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Firefox Error?


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5 replies to this topic

#1 lilbonkers290

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Posted 13 February 2016 - 02:04 PM

Hi!

I have been getting this error message I don't know why. I have reinstalled before already, no issues

When I click on the icon the message would popup, clicking it again the browser starts up just fine

 

mozilla%20error_zpst2an9dbr.jpg



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#2 SleepyDude

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Posted 13 February 2016 - 04:53 PM

Hi,

 

What happens if you browse to the folder c:\Program Files (x86)\Mozilla Firefox and run Firefox by double clicking the Firefox.exe?

 

Do it produces the same error?


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#3 Niweg

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Posted 14 February 2016 - 02:23 PM

 Since it works the 2nd time you click on it, it sounds like Firefox itself is OK.  You might have a corrupt system file or two.  I'd start an administrative command prompt and issue this command: sfc /scannow.  If the problem persists, download MalwareBytes, get it up to date, and do a scan.  If you still have the problem, you might want to post in the Am I Infected forum.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.


#4 lilbonkers290

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Posted 14 February 2016 - 09:32 PM

 Since it works the 2nd time you click on it, it sounds like Firefox itself is OK.  You might have a corrupt system file or two.  I'd start an administrative command prompt and issue this command: sfc /scannow.  If the problem persists, download MalwareBytes, get it up to date, and do a scan.  If you still have the problem, you might want to post in the Am I Infected forum.

 

 Good luck.

I did a malwarebytes scan yesterday; nothing detected! I did the scannow test; said it had few corrupt files but couldn't not fix

 

When I rebooted, two files called Korean Media Player center and Messenger created a shortcut on my desktop


Edited by lilbonkers290, 14 February 2016 - 09:45 PM.


#5 lilbonkers290

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Posted 14 February 2016 - 09:44 PM

Hi,

 

What happens if you browse to the folder c:\Program Files (x86)\Mozilla Firefox and run Firefox by double clicking the Firefox.exe?

 

Do it produces the same error?

The error message did not appear when I went the the folder

 

You may close this topic since I have moved this issue to different part of the forum! Thank you.


Edited by lilbonkers290, 14 February 2016 - 10:29 PM.


#6 SleepyDude

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Posted 15 February 2016 - 04:26 AM

Hi,

 

When I rebooted, two files called Korean Media Player center and Messenger created a shortcut on my desktop

 

It seems a Microsoft error https://support.microsoft.com/en-us/kb/3037979


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
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