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Bug in Adobe Creative Cloud deletes Mac user data


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#1 NickAu

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Posted 12 February 2016 - 10:23 PM

 

We've encountered an issue on the Mac where Adobe Creative Cloud (version 3.5.0.206) appears to be removing the contents of the first hidden folder at the root of the drive, in alphabetic order. By happenstance, the first hidden folder on most Backblaze customer's internal drive is the .bzvol folder. You can learn more about this folder and what it does in this article:

https://www.backblaze.com/bzvol.html

 

Here are two videos to demonstrate the issue:

https://www.youtube.com/watch?v=0xKlFO3_j5E

 

https://www.youtube.com/watch?v=XHrhygLKtLQ


Edited by NickAu, 12 February 2016 - 10:23 PM.


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#2 NickAu

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Posted 16 February 2016 - 03:17 AM

Adobe has pulled an update for its Creative Cloud desktop application for Mac computers, which accidentally deleted some users’ important files without any permission



#3 BSchwarz

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Posted 20 February 2016 - 12:30 PM

They released an update yesterday. So far I've found no problems with the update.


Edited by BSchwarz, 20 February 2016 - 12:31 PM.





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