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Windows Defender error code 0x80070424


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4 replies to this topic

#1 MonkeyProof

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Posted 14 February 2016 - 02:34 AM

hello everybody,

 

I dusted of my laptop that I haven't used in quite sometime due to a common over-heating issue that's associated with my model. I finally got the courage to tear into it to re-paste the processors with thermal compound and to clean out the cooling fans. Over-heating issues have been resolved. I updated everything and un-installed Malwarebytes and Spybot Search & Destroy thinking it was interfering with Win Defender, but still getting the error code. I would like to get Windows Defender working simply because it would be a run and forget anti-malware program. Besides getting the error code for Windows Defender I believe my laptop is working fine and without any other issues. Any help will be greatly appreciated.

Attached File  FRST.txt   80.74KB   1 downloads

Attached File  Addition.txt   55.51KB   1 downloads



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#2 nasdaq

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Posted 14 February 2016 - 10:31 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

QUOTED FROM THIS ARTICLE.
http://answers.microsoft.com/en-us/protect/forum/mse-protect_start/windows-defender-and-microsoft-security-essentials/5309cb8d-02e1-40e8-974f-0dcedb9ab9fd?auth=1

Q: Is Microsoft Security Essentials (XP/Vista/7)designed to replace Windows Defender?
A: No but if you are running Microsoft Security Essentials, you do not need to run Windows Defender. Microsoft Security Essentials is designed to disable Windows Defender in order to manage the PCs real-time protection, including anti-virus, rootkits, Trojans and spyware.

The computer is clean of malware.
This fix will only remove the Empty registry items.
You should also update your Java.
===


Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to the a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

[B]SearchScopes: HKLM -> {FBF5129C-1925-491B-8753-60150F99ED35} URL = hxxp://www.ask.com/web?q={searchTerms}&l=dis&o=ushpl
Toolbar: HKU\S-1-5-21-1058102753-2412789620-2286334768-1000 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
R3 ALSysIO; \??\C:\Users\MONKEY~1\AppData\Local\Temp\ALSysIO64.sys [X]
S3 BTCFilterService; system32\DRIVERS\motfilt.sys [X]
S3 cpuz137; \??\C:\Users\MONKEY~1\AppData\Local\Temp\cpuz137\cpuz137_x64.sys [X]
S3 ipswuio; System32\DRIVERS\ipswuio.sys [X]
S3 MBAMSwissArmy; \??\C:\Windows\system32\drivers\MBAMSwissArmy.sys [X]
S3 motandroidusb; System32\Drivers\motoandroid.sys [X]
S3 motccgp; system32\DRIVERS\motccgp.sys [X]
S3 motccgpfl; system32\DRIVERS\motccgpfl.sys [X]
S3 motmodem; system32\DRIVERS\motmodem.sys [X]
S3 MotoSwitchService; system32\DRIVERS\motswch.sys [X]
S3 Motousbnet; system32\DRIVERS\Motousbnet.sys [X]
S3 motusbdevice; system32\DRIVERS\motusbdevice.sys [X]
U3 tmlwf; no ImagePath
U3 tmwfp; no ImagePath
R3 WinRing0_1_2_0; \??\C:\Users\MonkeyProof\AppData\Local\Temp\tmp7242.tmp [X]
Task: {0FDA5D4E-258D-47DF-AAB3-A9AA2C246BE4} - System32\Tasks\{51D9C041-6063-4FFB-B0B3-1779B5DD1822} => pcalua.exe -a C:\Users\MonkeyProof\Downloads\HijackThis.exe -d C:\Users\MonkeyProof\Downloads
Task: {268188F3-0176-4F36-9491-9FCC6D8E55AD} - System32\Tasks\{13FF72D5-230E-4512-BD86-4AF280099F1A} => pcalua.exe -a C:\Users\MonkeyProof\Documents\HijackThis.exe -d C:\Users\MonkeyProof\Documents
Task: {3E0C4A98-6B8C-422E-9DFB-DC96C4EC4390} - System32\Tasks\{5C1D6FCA-6687-4042-9710-4C93DEBA6E75} => pcalua.exe -a C:\Users\MonkeyProof\Desktop\HijackThis.exe -d C:\Users\MonkeyProof\Desktop[/B]


End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.

===

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882


If present remove the old version(s) of Java via the Control Panel > Programs and Features applet.
Java 7 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.450 - Oracle)
Java™ 6 Update 32 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216032FF}) (Version: 6.0.320 - Oracle)
JavaFX 2.1.0 (HKLM-x32\...\{1111706F-666A-4037-7777-210328764D10}) (Version: 2.1.0 - Oracle Corporation)

========

#3 MonkeyProof

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Posted 14 February 2016 - 03:12 PM

ok, here we go. Jave has been updated and the old versions have been un-installed using their tools. 

Attached Files



#4 nasdaq

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Posted 15 February 2016 - 07:06 AM

Looking good.

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#5 nasdaq

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Posted 20 February 2016 - 08:08 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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