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experiencing lag spikes and random shutdowns


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#1 vidyasagar

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Posted 13 February 2016 - 05:03 AM

it's been many weeks since I've been experiencing lag spikes for even simple tasks like surfing the web,

especially when I try to multitask and open too many applications. opening more than one youtube video tab makes the PC completely unusable because of the spikes and when I check the CPU performance from the task manager it hovers above 99%. at times when the lag is too much PC shuts down suddenly or it gives an error message saying PC has recovered from some issue and it has to shut down, I suspect CPU overload. but it doesn't shut down too often. the lags are present everytime I work on PC. I'm using windows 8.1. Please help me.


Edited by vidyasagar, 13 February 2016 - 05:08 AM.


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#2 usasma

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Posted 13 February 2016 - 09:12 AM

Let's try looking at these reports:

1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 vidyasagar

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Posted 14 February 2016 - 05:49 AM

Thanks for your reponse.

I have attached event viewer zip file.
I tried to install BSOD inspector but because of some issue related to .net framework I couldn't install it hence I've attached an image of the error.

Attached Files



#4 usasma

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Posted 16 February 2016 - 05:59 AM

Unfortunately it appears that the system has pirated software.
Please get a legitimate copy installed and we'll be glad to help.

Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuine

 

As a courtesy, I provide these suggestions.  I will not answer questions about them.

If you become legitimate, please upload a fresh set of both reports and we'll move on from there.

 

The Admin log file shows many different errors.  Most relate to the security/activation of Windows.

There are other errors relating to missing files folders also.

I strongly suspect the pirating software is having problems, but would suggest the following:

- Try a Reset of Windows with the Keep My Files option.
- If that fails, then try a Reset of Windows using the Remove Everything option (don't forget to backup your stuff, as this will wipe everything from the hard drive).

 

 

XXXXX


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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