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Laptop restarts on its own - Looks like temp issue

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#1 JeremySDMF


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Posted 13 February 2016 - 10:54 PM



My laptop has restarted it itself randomly a bunch of times recently. I have installed speccy and right after one restart it was over 100 c, it seems to be running at around 92-94 c all the time. How should I go about trying to troubleshoot this? I am not sure, but this might have started only after I upgraded to Windows 10.


So I am running Windows 10, home, 64-bit.

HP Pavillion 17

AMD A10-5745M APU with Radeon HD Graphics








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#2 blueelvis


    Bleep Blop Bleep

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Posted 15 February 2016 - 03:05 PM

Hi JeremySDMF & Welcome to the forums ^_^,

The temperature is very high! Could you please run the below tool and attach the ZIP file generated by it?


Once the tool completes, it would generate a ZIP file on your Desktop. Kindly upload this ZIP file with your next post. Also, could you please post a screenshot of the Task Manager's Performance tab with the CPU sorted in descending order?

Let me know how it goes ^_^


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