D6-97FD-0050BACBF861}) (Version: 074117(3.7)_Vista_Acer - CyberLink Corporation)
QuickTime (HKLM\...\QuickTime) (Version:  - )
Rapport (HKLM\...\{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}) (Version: 3.5.1507.109 - Trusteer) Hidden
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version:  - )
Segoe UI (HKLM\...\{5DD4FCBD-A3C1-4155-9E17-4161C70AAABA}) (Version: 15.4.2271.0615 - Microsoft Corp) Hidden
soft Xpansion Perfect PDF 8 Reader (HKLM\...\{B37EF14D-E5EC-4743-B577-188B5B421C17}) (Version: 8.0.3.5 - soft Xpansion)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 9.2.3.1 - Synaptics)
Trusteer Endpoint Protection (HKLM\...\Rapport_msi) (Version: 3.5.1507.109 - Trusteer)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Sync (HKLM\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
WinRAR 5.31 (32-bit) (HKLM\...\WinRAR archiver) (Version: 5.31.0 - win.rar GmbH)
Xvid 1.2.1 final uninstall (HKLM\...\Xvid_is1) (Version: 1.2 - Xvid team (Koepi))

========================= Memory info: ===================================

Percentage of memory in use: 53%
Total physical RAM: 2038.43 MB
Available physical RAM: 940.43 MB
Total Virtual: 4076.86 MB
Available Virtual: 1921.31 MB

========================= Partitions: =====================================

1 Drive c: (ACER) (Fixed) (Total:49.51 GB) (Free:28.94 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:49.51 GB) (Free:49.26 GB) NTFS
4 Drive f: () (Removable) (Total:1.92 GB) (Free:1.83 GB) NTFS

========================= Users: ========================================

User accounts for \\ACERLAPTOP

Administrator            ASPNET                   Guest                    
Kathryn                  


**** End of log ****

 

 

 

http://speccy.piriform.com/results/rSFGILe7NMJ0zwhiMLu6Rgf



#4 Ivanhoe76

Ivanhoe76
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Posted 15 February 2016 - 08:14 AM

 

Since posting my computer details above, I took your advice and read this, I downloaded and ran Netcleanup as suggested, and I do believe that it MAY have solved the problem!
 
Machine re-booted and the "Repair" popup seems to have gone.   Very many thanks for your help, thankfully, unless it reappears you seem to have got me out of trouble, great service, many thanks indeed!

Edited by hamluis, 15 February 2016 - 11:28 AM.





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