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Monitor is on. But will not display anything. Need help please.

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#1 Topnotch115


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Posted 12 February 2016 - 04:35 PM

Okay, I have a Gateway monitor as my primary monitor. And earlier this week it just randomly stop displaying any images. The screen is completely blank. But the blue power button is on. And I cannot interact with the monitor, It doesn't respond to pressing the power button or the side buttons for the settings. The moment I plug the monitor into the wall the power light (blue) turns on and it doesn't display anything at all. I can provide the specific monitor model if needed.

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#2 Chris Cosgrove

Chris Cosgrove

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Posted 13 February 2016 - 05:54 PM

The first thing you have to do is to check to see if it is a computer problem or a monitor problem, and the simplest way to do this is to plug the monitor into a different computer to see what happens. If you don't have a second computer handy take it round to a friend's.


If it is still dead when you plug it into a computer with a known good video output then your monitor is fried, assuming it is a flat screen LCD type monitor. These are not economically fixable. If you are still using a CRT type monitor (large and heavy !) it may be fixable but more likely it has died of old age.


If the monitor bursts into life when connected to a different computer then the problem lies with (1) the cable, (2) your video card, (3) your mobo.


However from your description I suspect the problem lies with the monitor, but check anyway.


Chris Cosgrove

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